<dt class="rm-fieldTitle">Description</dt><dd class="rm-fieldData"><p class="" data-start="123" data-end="197"><strong class="" data-start="123" data-end="197" data-olk-copy-source="MessageBody">Retail Supervisor | Central London (King's Cross) | £31,000 + Benefits</strong></p><p class="" data-start="199" data-end="381">We are seeking a motivated and hands-on <strong class="" data-start="239" data-end="253">Supervisor</strong> to support the leadership of a high-performing flagship store for a well-established, founder-led premium British retail brand. Located in the heart of King's Cross, this compact, high-footfall store operates within one of London's busiest retail hubs. This is a fantastic opportunity to play a key role in delivering strong weekly performance while contributing to a brand built on heritage, craftsmanship, and exceptional customer experience.</p><p data-section-id="mnykyz" data-start="706" data-end="722"><strong><span class="">The Role</span></strong></p><p class="" data-start="724" data-end="903">As <strong class="" data-start="727" data-end="741">Supervisor</strong>, you will support the Store and Assistant Manager in driving performance on the shopfloor, leading by example and ensuring the team delivers outstanding service. You will help create a high-energy, sales-driven environment, maintaining operational standards while acting as a role model for customer experience and team engagement. This is a fast-paced, high-density environment requiring energy, resilience, and strong commercial awareness. You will take ownership of the shopfloor during key trading periods and support the wider leadership team in delivering store success.</p><p data-section-id="165gfiz" data-start="1327" data-end="1355"><strong><span class="">Key Responsibilities</span></strong></p><ul class="" data-start="1357" data-end="1986"><li class="" data-section-id="285h5b" data-start="1357" data-end="1440">Support the management team in motivating and developing a high-performing team</li><li class="" data-section-id="zvilz3" data-start="1441" data-end="1542">Lead by example on the shopfloor, driving sales and delivering an exceptional customer experience</li><li class="" data-section-id="1o810da" data-start="1543" data-end="1620">Contribute to achieving key KPIs including UPT, ATV, and customer capture</li><li class="" data-section-id="k7ytaf" data-start="1621" data-end="1703">Maintain high standards of visual merchandising and overall store presentation</li><li class="" data-section-id="w37or7" data-start="1704" data-end="1794">Support day-to-day operations, including stock, replenishment, and general store tasks</li><li class="" data-section-id="j40zix" data-start="1795" data-end="1893">Take responsibility for the shopfloor during trading periods, ensuring smooth daily operations</li><li class="" data-section-id="158wzsz" data-start="1894" data-end="1986">Provide guidance and support to team members, helping to build confidence and capability</li></ul><p data-section-id="v9zrqg" data-start="1993" data-end="2010"><strong><span class="">About You</span></strong></p><ul class="" data-start="2012" data-end="2522"><li class="" data-section-id="bbqcv4" data-start="2012" data-end="2114">Experience in a Supervisor or senior sales role within a premium or service-led retail environment</li><li class="" data-section-id="sqqa24" data-start="2115" data-end="2175">A hands-on team player who enjoys being on the shopfloor</li><li class="" data-section-id="tngbbu" data-start="2176" data-end="2240">Passionate about delivering exceptional customer experiences</li><li class="" data-section-id="hljl4v" data-start="2241" data-end="2306">Commercially aware, with a basic understanding of retail KPIs</li><li class="" data-section-id="18gdqz8" data-start="2307" data-end="2375">Resilient and adaptable in a fast-paced, high-volume environment</li><li class="" data-section-id="m5d0f5" data-start="2376" data-end="2450">Strong attention to detail in product presentation and store standards</li><li class="" data-section-id="15wbl3o" data-start="2451" data-end="2522">Positive, proactive, and confident in supporting and guiding others</li></ul><p data-section-id="8ne91m" data-start="2529" data-end="2552"><strong><span class="">The Environment</span></strong></p><ul class="" data-start="2554" data-end="2870"><li class="" data-section-id="bkbcz5" data-start="2554" data-end="2617">Founder-led business with strong values and clear direction</li><li class="" data-section-id="lkffob" data-start="2618" data-end="2681">Collaborative culture where ideas are encouraged and valued</li><li class="" data-section-id="syw3po" data-start="2682" data-end="2733">High trust with opportunities to take ownership</li><li class="" data-section-id="no3p7r" data-start="2734" data-end="2809">Shopfloor-first approach focused on service, sales, and team engagement</li><li class="" data-section-id="tka0ox" data-start="2810" data-end="2870">Inclusive, supportive, and professional team environment</li></ul><p data-section-id="q0ml33" data-start="2877" data-end="2900"><strong><span class="">What's on Offer</span></strong></p><ul class="" data-start="2902" data-end="3206"><li class="" data-section-id="xeuhk7" data-start="2902" data-end="2920">£31,000 salary</li><li class="" data-section-id="1c8uv4b" data-start="2921" data-end="2949">£5 daily lunch allowance</li><li class="" data-section-id="1svwkrw" data-start="2950" data-end="3006">Optional 4-day working week (40 hours across 4 days)</li><li class="" data-section-id="trfzyi" data-start="3007" data-end="3066">Opportunity to grow within a premium retail environment</li><li class="" data-section-id="1lgrr4z" data-start="3067" data-end="3123">Work within a respected and established retail brand</li><li class="" data-section-id="6dds2b" data-start="3124" data-end="3206">Prime King's Cross location with excellent transport links, including Eurostar</li></ul><p class="" data-start="3213" data-end="3341">If you are an ambitious <strong class="" data-start="3237" data-end="3251">Supervisor</strong> looking to grow within a fast-paced retail environment, we would love to hear from you.</p><p class="" data-start="3213" data-end="3341">BH35846</p></dd>