<div data-v-0e62ab25="" class="flex xs12"><div data-v-0e62ab25=""><p id="isPasted" style="margin: 0px 0px 1em; padding: 0px;"><strong>On a day-to-day basis, you can expect your role to include:</strong></p><p style="margin: 0px 0px 1em; padding: 0px;">· Positively interacting with residents, monitoring and reviewing their progress to achieving the goal of independent accommodation.</p><p style="margin: 0px 0px 1em; padding: 0px;">· Signposting residents to appropriate internal and external support provisions.</p><p style="margin: 0px 0px 1em; padding: 0px;">· Lead sessions with residents with the aim of sustaining their accommodation, developing life skills, and becoming a part of the local community.</p><p style="margin: 0px 0px 1em; padding: 0px;">· Mediation of any disputes/conflicts between residents.</p><p style="margin: 0px 0px 1em; padding: 0px;">· Ensuring residents claim housing benefit and other benefits as applicable to ensure payment of rent and service charges.</p><p style="margin: 0px 0px 1em; padding: 0px;">· Dealing with anti-social behaviour issues, serve notices and verbal and written warnings in accordance with procedures, and with the support of your line manager.</p><p style="margin: 0px 0px 1em; padding: 0px;">· Work with residents in their move towards independent living e.g. advising on obtaining furniture and supplies, registering with healthcare providers, and providing information on local services.</p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><strong>About You:</strong></p><p style="margin: 0px 0px 1em; padding: 0px;">This is a demanding but rewarding role which requires experience of supporting vulnerable/challenging people with a variety of needs. &nbsp;Your communication skills will be your greatest strength.</p><p style="margin: 0px 0px 1em; padding: 0px;">Experience in Supported Housing or an understanding of the challenges faced by vulnerable individuals is valuable.</p><p style="margin: 0px 0px 1em; padding: 0px;">You will be promoting and empowering residents to live independently, offering guidance on essential services such as housing benefits, personal budgets, and accessing the right resources. &nbsp;</p><p style="margin: 0px 0px 1em; padding: 0px;">Familiarity with welfare systems is beneficial, but a commitment to learning and staying informed is equally important.</p><p style="margin: 0px 0px 1em; padding: 0px;">You must be proactive and passionate about supporting people and share our belief that everyone should have a fair chance to discover who they are and what they can become.</p><p style="margin: 0px 0px 1em; padding: 0px;">You must understand the needs of homeless people and the services available to them.</p><p style="margin: 0px 0px 1em; padding: 0px;">You must be confident in lone-working and managing your own schedule, as well as working with your team to achieve results.&nbsp;</p><p style="margin: 0px 0px 1em; padding: 0px;">Ideally, you will have a full clean driving license and access to own transport as visits, sometimes at short notice, to the shared accommodation properties will be required.</p><p style="margin: 0px 0px 1em; padding: 0px;">This is primarily a Monday-Friday role, but occasional early mornings, evenings, or weekend shifts may be required to support the team.</p><p style="margin: 0px 0px 1em; padding: 0px;"><strong>Why You’ll Love This Role?</strong></p><p style="margin: 0px 0px 1em; padding: 0px;"><strong>Impactful Work:</strong> Be part of meaningful changes in people’s lives every day.</p><p style="margin: 0px 0px 1em; padding: 0px;"><strong>Career Growth:</strong> Develop your understanding and gain qualifications and experience in housing support and working with vulnerable people and/or people experiencing homelessness.</p><p style="margin: 0px 0px 1em; padding: 0px;"><strong>Supportive Environment</strong>: Work within a dedicated team that values collaboration, continuous learning, and compassion.</p><p style="margin: 0px 0px 1em; padding: 0px;">This post is subject to a satisfactory enhanced DBS check (paid for by YMCA) and registration with the DBS Update Service. We reserve the right to withdraw this role before the closing date should we be able to appoint to the role.&nbsp;</p></div></div>