<h2>About the role</h2><p>We are looking for a Full Time Retail Support Assistant. This role is Monday – Friday, 9.00am - 5.00pm, and will operate a hybrid working pattern but will include Wednesdays and Thursdays in our High Wycombe office. There is also a requirement to attend our Equity House office on a Monthly Basis, to enable collaborative working across the wider team.&nbsp;</p><p>In this role, you will support the Retail Support Manager in delivering an effective communication service to our Sales Team and wider customer base. You’ll play a key part in shaping how our retail brands communicate, ensuring information is accurate, timely and engaging across multiple channels.</p><h2>Main Responsibilities</h2><ul><li>Collaborate with the Retail Support Manager to develop and implement a communications strategy across all retail brands.</li><li>Work closely with the Digital Team to manage and maintain customer facing website content.</li><li>Partner with the Buying Team to stay informed on upcoming activity and translate this into clear communication.</li><li>Plan, create and distribute concise store communications that keep our customer base informed about business initiatives and industry developments.</li><li>Drive store engagement through daily, weekly and seasonal communications across Email, WhatsApp, Web and SMS.</li></ul><h2>You will need</h2><ul><li> Excellent written and verbal communication skills.</li><li>&nbsp;Strong computer literacy, particularly in PowerPoint, Excel and Microsoft Teams.</li><li>Confident using WhatsApp, mobile platforms and online tools.</li><li>Enthusiastic, proactive and eager to learn.</li><li>Strong interpersonal skills with the ability to collaborate effectively across teams and levels.</li><li>Highly organised, able to prioritise workload and meet deadlines in a fast paced environment.</li><li>Confident decision making and problem solving using your own initiative.</li><li>Flexible and adaptable to changing workloads and processes.</li><li>Exceptional attention to detail, including proofreading accuracy.</li></ul><h2>What's in it for you</h2><p>At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:</p><ul><li>A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.</li><li>After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&amp;F purchases.</li><li>10% off pay monthly &amp; SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.</li><li>Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.</li><li>Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.</li><li>50% off health checks at Tesco Pharmacy.</li><li>Exclusive access to discounted RAC breakdown cover rates</li><li>An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.</li><li>After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.</li><li>Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.</li><li>Life Assurance - You are covered for death in service life cover of up to three times annual pay</li><li>Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.</li><li>A great holiday package</li></ul><p class="flex justify-end my-8"><a class="btn flex items-center bg-orange w-full md:w-1/2 md:p-5 text-left text-xl" href="https://applybookercareers.com/members/?j=29798" target="_blank">Apply now <span class="text-4xl font-light grow text-right">&gt;</span></a></p>