<h2>About the role</h2><p>We operate the UK’s ONLY flexible multi-temp, shared customer delivery logistics network. &nbsp;We buy, warehouse, pick and distribute the entire stock that goes into our customer’s stores across the UK, priding ourselves on quality of service.</p><p>We are looking for a Transport Shift Manager to lead the day to day running of the shift within the Transport department, with the support of the Transport Assistant Shift Manager.&nbsp;</p><p>You will support the Transport Manager where necessary and lead the department in their absence.&nbsp;</p><p>You will also be responsible for ensuring that the operation runs smoothly and efficiently and lead the effective management of driver colleagues.</p><h2>Main Responsibilities</h2><ul><li>Lead and develop a team of Assistant Shift Managers and colleagues.</li><li>Lead a busy shift ensure operational compliance and customer satisfaction</li><li>Achieve department KPI’s set by the business.</li><li>Problem solves, overcome obstacles that arise during your shift.</li><li>Always maintain total professionalism, whilst interacting with multiple colleagues and business departments.</li><li>Demonstrate great teamwork, effective communication to all levels.&nbsp;</li><li>Carrying out business policy and procedures to ensure compliance.&nbsp;</li><li>Ensure all legal compliance is adhered too.&nbsp;</li><li>Monitoring and control finances within the department.</li><li>Drive business standards, ensure headcount achieves customer demands and deliver on objectives set by the business.&nbsp;</li><li>Lead role when required as emergency coordinator.&nbsp;</li><li>Analysis systems and data to effectively root cause. &nbsp; &nbsp;</li><li>Monitoring depot temperature control system. &nbsp;&nbsp;</li></ul><h2>You will need</h2><p><strong>Essential:</strong></p><ul><li>Must have at least 2 years experience within a Transport management role</li><li>Educated to GCSE level or equivalent</li><li>High degree of confidentiality, accuracy &amp; effective communication</li><li>Ability to lead an effective team</li><li>Ability to challenge influence and give feedback</li><li>Technical capability around systems and process flows</li><li>Intermediate level of all Microsoft packages</li><li>Ability to build effective relationships within &amp; across departments.</li><li>High level of problem solving</li><li>High level of resilience</li></ul><h5>&nbsp;</h5><p><strong>Desirable:</strong></p><ul><li>CPC trained qualification</li><li>SAP experience</li><li>Tachomaster and Microlise experience</li></ul><h2>What's in it for you</h2><p><strong>B</strong><strong>enefits:&nbsp;</strong>Pension, 29 days Holiday, Healthcare Cash Plan, Personal Accident Scheme.</p><p><strong>The additional Benefits of being part of the BEST team!</strong></p><ul><li>10% Tesco discount, which increases to 15% for 4 days every 4 weeks (all discounts apply to home delivery)</li><li>20% discount on F&amp;F Clothing</li><li>10% discount at&nbsp;Tesco Café</li><li>10% Booker discount</li><li>Pizza Hut Restaurants:&nbsp;25% discount after 3pm, excludes buffet and deals</li><li>25% discount at selected Burger King restaurants</li><li>Contributory Pension.</li><li>1 year life assurance for all colleagues; or 3 years if you join the pension scheme</li><li>Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family &amp; the opportunity to join a healthcare cash plan.</li><li>An exclusive deals and discounts website saving you money on everyday purchases including cinema vouchers &amp; a cycle to work scheme &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li></ul><p class="flex justify-end my-8"><a class="btn flex items-center bg-orange w-full md:w-1/2 md:p-5 text-left text-xl" href="https://applybookercareers.com/members/?j=32502" target="_blank">Apply now <span class="text-4xl font-light grow text-right">&gt;</span></a></p>