<h3>Company Description</h3><p><strong>24hrs per week with potential for more over peak trading and annual leave. However, this role has no guarantee of hours and is a 0-hour engagement</strong></p><p>FLANNELS is looking for an enthusiastic, fashion-obsessed and people-focused&nbsp;<strong>Junior Personal Shopper</strong>&nbsp;to join our in-store Personal Shopping team. This&nbsp;<strong>entry-level role</strong>&nbsp;is perfect for someone who lives and breathes fashion, has a great eye for trends and styling, and loves connecting with people.</p><p>As part of our growing Personal Shopping business, you’ll support the team in delivering exceptional, tailored shopping experiences to our clients. You’ll gain hands-on experience with product, client interaction, and luxury service — all while growing your own styling skills and understanding of New Luxury.</p><h3>Job Description</h3><ul><li>Assist Personal Shoppers in providing a best-in-class styling experience for in-store clients</li><li>Welcome and host clients, ensuring a luxury and personalised service from start to finish</li><li>Support in preparing fitting rooms, curating product selections, and maintaining a high-standard shopping environment</li><li>Build relationships with walk-in clients and help transition them into returning clients</li><li>Begin to grow and manage your own book of clients through excellent service and follow-up</li><li>Keep up-to-date with latest collections, product drops, and brand knowledge to confidently assist clients</li><li>Support the team in styling appointments, events, and seasonal client activations</li><li>Communicate client feedback and product insights to the wider team</li><li>Maintain client information using internal clienteling tools</li><li>Uphold FLANNELS' values and consistently represent the brand to the highest standard</li></ul><h3>Qualifications</h3><ul><li>A&nbsp;<strong>genuine passion for fashion, styling, and luxury brands</strong></li><li>Confidence in engaging with a wide range of clients, both new and returning</li><li>Strong interpersonal and communication skills — warm, professional, and approachable</li><li>A proactive attitude and willingness to learn from senior stylists and team members</li><li>Great eye for detail and an understanding of what makes excellent customer service</li><li>Knowledge of current fashion trends, designers, and collections</li><li>Previous retail or customer-facing experience</li><li>Organised, dependable, and comfortable in a fast-paced retail environment</li><li>Flexibility to work daytimes ,evenings and weekends and adapt to the store schedule</li></ul><h3>Additional Information</h3><p>At Flannels, we live by our core values:</p><ul><li><strong>Think Without Limits</strong>&nbsp;– Move fast, take bold action, and bring the team along with you.</li><li><strong>Own It and Back Yourself</strong>&nbsp;– Take responsibility for your role, master the basics, and drive results.</li><li><strong>Be Relevant</strong>&nbsp;– Stay connected to our people, our partners, and the planet.</li></ul><p>Due to high interest in these roles, we may close the vacancy early. To avoid missing out, we recommend submitting your application as soon as possible.</p>