Customer Service Advisor

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EE

Customer Service Advisor

Job description

<span xml:lang="en-GB" lang="en-GB" class="rtltextaligneligible"><div><p>Start Date - 05th October 2026</p><p>Shift Pattern - Part Time Evenings - 20 or 25 hours per week</p><p>20 Hours per Week - Salary: £13,928.53 per year<br>Plus incentives and bonus opportunities</p><p>25 Hours per Week - Salary: £17,410.67 per year<br>Plus incentives and bonus opportunities</p><p>With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most.</p><p>Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off.</p><p>&nbsp;</p><p>What’s in it for you?&nbsp;</p></div><div><p>&nbsp;</p></div><div><p>• Competitive Salary plus an uncapped monthly commission scheme&nbsp;</p></div><div><p>• Online GP: Access to a private GP 24/7 for you and your immediate family&nbsp;</p></div><div><p>• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off&nbsp;</p></div><div><p>• Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.&nbsp;</p></div><div><p>• Huge Discounts: Save on EE &amp; BT products, including mobile and broadband.&nbsp;</p></div><div><p>• Career Development: Ongoing support to help you grow your skills&nbsp;and develop&nbsp;</p></div><div><p>• Season Ticket Travel Loan: Funds for your travel to and from work.&nbsp;</p></div><div><p>• Volunteering Days: Paid time off to give back to your local community.&nbsp;</p></div><div><p>• Optional Private Healthcare and Dental: Protection for you and your family.&nbsp;</p></div><div><p>Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE.&nbsp;&nbsp;</p></div><div><p>At EE, we believe&nbsp;every interaction should be a positive one.&nbsp;You'll&nbsp;engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service.&nbsp;</p></div><div><p>To thrive in this role,&nbsp;you'll&nbsp;need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and&nbsp;build relationships&nbsp;will be key to your success.&nbsp;You'll&nbsp;be the friendly voice that customers rely on for support.&nbsp;We’ll&nbsp;provide&nbsp;all the&nbsp;comprehensive training&nbsp;you need&nbsp;to ensure you can confidently discuss our products and services.&nbsp;</p></div><div><p>We understand that life is ever-changing. This role offers flexibility,&nbsp;some of the ways we do this is allowing you to&nbsp;schedule your own breaks&nbsp;or&nbsp;bank time&nbsp;to take off so you can go to those events or appointments.&nbsp;We're&nbsp;committed to supporting your success&nbsp;in both your professional and personal life.&nbsp;</p></div><div><p>Join us for&nbsp;a great team&nbsp;culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?</p></div></span>

EE

Customer Service Advisor

Apply here

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