Assistant Manager

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DFS

Assistant Manager

Job description

<!-- Introduction --><div class="feature-text"><h2> Your new role</h2><p><strong>About Us:</strong></p><p>It takes a whole lot of passion to be at the centre of what makes a house <span class="singledescintgbword">feel like home — and that’s just what we do at DFS</span>.&nbsp;We’re the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969.</p><p><strong>About the role:</strong></p><p>The Assistant Manager brings infectious <span class="singledescintgbword">enthusiasm and acts as a coach and inspiration for the team to achieve outstanding performance and a <span class="singledescintgbword">superior</span> customer experience</span>.&nbsp;The role requires high attention to detail, as you will manage key operational areas like rotas, appraisals, and stock.</p><p>This position is ideal for those who are adaptable, motivated, and inspirational, with excellent communication skills to effortlessly <span class="singledescintgbword">connect with stakeholders at all levels</span>.&nbsp;Candidates should have a good foundation of leadership experience from retail or commercial sales, possess good commercial awareness with a play-to-win mentality, and care about delivering the best possible customer experience. This is a rewarding career path with fantastic opportunities and progression.</p><p><strong>Here’s what we offer:</strong></p><p>The Highlights…</p><ul><li><p>Competitive salary plus monthly bonuses based on store turnover and KPI performances</p></li><li><p>Progression and development opportunities to grow your skills</p></li></ul><p><strong>There’s more…</strong></p><ul><li><p>Discounts: Get 30% off DFS and Sofology products for yourself, discounts for friends and family plus discounts and cashback at hundreds of retailers.</p></li><li><p>Generous holiday allowance – with the option to purchase additional holidays each year</p></li><li><p>Enhanced maternity, paternity and adoption leave</p></li><li><p>Discounted gym and cinema memberships</p></li><li><p>Group Pension Scheme</p></li><li><p>Group Sharesave Scheme</p></li><li><p>Life Assurance &amp; Company Sick Pay</p></li><li><p>Full comprehensive training</p></li><li><p>Paid days to volunteer each year</p></li></ul><p><strong>What you'll be doing:</strong></p><ul><li><p>To effectively and proactively <span class="singledescintgbword">support the team to achieve goals, targets and expectations through coaching and development</span>.</p></li><li><p><span class="singledescintgbword">Lead by example in helping deliver exceptional customer experience by effective listening, questioning and <span class="singledescintgbword">supporting the customer throughout the entire journey from beginning to end</span></span>.</p></li><li><p>Assist the Branch Manager in the day-to-day running of the showroom.</p></li><li><p><span class="singledescintgbword">Share</span> best practice amongst team members and drive a positive work environment.</p></li><li><p>Act as an ambassador for our group values, using your positive influence to create a winning team where everyone feels welcome.</p></li><li><p>Demonstrate passion for fantastic customer service and the ability to <span class="singledescintgbword">lead a team to mirror your high standards</span>.</p></li></ul><p><br><strong>Our <span class="singledescintgbword">Commitment</span> to Inclusion:</strong></p><p>dfs are committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks.&nbsp;We invest in partnerships that drive change, from &nbsp;introducing the Hidden Disabilities Sunflower and supporting Doncaster Pride, to partnering with Carers UK and developing leaders with Diversity in Retail.</p><p>We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you.</p><p>(All roles are subject to satisfactory DBS checks.)</p></div><!-- Apply Button --><a href="https://apply.dfsgroup.co.uk/members/?j=58&amp;lang=en&amp;" class="btn btn-apply apply_bottom">Apply<i class="fas fa-chevron-right"></i></a>

DFS

Assistant Manager

Apply here

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