Urban OutfittersDigital Content Assistant

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UK-London

Competitive

April 13, 2026

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Job description

<div class="container-fluid iCIMSJobsTable"><div class="row"><div class="col-xs-12 title"><div id="iCIMSHeader" tabindex="-1"><h1 class="iCIMSHeader axiom0-0 axiom-scraped-0">Urban OutfittersDigital Content Assistant</h1></div></div><div class="col-xs-6 header left"><span class="sr-only field-label">Location</span><span class=" axiom1-0 axiom-scraped-1">UK-London</span></div><div class="col-xs-6 header right"><span class="sr-only field-label">Job ID</span><span>2026-24987</span></div><div class="col-xs-12 additionalFields"><dl class="iCIMSJobHeaderGroup"><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Job Family</dt><dd class="iCIMSJobHeaderData"><span>Digital / Analytics</span></dd></div><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Employee Type</dt><dd class="iCIMSJobHeaderData"><span>Regular</span></dd></div><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Position Type</dt><dd class="iCIMSJobHeaderData"><span>Full-Time</span></dd></div></dl></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">About Us</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and </span><span style="margin: 0px; padding: 0px;">over 60</span><span style="margin: 0px; padding: 0px;"> stores across Europe later, </span><span style="margin: 0px; padding: 0px;">we’ve</span><span style="margin: 0px; padding: 0px;"> become a destination for emerging design, unexpected styling, One-Of-A-Kind </span><span style="margin: 0px; padding: 0px;">vintage</span><span style="margin: 0px; padding: 0px;"> and homeware that makes you want to hit the share button. </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;"> </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">We speak to a social community of over 10 million forward-thinking individuals, bringing together </span><span style="margin: 0px; padding: 0px; border-bottom: 1px solid transparent;">a nostalgia for the past</span><span style="margin: 0px; padding: 0px;"> with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native </span><span style="margin: 0px; padding: 0px; border-bottom: 1px solid transparent;">life</span><span style="margin: 0px; padding: 0px;"> and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way </span><span style="margin: 0px; padding: 0px;">that's</span><span style="margin: 0px; padding: 0px;"> truly authentic to them.</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;"> </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">We are always excited to bring new talent into the room, especially if you share our values:</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;"> </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Progressive — we move with the mood</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: WordVisiCarriageReturnMSFontService, Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Creative — we champion limitless minds</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: WordVisiCarriageReturnMSFontService, Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Inclusive — we open our platforms to all communities</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: WordVisiCarriageReturnMSFontService, Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Responsible — we work to reduce our impact on the environment</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: WordVisiCarriageReturnMSFontService, Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Compassionate — we care for each other beyond the 9 to 5</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;"> </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Sound like you, why not join us</span><span style="margin: 0px; padding: 0px;">?</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">Role Summary</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="margin: 0px;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Urban Outfitters is looking for an enthusiastic and dedicated individual to play a key role in the content and web management for the EU sites and apps. The ideal candidate is a dynamic, highly flexible, and driven individual who can excel under pressure, work within tight time constraints and is able to plan ahead. </span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">This position will be responsible for a multitude of website related tasks whilst maintaining key relationships with several departments. The candidate will have great organisational and communication skills, attention to detail and have the ability to filter/prioritise feedback and requests.</span></p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">What You'll Be Doing</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="margin: 0px;"><strong><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Content:</span></strong></p><ul style="margin-top: 0in;"><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Upload content on EU websites and apps using the CMS and personalisation/optimisation tool.</span></li><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Scheduling the content to go live accordingly with launch times.</span></li><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Responsible for QA testing and analysing of all content and links to ensure that information that is live is accurate to the brief through coordination and validation.</span></li><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Regular QA of the localised websites and site walkthroughs of emerging markets.</span></li><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Troubleshooting, communicating and/or resolving any issues.</span></li><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Required to attend weekly content marketing meetings and work collaboratively with various departments including Trade and Web Production.</span></li></ul><p style="margin: 0px;"><strong><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Project and Process:</span></strong></p><ul style="margin-top: 0in;"><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Manage site and app copy change requests (<em>translation upload, help page amendments and ad-hoc service updates</em>)</span></li><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Perform audits and gap analysis and use findings to develop recommendations to improvement site and content operations.</span></li><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Gather and share optimisation improvements across the customer journey through competitor research and analysing key metrics.</span></li><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Assist with Weekly and Monthly reporting that is shared out to the wider teams.</span></li><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Support the Manager with testing and bug reporting/resolution across our sites and apps.</span></li><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">When required, collaborate with the Manager on various small to large scale Digital projects.</span></li></ul></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">What You'll Need</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><ul style="margin-top: 0in;"><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Excellent time management skills and an ability to drive any task or project forward to ensure it meets its deadlines.</span></li><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Flexibility in a fast-paced environment, with a great ability to work collaboratively with multiple departments.</span></li><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Strong attention to detail and high level of accuracy. </span></li><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Have the ability to work on multiple projects simultaneously with tight deadlines.</span></li><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Proactive personality that is able to identify and resolve issues before they go out to the customer; follow-through until resolution is vital.</span></li><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Excellent verbal and written communication.</span></li></ul><p style="margin: 0px;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;"> </span></p><p style="margin: 0px;"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Desirable:</span></p><ul style="margin-top: 0in;"><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Competency with web-based product, content, or catalog management applications.</span></li><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Familiar with the QA process.</span></li><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Technical expertise to answer questions about or troubleshoot problems with the site/app and CMS.</span></li><li><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">Understanding of global eCommerce site and app experiences.</span></li></ul></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">The Perks</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">Work-life balance:<br>-Flexible start and finish times</span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">-Bring your dog to work</span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;"> </span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">Wellbeing:<br>-Employees Assistance program to support with mental, physical and financial health</span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">-Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships</span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">-Private Medical Insurance</span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;"> </span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">Employee Discount:<br>-Up to 40% off at <strong>all URBN Brands!</strong></span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;"> </span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">Community:<br>-One paid day to either volunteer or fundraise for a charity of your choice</span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;"> </span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">Travel:<br>-Cycle to work scheme</span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">-Season ticket loan</span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;"> </span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: calibri, sans-serif;">Continued Development:<br>-We offer structured support within the business alongside continued learning and development</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="background-color: #ffffff; color: #ffffff;">#LI-GC1 #UrbanEU</span></p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">Equal Opportunity Statement</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="font-size:13px;font-family:verdana">URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.</p></div></div></div><div class="iCIMSJobOptions"><h2 class="iCIMSSubHeader iCIMSSubHeaderJob">Options</h2><div id="jobOptionsMobile" class="iCIMSJobOptionsMobile iCIMSJobOptionsMobileOptions3"><a href="https://homeoffice-eu-urbn.icims.com/jobs/24987/urban-outfitters--digital-content-assistant/job?mode=apply&apply=yes&iniframe=1&hub=15&hashed=-1834381852" class="iCIMSAnchor iCIMSActionButton iCIMSApplyOnlineButton iCIMSPrimaryButton" title="Apply"><div class="iCIMSActionButtonText"><span class="iCIMSLongLabel">Apply</span><span class="iCIMSShortLabel">Apply</span></div></a><a onclick="showSocialOptions(); return false" id="mobileShowSocialOptionsButton" href="#" class="iCIMSAnchor iCIMSActionButton iCIMSJobShareButton" title="Share"><div class="iCIMSActionButtonText"><span class="iCIMSShortLabel">Share</span></div></a><a href="https://homeoffice-eu-urbn.icims.com/jobs/24987/urban-outfitters--digital-content-assistant/referral?iniframe=1&hub=15&hashed=-625912878" class="iCIMSAnchor iCIMSActionButton iCIMSSecondaryButton" title="Submit a Referral"><div class="iCIMSActionButtonText"><span class="iCIMSLongLabel">Submit a Referral</span><span class="iCIMSShortLabel">Refer</span></div></a></div><div id="jobSocialOptions" class="iCIMSjobSocialOptions"><div id="jobSocialOptionsErrMsg" class="iCIMSMessage iCIMSErrorMessage iCIMSGenericMessage NoDisplay">Sorry the Share function is not working properly at this moment. 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