<h2>About the role</h2><p>The Warehouse Shift Manager is responsible for overseeing daily warehouse activities during an assigned shift, ensuring efficient operations, health &amp; safety compliance, and team productivity. This role supervises warehouse staff, manages performance, and ensures that, picking and delivery, processes meet company standards.</p><h2>Main Responsibilities</h2><ul><li>Open or close the building at the beginning or end of shift</li><li>Manage and coordinate warehouse staff during assigned shifts</li><li>Ensure efficient picking, stacking, lines and loading of products</li><li>Monitor daily operations to meet productivity and performance targets</li><li>Enforce health, safe and legal regulations and company policies</li><li>Manage shift schedules, attendance, and staff performance</li><li>Train, coach, and develop team members</li><li>Resolve operational issues and escalate where necessary</li><li>Coordinate with other departments such as Telesales, Sale Accounts, and Buying Team</li><li>Ensure proper use and maintenance of warehouse equipment</li><li>Route planning and load plans considering any vehicles off road</li></ul><h2>You will need</h2><p><strong>Key Skills &amp; Requirements</strong></p><ul><li>Proven experience in warehouse operations or logistics (typically 2+ years)</li><li>Previous supervisory or team leadership experience</li><li>Strong leadership and people management skills</li><li>Good understanding of warehouse management systems (WMS)</li><li>Excellent problem-solving and decision-making abilities</li><li>Strong organisational and time management skills</li><li>Knowledge of health and safety regulations</li><li>Ability to work flexible shifts (including early/late &amp; Saturdays if required)</li></ul><p>&nbsp;</p><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li>Order accuracy and availability fulfilment %</li><li>Pick rate performance per shift</li><li>Delivered on time/late</li><li>Health &amp; safety compliance</li><li>Staff turnover and engagement</li><li>Training compliance&nbsp;</li></ul><p><strong>&nbsp;</strong></p><p><strong>Working Conditions</strong></p><ul><li>Fast-paced warehouse environment</li><li>May require standing, walking, and lifting</li><li>Shift-based schedule (Morning, late, or Saturday shifts when required)</li></ul><h2>What's in it for you</h2><ul><li>Key holder bonus (subject to T&amp;C's.</li><li>Discounted RAC cover.</li><li>Discounts at Merlin Entertainments UK.</li></ul><p><strong>Employee discounts after 4 weeks, such as:</strong></p><ul><li>A Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&amp;F purchases.</li><li>10% off pay monthly &amp; SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.</li><li>Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.</li></ul><p><strong>After 3 months:</strong></p><ul><li>A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.</li></ul><p class="flex justify-end my-8"><a class="btn flex items-center bg-orange w-full md:w-1/2 md:p-5 text-left text-xl" href="https://applybookercareers.com/members/?j=31390" target="_blank">Apply now <span class="text-4xl font-light grow text-right">&gt;</span></a></p>