<p><strong>Regional Manager </strong>– Multi‑Site Retail (15+ stores), West Midlands region, £52-62k p.a. + bonus and wide range of great benefits.<strong> &nbsp;Jollyes Pets are growing!</strong> If you’d like to combine your passion for pets with your career in an award-winning business, this could be your <em>purrrrfect</em> move.</p><p><strong><em>Are you a retail Regional Manager with proven experience</em></strong> leading 15+ stores and driving continuous improvement and commercial growth? Do you thrive on developing leaders, building strong culture, and achieving outstanding KPI results? <em>Do you love pets!</em></p><p>We’re looking for a passionate, people‑focused Regional Manager to join our Retail Leadership Team and take ownership of a thriving patch of Jollyes stores. You’ll report to our Head of Retail and play a key part in shaping the success, culture, and capability of your region.</p><p>And in return. . .</p><p><br><strong>Our benefits</strong></p><p>At Jollyes, we’re as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most.</p><ul><li><strong>Competitive salary </strong>of £52-62k p.a. (depending on experience) plus company car or car allowance</li><li><strong>Company bonus scheme</strong> of up to £20k p.a., based on achieving objectives</li><li><strong>Wellbeing &amp; financial perks</strong> including iTrent financial wellbeing (with early access to earnings), Retail Trust support, online GP/mental health services, fitness programmes, dentist-on‑demand, enhanced family leave, and discounted David Lloyd gym membership.</li><li><strong>Great colleague rewards</strong> such as our ‘Treats’ platform with hundreds of discounts, 30% off Jollyes branded products (20% off others, plus groomer/clinic savings), and extra paid leave for your birthday, wedding and when welcoming a new pet.</li><li><strong>and much more . . .&nbsp; </strong>(too much to list but all detailed on our careers site!)&nbsp;</li></ul><p>Further benefits on completion of probationary period: (critical illness, life assurance, private medical insurance, enhanced pension).<br>&nbsp;</p><p><strong>Your role – Regional Manager</strong></p><p>In this role, you’ll inspire and empower Store Managers to succeed—creating an engaged, high‑performing region that delivers exceptional standards and outstanding customer service.</p><p>The region spans across 15* stores from Congleton down to Kidderminster and from Telford across to Swadlincote, so it’s essential you live within the area to ensure regular travel and presence in your stores.</p><p>A full job description is available on request, but in summary your remit includes:</p><ul><li>Leading a network of c15+ stores, driving KPI performance across customer, people, and financial metrics.</li><li>Regular store visits to review performance and store standards, coach teams, and champion operational excellence</li><li>Communicating key priorities and ensuring your teams understand how they contribute to our mission</li><li>Delivering regular feedback and reviews, recognising excellence and confidently managing under‑performance</li><li>Working cross‑functionally to maximise opportunities in our services such as Community Pet Clinic operations and to lead operational input for any new stores opening in&nbsp; your region.</li><li>Using data insights (including Tableau reporting) to create clear, actionable plans for growth</li><li>Building a strong pipeline of talent with succession plans and proactive recruitment for future needs</li><li>Creating a positive, supportive environment where colleagues feel valued and stay with us</li><li>Ensuring full compliance with health &amp; safety, security and incident management across your stores</li><li>Sharing best practice with your peers in other regions, contributing to a continuous improvement culture</li></ul><p><br><strong>Your skills</strong></p><p>Jollyes is growing at pace. This additional role requires an experienced retail leader who has “walked the walk” in a regional role and can join the existing team from a place of experience. &nbsp;&nbsp;</p><p>To thrive in this role, you’ll be:</p><ul><li>A proven multi‑site leader with Regional level experience in a comparable sized retail business.</li><li>Can demonstrate business growth and progression in your career to date.</li><li>Passionate about coaching, developing, and empowering others, you recognise that your success comes through how you support your people to succeed.</li><li>You lead with integrity and make sound business decisions for short, medium and longer term.</li><li>Commercially sharp, analytical, and comfortable turning data into high‑impact actions</li><li>A confident communicator with strong influencing skills at all levels</li><li>Highly organised, resilient, and driven to deliver consistent improvement</li><li>Skilled in P&amp;L management and building high‑performing teams</li><li>Values‑led - sharing our values of being Wise, Focused, Genuine, Eager, Together and recognising when your team display our values in their daily interactions.</li><li>A UK driving licence holder with the flexibility to travel daily across your region</li></ul><p><br><strong>About Jollyes Pets</strong></p><p>Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by 'Rest Less' as an age-inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too!<br>&nbsp;</p><p><strong>To Apply:</strong></p><p>If you’re looking for a career with a company who will truly value you and recognize your contribution with some fantastic rewards and benefits, where you can really make a difference, click to apply today!</p><p><strong><em>Respectfully no agencies please</em></strong></p>