<p><strong>KEY RESPONSIBILITIES:</strong></p><ul><li>Working alongside Marketplace Manager on the current Amazon locations UK, US, IE, DE and FR.</li><li>Manage Amazon Listings to ensure accurate engaging product information (descriptions, title, imagery, keywords, size guides)</li><li>Resolve search suppressed and inactive listings to improve product parity</li><li>Improve listing visibility through use of the listing quality dashboard</li><li>Raise and manage support cases with the integrator and seller support, following through to resolution.</li><li>Continuously manage and optimise our 6 Amazon Brand Stores</li><li>Create engaging Premium A+ content for all listings on a generic brand level and at product level for best-sellers</li><li>Resolve any customer or listings issues alongside the customer service team/Amazon support team and suggest changes to ways of working to reduce customer issues</li><li>Ensure Account Health is always healthy with no risk of failing any SLA’s or deactivation</li><li>Set up promotions and deals in line with the marketing calendar outlined by the Marketplace Manager.</li><li>Stay up to date with Amazon guidelines and policies to ensure we are consistently compliant on the marketplace</li><li>Research competitor activity to make sure we are producing best in class optimised data</li><li>Regularly check the customer journey for our products to ensure best in class customer satisfaction is achieved</li><li>Support all wider marketplace activities and new initiatives to optimise content and increase brand visibility and sales performance when required.</li></ul><p style="margin-left:36.0pt">&nbsp;</p><p><strong>KEY ATTRIBUTES:</strong></p><ul><li>Excellent attention to detail</li><li>Proactive and eager to learn</li><li>Positive, collaborative team player and ability to work independently</li><li>A flexible and supportive team player</li><li>Positive energy and enthusiasm to succeed</li><li>Ability to adapt to frequent change and a fast-moving retail environment</li><li>Strong problem-solving mindset</li><li>Good communication skills, friendly style</li></ul><p>&nbsp;</p><p><strong>SKILLS AND QUALIFICATIONS:</strong></p><p><strong>Requirements:</strong></p><ul><li>At least 1 year experience with Amazon Seller Central 3P</li><li>An understanding of Amazon SEO and listing optimisation</li><li>Excellent English writing and communication skills</li><li>A-Level or equivalent qualification in Business/Marketing</li><li>Intermediate level of Excel is essential (lookups, formulas etc)</li><li>Ability to manage multiple priorities and deadlines</li></ul><p><strong>Desirable but not required:</strong></p><ul><li>Knowledge of PPC advertising</li><li>Experience working with large product catalogues and data sets</li><li>Graphic design experience (for A+ and Brand Stores)</li><li>Previous experience working with integrators and facilitators such as Rithum would be advantageous.</li></ul><p>&nbsp;</p>