<p><strong>Job Purpose</strong></p><p>To deliver inspiring and value adding training solutions across Victoria’s Secret. Whilst creating a strong culture of learning, inclusion and wellbeing, in order to drive overall productivity and performance.</p><p><strong>Primary Responsibilities</strong></p><p><i>Learning and Development</i></p><p>● Collaborate with external partners and internal stakeholders to design and deliver high quality training</p><p>programmes that are aligned to the overall business and people goals</p><p>● Design and develop content and tools that support the delivery of identified training programmes</p><p>● Deliver digital and face to face training that is interactive and meets audience needs</p><p>● Work closely with the Retail Team to implement in store training plans that are focused on executing the</p><p>brand customer experience &amp; a hyper focus on driving best at categories; Bras &amp; Fragrance</p><p>● Role model the brand behaviours and provide timely support / feedback / coaching to all levels of the</p><p>store team to support with store and business objectives</p><p>● Monitor and evaluate the success of learning initiatives, using data insight to inform and shape future</p><p>training programmes and proposals</p><p>● Maintain training records in line with GDPR</p><p>● Continuously review and update training materials, guides and documentation to ensure they are</p><p>compliance</p><p>● Design bespoke training programmes to support ad hoc business goals as and when required</p><p><strong>Skills and Experience</strong></p><p>● Experience working in a retail environment, ideally in a customer facing / focused role</p><p>● Strong organisational and planning skills</p><p>● Strong interpersonal skills to build and develop valued relationships across the business</p><p>● Strong verbal and written communication skills, with excellent attention to detail</p><p>● Confident and engaging speaking and facilitation style</p><p>● Creative and innovative design skills for developing and delivering training content</p><p>● Team orientated along with the ability to work collaboratively with others</p><p>● High standard of integrity and discretion</p><p><i>The above responsibilities are an overview of the role and its responsibilities, the list is not exhaustive and additional responsibilities may be required from time to time.</i></p><p><strong>Benefits</strong></p><div> <ul><li>25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (*when purchased through NEXT)</li><li>10% off most partner brands &amp; up to 15% off Branded Beauty </li><li>Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform </li><li>Company performance based bonus </li><li>Early VIP access to sale stock via Direct to Desk </li><li>Life assurance </li><li>Annual Travel Card Loan </li><li>Sample Sales</li><li>Fantastic L&amp;D opportunities</li><li>Flexi-Hour Scheme</li><li>Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store</li><li>Support Networks - Access to Network Groups to empower and celebrate each other</li><li>Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more</li> </ul></div><div> <br></div><div> Conditions apply to all benefits. These benefits are discretionary and subject to change. </div><div> <br></div><div> We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include 'Workplace Adjustments' in the subject line).</div>