<!-- Introduction --><div class="feature-text"><h2>About the job</h2><p style="margin:0px;font-size:inherit;padding:5px 0px;">Funky Pigeon is on a mission to make sending personalised cards and gifts delightfully easy — and we’re looking for a <strong style="font-weight:700;">Product Owner</strong> to spearhead our <strong style="font-weight:700;">Conversion Squad</strong>.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;">In this pivotal role, you’ll sit at the heart of product development, driving initiatives that directly impact <strong style="font-weight:700;">conversion</strong>, <strong style="font-weight:700;">attachment rate</strong>, <strong style="font-weight:700;">average order value</strong> and <strong style="font-weight:700;">overall customer experience</strong>. You’ll translate business goals and customer needs into a clear product vision — and rally cross‑functional teams to bring it to life.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;">If you thrive in fast‑paced environments, love solving customer problems through data and insight, and know how to balance commercial goals with exceptional UX, this is the perfect role for you.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><strong style="font-weight:700;">What You’ll Do</strong></p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:inherit;">Own and evolve the <strong style="font-weight:700;display:unset;">product strategy and roadmap</strong>, grounded in market trends, data and customer insights.</li><li style="font-size:inherit;">Create, manage, and prioritise the <strong style="font-weight:700;display:unset;">product backlog</strong>, crafting clear user stories and acceptance criteria.</li><li style="font-size:inherit;">Lead feature prioritisation to maximise impact on <strong style="font-weight:700;display:unset;">conversion and AOV performance</strong>.</li><li style="font-size:inherit;">Champion the <strong style="font-weight:700;display:unset;">voice of the customer</strong>, ensuring products address real pain points and deliver meaningful value.</li><li style="font-size:inherit;">Facilitate effective working practices across the squad — including stand‑ups, sprint planning, retrospectives, and risk management.</li><li style="font-size:inherit;">Collaborate closely with commercial, marketing, UX/UI, design, technology, and QA teams.</li><li style="font-size:inherit;">Use analytics and customer feedback to inform product decisions and track KPIs.</li><li style="font-size:inherit;">Ensure all releases meet rigorous quality standards and are thoroughly tested before deployment.</li><li style="font-size:inherit;">Stay ahead of industry and competitor trends to maintain market competitiveness.</li></ul><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><strong style="font-weight:700;">What You’ll Bring</strong></p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:inherit;">Proven experience in <strong style="font-weight:700;display:unset;">owning and managing digital products</strong>, ideally within retail or e‑commerce.</li><li style="font-size:inherit;">Strong analytical and problem‑solving capability.</li><li style="font-size:inherit;">Excellent communication, collaboration, and leadership skills.</li><li style="font-size:inherit;">Understanding of <strong style="font-weight:700;display:unset;">Agile and Scrum</strong> ways of working.</li><li style="font-size:inherit;">Solid technical understanding of digital retail products and software development.</li><li style="font-size:inherit;">Ability to juggle competing priorities and negotiate trade‑offs effectively.</li></ul><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><strong style="font-weight:700;">How You Work</strong></p><p style="margin:0px;font-size:inherit;padding:5px 0px;">You’ll embody the values that help us deliver for our customers and our people:</p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:inherit;"><strong style="font-weight:700;display:unset;">Customer focus</strong> – keeping the customer at the heart of every decision.</li><li style="font-size:inherit;"><strong style="font-weight:700;display:unset;">Drive for results</strong> – achieving ambitious targets with pace and determination.</li><li style="font-size:inherit;"><strong style="font-weight:700;display:unset;">Value our people</strong> – working openly, honestly, and respectfully.</li><li style="font-size:inherit;"><strong style="font-weight:700;display:unset;">Accountability</strong> – owning outcomes and delivering on commitments.</li></ul><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><strong style="font-weight:700;">Who You’ll Work With</strong></p><p style="margin:0px;font-size:inherit;padding:5px 0px;">You’ll collaborate daily with:<br><strong style="font-weight:700;">Technology, QA, Data &amp; Insight, Commercial, Marketing, Design</strong>, and external agency and technology partners.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><strong style="font-weight:700;">Key Metrics You’ll Influence</strong></p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:inherit;"><strong style="font-weight:700;display:unset;">Conversion rate</strong></li><li style="font-size:inherit;"><strong style="font-weight:700;display:unset;">Attachment rate</strong></li><li style="font-size:inherit;"><strong style="font-weight:700;display:unset;">Average order value (AoV)</strong></li></ul></div><!-- Apply Button --><a href="https://careers.cfjobs.co.uk/members/?j=31111&amp;lang=en&amp;" class="btn btn-apply apply_bottom">Apply<i class="fas fa-chevron-right" aria-hidden="true"></i></a>