<h3 class="theme-panel-header text-2xl pb-6 theme-vacancy-section-title">About the role</h3><p>The Technical Manager provides strategic leadership to the quality team, driving a collaborative and forward-thinking approach. They work closely with buying, design, and key stakeholders to ensure a consistent, end-to-end quality process across the full product lifecycle. The role is accountable for implementing and advancing the global quality, compliance, and fit strategy across their departments.</p><p><strong>Key Responsibilities&nbsp;</strong></p><ul><li>Own and deliver the Matalan quality strategy for the relevant category or area, ensuring the team has the right capability, experience, and behaviours to drive performance.&nbsp;</li><li>Lead critical path management within the quality team, ensuring all deadlines and SLAs are consistently met.&nbsp;</li><li>Build and lead strong, collaborative partnerships with Buying, Design, and key stakeholders to embed quality and compliance at the centre of all decision-making.&nbsp;</li><li>Establish and lead regular, structured engagement with the supply base to ensure a clear, consistent and well-understood Matalan quality message.&nbsp;</li><li>Champion a “right first time” culture across the quality function, driving accountability and continuous improvement.&nbsp;</li><li>Take accountability for fit accuracy and efficiency across all products, improving sampling hit rates within the team and personally leading fit/seal decisions where required.&nbsp;</li><li>Oversee the development and completion of high-quality technical files to support product development and sealing.&nbsp;</li><li>Lead the creation and continuous improvement of testing standards, manuals and training materials in alignment with wider technical leadership.&nbsp;</li><li>Ensure returns and inspection data are actively monitored and leveraged by the team to identify risks and drive product improvements.&nbsp;</li><li>Provide clear, timely and actionable communication and reporting to stakeholders to support informed decision-making and continuous improvement.&nbsp;</li><li>Identify, trial and embed new technologies (e.g. PLM, 3D and other emerging tools) to enhance efficiency and effectiveness within the quality function.&nbsp;</li><li>Manage and maintain block or fabric libraries within the area of responsibility, ensuring accuracy and consistency.&nbsp;</li><li>Conduct regular store visits to evaluate the quality of sealed production and ensure alignment with expectations.&nbsp;</li><li>Undertake international travel to engage with the supply base as required by the business.&nbsp;</li><li>Lead the development and implementation of product engineering and sustainability design principles in collaboration with other Technical Managers.&nbsp;</li><li>Maintain up-to-date knowledge of relevant legislation and regulatory requirements, ensuring compliance across all products.&nbsp;</li><li>Oversee the creation and maintenance of best practice guidelines and minimum make manuals, ensuring consistent application across the business.&nbsp;</li></ul><div class="absolute bottom-2 right-2"><button onclick="scrollToTop()" class="theme-primary p-2 rounded-lg flex"> <i translate="no" class="material-symbols-outlined"> arrow_upward </i> </button></div>