<!-- Introduction --><div class="feature-text"><h2> Your new role</h2><p><strong>About Us:</strong></p><p>It takes a whole lot of passion to be at the centre of what makes a house <span class="singledescintgbword">feel like home — and that’s just what we do at DFS</span>.&nbsp;We’re the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969.</p><p><strong>About the role:</strong></p><p>As a Branch General Manager, you will <span class="singledescintgbword">lead your team to deliver an exceptional customer experience while driving the success of your store and owning all financial and operational performance, from sales targets to safety and compliance.&nbsp;</span></p><p>You are responsible for creating a positive, <span class="singledescintgbword">inclusive, and high-performing culture by coaching and developing colleagues, communicating clearly, and managing team schedules to <span class="singledescintgbword">support</span> work-life balance</span>.&nbsp;</p><p>Success also involves continuously raising standards using customer feedback and performance data, keeping store layouts inspiring, and connecting with the local community to build long-term engagement.&nbsp;</p><p>This role is for a strong people <span class="singledescintgbword">leader</span> with the confidence to make decisions, motivate others, and manage change.&nbsp;While retail management experience is a bonus, you must possess great communication skills, a passion for customer experience, and the drive to make things happen</p><p><strong>Here’s what we offer:</strong></p><p>The Highlights…</p><ul><li><p>Competitive salary of plus monthly bonuses based on store turnover and KPI performances</p></li><li><p>Car allowance</p></li></ul><p><strong>There’s more…</strong></p><ul><li><p>Discounts: Get 30% off DFS and Sofology products for yourself, discounts for friends and family plus discounts and cashback at hundreds of retailers</p></li><li><p>Generous holiday allowance – with the option to purchase additional holidays each year</p></li><li><p>Enhanced maternity, paternity and adoption leave</p></li><li><p>Access to a range of high street &amp; online discounts from: Sainsbury’s, ASOS, Currys PC World, IKEA, John Lewis and more</p></li><li><p>Discounted gym and cinema memberships</p></li><li><p>Group Pension Scheme</p></li><li><p>Group Sharesave Scheme</p></li><li><p>Life Assurance &amp; Company Sick Pay</p></li><li><p>Full comprehensive training</p></li><li><p>Paid days to volunteer each year</p></li></ul><p><strong>What you'll be doing:</strong></p><ul><li><p>Leading your team to deliver a seamless customer experience.</p></li><li><p>Using customer feedback and performance data to continuously raise the bar.</p></li><li><p>Owning your store’s financial and operational performance – from sales targets to safety and compliance.</p></li><li><p>Creating a fun, <span class="singledescintgbword">inclusive</span>, and high-performing team culture where everyone feels valued.</p></li><li><p>Coaching and developing your team through regular one-to-ones, training and growth plans.</p></li><li><p>Bringing our stores to life – keeping layouts inspiring and the experience consistent.</p></li><li><p>Communicating clearly and <span class="singledescintgbword">confidently</span> so everyone knows what’s expected and why it matters.</p></li><li><p>Connecting with your local community to truly own your town, building awareness, engagement and long-term success.</p></li><li><p>Managing your team’s schedule to ensure the right coverage while <span class="singledescintgbword">supporting</span> work-life balance.</p></li></ul><p><br><strong>Our <span class="singledescintgbword">Commitment</span> to Inclusion:</strong></p><p>dfs are committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks.&nbsp;We invest in partnerships that drive change, from &nbsp;introducing the Hidden Disabilities Sunflower and supporting Doncaster Pride, to partnering with Carers UK and developing leaders with Diversity in Retail.</p><p>We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you.</p><p>(All roles are subject to satisfactory DBS checks.)</p></div><!-- Apply Button --><a href="https://apply.dfsgroup.co.uk/members/?j=136&amp;lang=en&amp;" class="btn btn-apply apply_bottom">Apply<i class="fas fa-chevron-right"></i></a>