<h2>About the role</h2><p>As National Account Manager, you will be responsible for managing one or more of our amazing customers.</p><p>You will maintain and develop strong relationships with key decision-makers, maintain commercial disciplines, identify other commercial opportunities and work closely with internal teams to deliver exceptional customer service and profitable growth.</p><p>&nbsp;</p><p>This is an excellent opportunity for a candidate who understands the food, FMCG, foodservice or wholesale sector and enjoys working in a fast-paced, commercially driven environment.</p><br><p><br></p><p><br></p><h2>Main Responsibilities</h2><ul><li>Manage and develop relationships with national customers.</li><li>Develop and implement account plans and commercial strategies.</li><li>Identify opportunities to add value, extend product range and maintain customer profitability.</li><li>Prepare and present regular customer reviews and business updates.</li><li>Monitor market trends, competitor activity and customer requirements.</li><li>Work closely with all internal departments supply chain, operations, I.T. and finance teams to maintain excellent customer delivery and service.</li><li>Review forecasted customer demand periodically</li><li>Manage commercial reviews</li><li>Resolve customer issues quickly and professionally.</li><li>Ensure customer expectations are understood and consistently exceeded.</li><li>Identify and develop new business opportunities within existing and prospective national accounts.</li></ul><h2>You will need</h2><p>We are looking for someone who is commercially minded, customer-focused and confident operating at a senior level with major customers and key stakeholders in Best.</p><p>You will ideally have:</p><ul><li>Proven experience in a National Account Manager, Key Account Manager or similar commercial role.</li><li>Experience within food distribution, foodservice, FMCG, wholesale or a related sector.</li><li>Excellent negotiation and influencing skills.</li><li>Experience managing commercial agreements</li><li>Strong analytical and financial awareness.</li><li>Excellent communication and presentation skills.</li><li>The ability to build credible, long-term relationships with customers.</li><li>Strong organisational skills and the ability to manage multiple priorities.</li><li>A proactive, results-driven approach.</li><li>A full UK driving licence and willingness to travel nationally, where required, including visits to other depots and face to face meetings with customers&nbsp;</li></ul><h2>What's in it for you</h2><p><strong>The additional Benefits of being part of the BEST team!</strong></p><ul><li>10% Tesco discount, which increases to 15% for 4 days every 4 weeks (all discounts apply to home delivery)</li><li>20% discount on F&amp;F Clothing</li><li>10% discount at&nbsp;Tesco Café</li><li>10% Booker discount</li><li>Contributory Pension.</li><li>1 year life assurance for all colleagues; or 3 years if you join the pension scheme</li><li>Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family &amp; the opportunity to join a healthcare cash plan.</li><li>An exclusive deals and discounts website saving you money on everyday purchases including cinema vouchers &amp; a cycle to work scheme</li><li>A great holiday package + bank holidays&nbsp;</li><li>Company car allowance&nbsp;</li><li>Opportunities for career progression and professional development&nbsp;</li><li>The opportunity to play a key role in the continued growth of an ambitious food distribution business.&nbsp;</li></ul><p><strong>Why Join Us?</strong></p><p>At Best, our people are at the heart of our success. We are looking for someone who wants to make a genuine commercial impact, build lasting customer partnerships and be part of a growing business.</p><p>If you are an experienced account manager with a passion for the food industry and a proven ability to deliver excellent service and profitable growth, we would love to hear from you.</p><p class="flex justify-end my-8"><a class="btn flex items-center bg-orange w-full md:w-1/2 md:p-5 text-left text-xl" href="https://applybookercareers.com/members/?j=32084" target="_blank">Apply now <span class="text-4xl font-light grow text-right">&gt;</span></a></p>