<dt class="rm-fieldTitle">Description</dt><dd class="rm-fieldData"><h1 data-start="234" data-end="291" class=" axiom1-1 axiom-scraped-1"><span style="font-size: 8pt;"><strong data-start="236" data-end="291" data-olk-copy-source="MessageBody">Operations Manager | Beauty | West London | £55k+</strong></span></h1><p data-start="453" data-end="769"><span style="font-size: 8pt;">A high-growth luxury beauty brand is searching for a an <strong data-start="551" data-end="573">Operations Manager </strong>to elevate its end-to-end product journey. </span></p><p data-start="771" data-end="980"><span style="font-size: 8pt;">If you have deep experience in beauty, wellness, cosmetics or premium consumer goods-and you thrive in D2C-led, fast-scaling environments. this role places you at the centre of the brand's next stage of growth.</span></p><p data-start="771" data-end="980"><span style="font-size: 8pt;">Only applicants with experience in Beauty, Cosmetics or Skincare will be considered. </span></p><p data-start="771" data-end="980"><span style="font-size: 8pt;">Please note, applicants will need to be able to work on site 4 days per week and be able to commute to Hammersmith or the surrounding area. </span></p><hr data-start="982" data-end="985"><h2 data-start="987" data-end="1002"><span style="font-size: 8pt;"><strong data-start="990" data-end="1002">The Role</strong></span></h2><p data-start="1003" data-end="1186"><span style="font-size: 8pt;">You will lead the day-to-day rhythm of Operations &amp; Wholesale, ensuring every product reaches customers, partners and retailers with the precision and care expected of a luxury brand.</span></p><h3 data-start="1188" data-end="1205"><span style="font-size: 8pt;"><strong data-start="1192" data-end="1205">You will:</strong></span></h3><ul><li><span style="font-size: 8pt;">Lead and mentor an Operations team, setting high standards of execution.</span></li><li><span style="font-size: 8pt;">Oversee all wholesale order flow across UK, EU and US markets with a luxury-level attention to detail.</span></li><li><span style="font-size: 8pt;">Build strong, service-led partnerships with 3PL warehouses, pushing for continuous improvement.</span></li><li><span style="font-size: 8pt;">Collaborate closely with D2C, Ecommerce and Supply Chain teams to elevate accuracy, speed and customer experience.</span></li><li><span style="font-size: 8pt;">Support premium product launches, gifting initiatives, influencer campaigns and seasonal moments.</span></li><li><span style="font-size: 8pt;">Drive operational excellence across systems and processes, including EDI and ERP improvements.</span></li><li><span style="font-size: 8pt;">Analyse performance, build clear reporting and create visibility across the business.</span></li><li><span style="font-size: 8pt;">Act as the go-to problem solver for time-sensitive issues or escalations.</span></li></ul><hr data-start="1987" data-end="1990"><h2 data-start="1992" data-end="2010"><span style="font-size: 8pt;"><strong data-start="1995" data-end="2010">Who You Are</strong></span></h2><p data-start="2011" data-end="2092"><span style="font-size: 8pt;">An operations expert with a luxury mindset and a calm, composed leadership style.</span></p><h3 data-start="2094" data-end="2112"><span style="font-size: 8pt;"><strong data-start="2098" data-end="2112">You bring:</strong></span></h3><ul><li><span style="font-size: 8pt;">Experience operating within beauty, skincare, cosmetics, wellness or premium consumer brands.</span></li><li><span style="font-size: 8pt;">Strong wholesale operations knowledge, including compliance and export processes.</span></li><li><span style="font-size: 8pt;">A deep understanding of D2C operational dynamics.</span></li><li><span style="font-size: 8pt;">Strong team leadership and the ability to inspire high standards.</span></li><li><span style="font-size: 8pt;">Exceptional communication, planning and relationship-building skills.</span></li><li><span style="font-size: 8pt;">A hands-on, solutions-driven approach, with natural curiosity for improving systems and workflow.</span></li><li><span style="font-size: 8pt;">Experience with SAP / Business Central and EDI systems.</span></li></ul><hr data-start="2659" data-end="2662"><p><strong style="font-size: 8pt;" data-start="2667" data-end="2691">What's in It for You</strong></p><ul><li><span style="font-size: 8pt;">Influence how a luxury, high-growth brand scales globally.</span></li><li><span style="font-size: 8pt;">Work alongside creative, commercial and product-led teams shaping the brand's future.</span></li><li><span style="font-size: 8pt;">Make a visible impact through process improvement, operational uplift and cross-functional collaboration.</span></li><li><span style="font-size: 8pt;">Be part of a culture that values creativity, innovation and premium customer experience.</span></li></ul><p><span style="font-size: 8pt;">BH<span data-olk-copy-source="MessageBody">34973<br></span></span></p></dd>