Membership Coordinator

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YMCA Robin Hood Group

Membership Coordinator

Job description

<div data-v-0e62ab25="" class="flex xs12"><div data-v-0e62ab25=""><p id="isPasted" style="margin: 0px 0px 1em; padding: 0px;"><span style="font-size: 16px;">Do you love creating amazing experiences for children, young people and families?&nbsp;</span></p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><span style="font-size: 16px;">Are you organised, energetic and brilliant with people?&nbsp;</span></p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><span style="font-size: 16px;">If so, we’d love you to join our team!</span></p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><span style="font-size: 16px;"><strong>About the Role</strong></span></p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><span style="font-size: 16px;">As our <strong>Membership Coordinator</strong>, you’ll play a key part in bringing our children’s, youth and family programmes to life. You’ll be the friendly face families meet, the organiser behind the scenes, and the person who helps make every session and party run smoothly.</span></p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><span style="font-size: 16px;">You’ll support activities across <strong>Y‑Kids</strong>,<strong>&nbsp;</strong><strong>Youth Memberships</strong>,<strong>&nbsp;</strong><strong>Birthday Parties</strong>,<strong>&nbsp;</strong><strong>Nursery sport sessions</strong>, and even help young people transition into <strong>Camp Williams</strong>.</span></p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><span style="font-size: 16px;">It’s a busy, varied and rewarding role, perfect for someone who thrives in a people-focused environment.</span></p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><span style="font-size: 16px;"><strong>What You’ll Be Doing:</strong></span></p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><ul><li><span style="font-size: 16px;">Managing bookings, enquiries and family communications</span></li><li><span style="font-size: 16px;">Coordinating sessions, staff rotas and activity schedules</span></li><li><span style="font-size: 16px;">Supporting members with onboarding, renewals and show-rounds</span></li><li><span style="font-size: 16px;">Ensuring high‑quality, fun, age-appropriate activities</span></li><li><span style="font-size: 16px;">Leading the organisation of birthday parties and events</span></li><li><span style="font-size: 16px;">Supporting nursery activity sessions and lunchtime cover</span></li><li><span style="font-size: 16px;">Keeping accurate safeguarding and attendance records</span></li><li><span style="font-size: 16px;">Helping us improve, grow and strengthen family engagement</span></li></ul><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><span style="font-size: 16px;"><strong>What We’re Looking For</strong></span></p><ul><li style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; padding: 0px;"><span style="font-size: 16px;">Strong organisational and admin skills</span></li><li style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; padding: 0px;"><span style="font-size: 16px;">Experience coordinating activities, programmes, or events</span></li><li style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; padding: 0px;"><span style="font-size: 16px;">Excellent communication and rapport with families</span></li><li style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; padding: 0px;"><span style="font-size: 16px;">Confidence using booking systems and spreadsheets</span></li><li style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; padding: 0px;"><span style="font-size: 16px;">Ability to stay calm, positive and professional when things get busy</span></li><li style="margin-top: 0px; margin-right: 0px; margin-bottom: 1em; padding: 0px;"><span style="font-size: 16px;">Understanding of safeguarding and safe practice</span></li></ul><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><span style="font-size: 16px;">A background in youth work, childcare, or sports delivery is desirable!</span></p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><span style="font-size: 16px;">Please note, you must be over 18 to apply for this role. This post is subject to a satisfactory enhanced DBS check (paid for by YMCA) and registration with the DBS Update Service. We reserve the right to withdraw this role before the closing date should we be able to appoint to the role.&nbsp;</span></p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><span style="font-size: 16px;">INDHP</span></p></div></div>

YMCA Robin Hood Group

Membership Coordinator

Apply here

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