<h3>Company Description</h3><p>Flannels are where luxury lives. Home to over 200 of the world's most coveted designer and contemporary brands, we set the standard for premium fashion across the UK, in-store and online. Every detail matters here, from the way a customer is welcomed to the way a collection is curated. If you love fashion and believe in doing things properly, you'll feel right at home. </p><p><strong>The Role: Sales Assistant </strong></p><p>This isn't your average shop floor job. As a Sales Assistant at Flannels, you're the face of luxury retail: the first impression, the trusted stylist, the reason customers come back. You'll create moments that feel personal, polished, and effortlessly premium, from the second the doors open. </p><p><strong>What's In It For You </strong></p><ul><li>Competitive pay that reflects what you bring </li><li>Staff discount across the full Frasers Group family of brands </li><li>Real progression, we grow fast, and so can you </li><li>A premium environment designed to inspire (yours and the customers) </li><li>Training and development to sharpen your craft and grow your career </li></ul><h3>Job Description</h3><p><strong>What You'll Do </strong></p><ul><li>Welcome every customer like they're walking into somewhere special, because they are. </li><li>Ask the right questions, listen properly, and style with intent. </li><li>Stay sharp on collections, brands, and trends so your recommendations land. </li><li>Bring promotions, loyalty perks, and the little extras to life. </li><li>Handle transactions with accuracy and confidence. </li><li>Keep the shop floor looking flawless. Presentation is non-negotiable. </li><li>Get the store trade-ready every morning through replenishment and prep. </li><li>Spot the opportunity for an add-on or a smarter alternative, naturally. </li><li>Deliver service that's consistent, considered, and unmistakably Flannels. </li><li>Follow our policies and procedures. They're what keep the standard high. </li></ul><h3>Qualifications</h3><p><strong>What You'll Bring </strong></p><ul><li>Confidence, energy, and a drive to deliver. </li><li>Strong communication and people skills. You connect easily. </li><li>A genuine passion for customer service done well. </li><li>A team-first mindset and a love for fast-paced retail. </li><li>Reliability, flexibility, and a willingness to roll with change. </li><li>A real interest in designer and contemporary fashion. </li></ul><h3>Additional Information</h3><p><strong>How We Work </strong></p><p>Our values shape every shift, every conversation, every decision: </p><ul><li><strong>Think Without Limits: </strong>Move fast, take bold action, and bring the team with you. </li><li><strong>Own It and Back Yourself:</strong> Take responsibility, master the basics, and deliver results. </li><li><strong>Be Relevant:</strong> Stay connected to our people, our partners, and the planet. </li></ul><p>Interest in this role is high, and once we find the right person, we close. Apply early so you don't miss out. </p>




