<p><strong>Online Merchandiser, based Waltham Abbey (Hybrid role). Salary £32,000 p.a. + many benefits.</strong><br>An exciting time to join an award-winning business in a phase of growth, in an impactful team to provide a brilliant experience to our online customers with accurate product info, range and promotion implementation, maximising the financial performance of the site.&nbsp;&nbsp;– It’s a great time to embark on your e-Commerce career with Jollyes! &nbsp;</p><p><br><strong>The Benefits</strong><br><br>At Jollyes, we’re as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most.</p><ul><li>Competitive salary of £32k p.a. &nbsp;</li><li><strong>iTrent financial wellbeing</strong><strong> package</strong>, powered by Stream, enabling access to earnings before pay day plus lots more discounts and savings benefits.</li><li><strong>Retail Trust membership</strong> – free counselling, wellbeing and financial support for the retail industry</li><li><strong>Colleague ‘Treats’</strong><strong> </strong>– numerous discounts on hundreds of high street retailers and online service providers from groceries to holidays and cinema trips.</li><li><strong>Colleague ‘We Care’</strong><strong> wellbeing &amp; medical support services</strong> – online GP, mental health support, get fit programme and much more (including ‘Tooth Fairy’ dentist on demand).</li><li><strong>30% off Jollyes branded products</strong><strong> </strong>(and 20% off other brands in store for your pet’s needs!) with discounts for our pet clinics too.</li><li><strong>Additional paid leave</strong> for your wedding, new pet coming home and your birthday off!</li><li><strong>Enhanced maternity / paternity leave</strong></li><li><strong>Discounted membership for David Lloyd Clubs</strong> - access to gym, pool, spa, classes, racquet sports, kids clubs and more&nbsp;</li></ul><p>This is a full time, hybrid role involving a minimum of 3 x office days per week at our <strong><em>pet-friendly </em></strong>support office in Waltham Abbey (Essex) and up to 2 x days per week from home (or other Jollyes location as preferred). 37.5 hours per week.</p><p><br><strong>The Role – Online Merchandiser</strong></p><p>At Jollyes, our Online team sits right at the heart of our digital growth — making sure every pet owner who shops with us gets a seamless, brilliant experience from first click to checkout. We're looking for a commercially minded&nbsp;<strong>Online Merchandiser</strong>&nbsp;to help drive the trading performance of our eCommerce business and bring our online range to life. It’s a big opportunity for growth and you could be instrumental in driving that!</p><p>Reporting to our Digital Trading Manager, you'll own the day-to-day merchandising of our site — turning the trading plan into a brilliant customer experience and strong commercial results. No two days are the same, but you'll typically be:</p><ul><li><strong>Merchandising the site</strong>&nbsp;– presenting products clearly, keeping ranges, imagery and attributes accurate, and using GA4 insight to lift conversion and remove customer pain points.</li><li><strong>Managing the range</strong>&nbsp;– ranging products to site on time and in stock, across click &amp; collect and delivery, with an eye on SEO, navigation and filtering.</li><li><strong>Sharpening site search</strong>&nbsp;– keeping results relevant and accurate, and acting on the insight behind them.</li><li><strong>Bringing promotions to life</strong>&nbsp;– planning and executing offers on time and in full, from banners to landing pages and the full promotional customer journey.</li><li><strong>Growing organic traffic</strong>&nbsp;– working with our in-house tools and SEO agency to hit our targets.</li></ul><p>&nbsp;<br><strong>The Skills – Online Merchandiser</strong><br><br>To be successful in this role, you’ll bring the following skills, experience and qualities:</p><ul><li>Previous experience in a similar online / digital merchandising environment.</li><li>A proactive, analytical mindset and a genuine commercial instinct — you spot what's working, dig into what isn't, and take action.</li><li>A collaborative style, comfortable working across buying, marketing, digital, web development and our supply base to get things done.</li><li>Confidence taking ownership in a fast-paced environment, working to targets with real attention to accuracy. You'll know your way around an excel spreadsheet and have an aptitude for digital systems.</li><li>An appetite to keep learning — and ideally, a love of pets!</li><li>Share our values of being: Wise, Focused, Genuine, Eager, Together</li></ul><p><strong>About Jollyes Pets</strong></p><p>Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by 'Rest Less' as an age-inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too!<br>&nbsp;</p><p><strong><em>To Apply:</em></strong></p><p>If you’re looking for a career with a company who will truly value you and recognize your contribution with some fantastic rewards and benefits, where you can really make a difference, click to apply today!</p><p><br><strong><em>Respectfully no agencies please</em></strong></p>