<h2>About the role</h2><p>Supporting the development and ongoing improvement of the business's food service proposition.</p><p>You will be helping to translate customer insight and commercial performance into clear priorities, compelling offers and supporting services. This role would be expected to play a leading role in shaping the proposition and associated trade activity, while working closely with sales, marketing and category teams to help drive growth, customer relevance and satisfaction.&nbsp;</p><p>The successful candidate can be flexible in base location, but will be required to attend meetings in various business areas.</p><h2>Main Responsibilities</h2><p>Key responsibilities&nbsp;</p><ul><li>Lead the development of the food service proposition<br></li><li>Shape pricing and promotional planning<br></li><li>Support proposition activation and brand consistency<br></li><li>Use insight to inform proposition decisions<br></li><li>Support customer life cycle activity<br></li><li>Contribute to wider proposition services and standards<br></li><li>Partner on customer measures and contact strategy<br></li><li>Work cross functionally through Governance and Natural Work Teams<br></li></ul><h2>You will need</h2><p>Key skills</p><ul><li>Strong commercial and customer insight skills</li><li>Ability to translate data and trends into clear proposals</li><li>Skilled at developing and improving customer propositions</li><li>Effective cross‑functional collaborator</li><li>Clear communicator</li></ul><ul><li>Strong planning and project management</li><li>Able to create compelling marketing briefs and customer messaging</li></ul><p>Previous&nbsp;Experience</p><ul><li>Proven experience shaping or developing customer propositions</li><li>Track record of improving sales or profit through proposition changes</li><li>Experience using customer insight and KPIs to drive recommendations</li><li>Demonstrated cross‑functional project delivery</li><li>Experience producing evidence‑based business cases</li></ul><h2>What's in it for you</h2><p>At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:</p><ul><li>A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.</li><li>After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&amp;F purchases.</li><li>10% off pay monthly &amp; SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.</li><li>Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.</li><li>Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.</li><li>50% off health checks at Tesco Pharmacy.</li><li>Exclusive access to discounted RAC breakdown cover rates</li><li>An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.</li><li>After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.</li><li>Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.</li><li>Life Assurance - You are covered for death in service life cover of up to three times annual pay</li><li>Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.</li><li>A great holiday package</li></ul><p class="flex justify-end my-8"><a class="btn flex items-center bg-orange w-full md:w-1/2 md:p-5 text-left text-xl" href="https://applybookercareers.com/members/?j=31113" target="_blank">Apply now <span class="text-4xl font-light grow text-right">&gt;</span></a></p>