<h2 data-testid="h2-job-discription" class="text-system text-primary job-discription-h2 mb-20">Job Description</h2><div id="MediaRichAdvert" data-testid="div-media-rich-advert"><div class="JT-inner"><div class="JT-row JT-col-12 JT-section JT-text JT-text-100 JT-site JT-twelve JT-column"><div class="JT-container cke_focus"><p style="margin-bottom: 11px"><span style="font-size: 12pt"><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif"><b>Purpose:</b> </span></span></span></p><p style="margin-bottom: 11px"><span style="font-size: 12pt"><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">To lead and embed a "Quality First" culture across Tom Howley and Neville Johnson factories by identifying process variation, driving continuous improvement, and ensuring all finished products consistently meet internal standards, customer specifications and brand expectations.</span></span></span></p><p style="margin-bottom: 11px"><span style="font-size: 12pt"><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">The individual will be encouraged to embrace and foster a high performing culture across the manufacturing organisation aligned with our BHID values.</span></span></span></p><p style="margin-bottom: 11px"><span style="font-size: 12pt"><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif"><b>Key Aspects of the Role</b>:</span></span></span></p><ul><li style="margin-bottom: 11px"><span style="font-size: 12pt"><span><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">Drive improvements in Right First Time (RFT) performance and support On Time In Full (OTIF) </span></span></span></span></li><li style="margin-bottom: 11px"><span style="font-size: 12pt"><span><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">Carry out root cause analysis on recurring quality issues and implement robust corrective and preventative actions</span></span></span></span></li><li style="margin-bottom: 11px"><span style="font-size: 12pt"><span><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">Act as the central point for quality data, coordinating information from production, installations, the drawing office, procurement and factory leadership.</span></span></span></span></li><li style="margin-bottom: 11px"><span style="font-size: 12pt"><span><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">Monitor trends, produce regular quality reports for action.</span></span></span></span></li><li style="margin-bottom: 11px"><span style="font-size: 12pt"><span><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">Work with supervisors and department heads to identify skill gaps, improve adherence to quality standards and support targeted coaching or training activity.</span></span></span></span></li><li style="margin-bottom: 11px"><span style="font-size: 12pt"><span><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">Support factory audits, standard operating procedures and quality checks.</span></span></span></span></li></ul><p style="margin-left: 24px; margin-bottom: 11px"><span style="font-size: 12pt"><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">Please note that regular weekly travel is required between our 2 factories in Glossop and Trafford Park.</span></span></span></p><p style="margin-bottom: 11px"><br></p><p style="margin-bottom: 11px"><span style="font-size: 12pt"><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif"><b>Skills, Knowledge and Behaviours</b>:</span></span></span></p><ul><li style="margin-bottom: 11px"><span style="font-size: 12pt"><span><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">Strong analytical skills, with the ability to interpret quality data, identify trends and turn findings into actions.</span></span></span></span></li><li style="margin-bottom: 11px"><span style="font-size: 12pt"><span><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">Good understanding of quality control processes, problem-solving techniques and continuous improvement principles.</span></span></span></span></li><li style="margin-bottom: 11px"><span style="font-size: 12pt"><span><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">Sound knowledge of health and safety requirements.</span></span></span></span></li><li style="margin-bottom: 11px"><span style="font-size: 12pt"><span><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">Confident communicator with the ability to influence others, challenge constructively and build strong working relationships.</span></span></span></span></li><li style="margin-bottom: 11px"><span style="font-size: 12pt"><span><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">Highly organised, detail-focused and persistent in following issues through to resolution.</span></span></span></span></li><li style="margin-bottom: 11px"><span style="font-size: 12pt"><span><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">Proactive and resilient, with a strong sense of ownership and a commitment to high standards.</span></span></span></span></li></ul><p style="margin-bottom: 11px"><br></p><p style="margin-bottom: 11px"><span style="font-size: 12pt"><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif"><b>Key Experience Required</b>:</span></span></span></p><ul><li style="margin-bottom: 11px"><span style="font-size: 12pt"><span><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">Previous experience in a manufacturing, production or factory-based quality role.</span></span></span></span></li><li style="margin-bottom: 11px"><span style="font-size: 12pt"><span><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">Experience of investigating non-conformance issues and implementing corrective actions to improve performance.</span></span></span></span></li><li style="margin-bottom: 11px"><span style="font-size: 12pt"><span><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">Proven involvement in continuous improvement activity, including reducing defects, waste or rework.</span></span></span></span></li><li style="margin-bottom: 11px"><span style="font-size: 12pt"><span><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">Experience of working cross-functionally with production, operations, procurement or technical teams.</span></span></span></span></li><li style="margin-bottom: 11px"><span style="font-size: 12pt"><span><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">Experience of using data or reporting to monitor quality performance and support decision-making.</span></span></span></span></li><li style="margin-bottom: 11px"><span style="font-size: 12pt"><span><span style="line-height: 115%"><span style="font-family: Aptos, sans-serif">Experience of coaching, guiding or training colleagues to improve consistency and standards is desirable.</span></span></span></span></li></ul><p style="margin-bottom: 11px"><br></p><p style="margin-left: 8px"><br></p></div></div><div style="clear:both;margin-bottom: 20px;"></div></div></div>