<dt class="rm-fieldTitle">Description</dt><dd class="rm-fieldData"><p><strong><span style="font-size: 8pt;">CEO</span></strong></p><p><br><span style="font-size: 8pt;">We are partnering with a high-growth online retail business at a pivotal stage in its journey. With a strong brand, loyal customer base, and proven product-market fit, the business is now looking to appoint a CEO to lead the next phase of scale.</span></p><p><br><span style="font-size: 8pt;">This is an opportunity to take a digitally-led retail brand from successful operator to category leader-driving growth across channels, geographies, and customer segments while building a best-in-class leadership team and operating model.</span></p><hr><p><strong><span style="font-size: 8pt;">The Role</span></strong></p><p>The CEO will take full responsibility for the strategic, operational, and financial performance of the business. Working closely with the Board / investors, you will define and execute a clear growth plan, balancing top-line acceleration with sustainable profitability.</p><p>You will lead a digitally native organisation, ensuring excellence across customer acquisition, retention, trading, supply chain, and brand execution.</p><p> </p><hr><h2><span style="font-size: 8pt;">Key Responsibilities</span></h2><h3><span style="font-size: 8pt;">Strategy &amp; Growth</span></h3><ul><li><span style="font-size: 8pt;">Define and deliver a clear 3-5 year growth strategy</span></li><li><span style="font-size: 8pt;">Scale revenue across DTC, marketplaces, and international markets</span></li><li><span style="font-size: 8pt;">Identify and execute new revenue streams (product, channel, partnerships)</span></li></ul><h3><span style="font-size: 8pt;">Digital &amp; Trading Excellence</span></h3><ul><li><span style="font-size: 8pt;">Own performance across all digital channels (paid, organic, CRM, marketplaces)</span></li><li><span style="font-size: 8pt;">Drive best-in-class trading, merchandising, and customer journey optimisation</span></li><li><span style="font-size: 8pt;">Leverage data to improve conversion, AOV, and lifetime value</span></li></ul><h3><span style="font-size: 8pt;">Brand &amp; Customer</span></h3><ul><li><span style="font-size: 8pt;">Strengthen brand positioning and ensure consistent execution across all touchpoints</span></li><li><span style="font-size: 8pt;">Champion a customer-first culture, improving retention and loyalty</span></li><li><span style="font-size: 8pt;">Oversee marketing strategy including performance marketing, brand, and content</span></li></ul><h3><span style="font-size: 8pt;">Operations &amp; Supply Chain</span></h3><ul><li><span style="font-size: 8pt;">Ensure a scalable and efficient end-to-end supply chain</span></li><li><span style="font-size: 8pt;">Optimise inventory, fulfilment, and logistics to support growth</span></li><li><span style="font-size: 8pt;">Balance speed, cost, and customer experience</span></li></ul><h3><span style="font-size: 8pt;">Leadership &amp; Culture</span></h3><ul><li><span style="font-size: 8pt;">Build, lead, and inspire a high-performing executive team</span></li><li><span style="font-size: 8pt;">Drive accountability, pace, and a results-oriented culture</span></li><li><span style="font-size: 8pt;">Develop internal capability while attracting top-tier talent</span></li></ul><h3><span style="font-size: 8pt;">Financial Performance</span></h3><ul><li><span style="font-size: 8pt;">Own P&amp;L, budgeting, and forecasting</span></li><li><span style="font-size: 8pt;">Deliver profitable growth with strong cash discipline</span></li><li><span style="font-size: 8pt;">Report to Board/investors with clear, data-driven insights</span></li></ul><hr><h2><span style="font-size: 8pt;">The Person</span></h2><h3><span style="font-size: 8pt;">Experience</span></h3><ul><li><span style="font-size: 8pt;">Proven CEO / MD / Commercial Director experience within online retail or e-commerce</span></li><li><span style="font-size: 8pt;">Track record of scaling a digital-first business (£10m-£100m+ revenue range ideally)</span></li><li><span style="font-size: 8pt;">Strong understanding of performance marketing, trading, and digital growth levers</span></li><li><span style="font-size: 8pt;">Experience working with investors, PE, or high-growth founder-led environments</span></li><li><span style="font-size: 8pt;">Demonstrated success in building and leading senior leadership teams</span></li></ul><h3><span style="font-size: 8pt;">Capabilities</span></h3><ul><li><span style="font-size: 8pt;">Highly commercial with a sharp instinct for growth opportunities</span></li><li><span style="font-size: 8pt;">Data-driven decision maker with strong financial acumen</span></li><li><span style="font-size: 8pt;">Deep understanding of consumer behaviour and online retail dynamics</span></li><li><span style="font-size: 8pt;">Operationally credible-able to execute as well as strategise</span></li><li><span style="font-size: 8pt;">Comfortable operating at pace in a scaling environment</span></li></ul><h3><span style="font-size: 8pt;">Style &amp; Mindset</span></h3><ul><li><span style="font-size: 8pt;">Hands-on, sleeves-rolled-up leadership style</span></li><li><span style="font-size: 8pt;">Resilient, adaptable, and comfortable with ambiguity</span></li><li><span style="font-size: 8pt;">High energy, pace, and accountability</span></li><li><span style="font-size: 8pt;">Clear communicator, able to align teams and stakeholders</span></li></ul><hr><h2><span style="font-size: 8pt;">Why Join?</span></h2><ul><li><span style="font-size: 8pt;">Opportunity to lead and scale a high-potential digital retail brand</span></li><li><span style="font-size: 8pt;">Genuine autonomy with strong backing from investors/Board</span></li><li><span style="font-size: 8pt;">Ability to shape strategy, team, and long-term value creation</span></li><li><span style="font-size: 8pt;">Equity participation aligned to growth</span></li></ul><p><span style="font-size: 8pt;">BH35814</span></p></dd>