Lead Analyst - Retail (40010)

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Holland Barrett

Lead Analyst - Retail (40010)

Job description

<div class="earcuposdescription"><div class="earcuposdescriptiontitle">About Data at Holland &amp; Barrett</div><div class="earcuposdescriptionnote"><p data-start="349" data-end="550">At Holland &amp; Barrett, we're here to make health and wellness a way of life for everyone. As a Lead Analyst, you'll help shape how we use data to improve digital experiences for millions of customers.</p><p data-start="552" data-end="806">Joining our Omnichannel Analytics team, you'll lead insight across web, app and omnichannel journeys—helping teams make better decisions, faster. This is a role where your work directly improves how people discover, choose and engage with their wellness.</p><h3 data-section-id="txh2gy" data-start="110" data-end="150"><span role="text"><strong data-start="114" data-end="148">Location &amp; working arrangement</strong></span></h3><p data-start="151" data-end="326">London, UK – Full-time<br data-start="173" data-end="176">We offer hybrid working, with occasional presence at our London office (typically 2 days per week for collaboration and team connection).</p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Role</div><div class="earcuposdescriptionnote"><ul><li data-section-id="an9k6r" data-start="844" data-end="916">Lead analytics across key digital journeys, products and initiatives</li><li data-section-id="1jfooyl" data-start="917" data-end="1010">Partner with Product, UX, Marketing and Digital Trading teams to shape data-led decisions</li><li data-section-id="avz4ng" data-start="1011" data-end="1087">Analyse customer behaviour, conversion and engagement using advanced SQL</li><li data-section-id="z7qa5l" data-start="1088" data-end="1168">Build dashboards that bring clarity to performance, trends and opportunities</li><li data-section-id="v3j36n" data-start="1169" data-end="1236">Support experimentation, including A/B test design and analysis</li><li data-section-id="9ukxg" data-start="1237" data-end="1313">Lead deep-dive investigations to uncover insights and drive improvements</li><li data-section-id="1hswx45" data-start="1314" data-end="1386">Ensure consistency and quality in metrics, definitions and reporting</li><li data-section-id="1svzyca" data-start="1387" data-end="1480">Collaborate with BI, Data Engineering and analytics teams to deliver end-to-end solutions</li><li data-section-id="1j8cxjp" data-start="1481" data-end="1548">Mentor and support other analysts, helping grow team capability</li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Person</div><div class="earcuposdescriptionnote"><ul><li data-section-id="19s59yd" data-start="1583" data-end="1691">Strong experience in digital or product analytics, ideally within ecommerce or customer-facing platforms</li><li data-section-id="1sp96va" data-start="1692" data-end="1767">Advanced SQL skills and confidence working with large, complex datasets</li><li data-section-id="nn9q68" data-start="1768" data-end="1848">Deep understanding of digital metrics, customer journeys and experimentation</li><li data-section-id="1dl23ei" data-start="1849" data-end="1938">Ability to partner with senior stakeholders and translate business needs into insight</li><li data-section-id="1au1yur" data-start="1939" data-end="2019">Experience owning analysis from problem definition through to recommendation</li><li data-section-id="aqlgo8" data-start="2020" data-end="2104">Clear and confident communication, making data accessible to different audiences</li><li data-section-id="3efhes" data-start="2105" data-end="2187">A collaborative mindset, with experience working across cross-functional teams</li><li data-section-id="uxkhwx" data-start="2188" data-end="2252">Passion for developing others through coaching or mentorship</li><li data-section-id="ifapjv" data-start="2253" data-end="2314">A degree in a quantitative field or equivalent experience</li></ul><h3 data-section-id="eehvj5" data-start="3047" data-end="3071"><span role="text"><strong data-start="3051" data-end="3069">Call to action</strong></span></h3><p data-start="3072" data-end="3273">If you're excited by using data to shape meaningful digital experiences—and want to make a real impact at scale—we'd love to hear from you. Apply today and help us build better journeys for every body.</p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">Benefits</div><div class="earcuposdescriptionnote"><ul><li data-section-id="1kg6dp8" data-start="2340" data-end="2415">33 days holiday (including bank holidays), plus holiday purchase scheme</li><li data-section-id="133gb9e" data-start="2416" data-end="2460">Private medical insurance (single cover)</li><li data-section-id="176v4m5" data-start="2461" data-end="2525">24/7 Virtual GP access and annual at-home health testing kit</li><li data-section-id="8n58qy" data-start="2526" data-end="2590">Employee Assistance Programme and Mental Health First Aiders</li><li data-section-id="1uu4zar" data-start="2591" data-end="2642">Workplace pension with 5% employer contribution</li><li data-section-id="1qk1t4u" data-start="2643" data-end="2673">Life assurance (2x salary)</li><li data-section-id="eul305" data-start="2674" data-end="2748">Annual bonus (subject to company and individual performance) up to 10%</li><li data-section-id="1o6wriy" data-start="2749" data-end="2801">£50 colleague product allowance (after 6 months)</li><li data-section-id="15kwoyh" data-start="2802" data-end="2855">25% colleague discount, plus free delivery online</li><li data-section-id="10jfqcw" data-start="2856" data-end="2901">Access to cashback and retailer discounts</li><li data-section-id="1gdar7h" data-start="2902" data-end="2977">Free Wellhub membership with access to gyms, studios and wellbeing apps</li><li data-section-id="1e7e91m" data-start="2978" data-end="3040">Cycle to Work scheme</li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Company </div><div class="earcu_posdescriptionnote"><p data-start="3314" data-end="3584">For over 150 years, we've been trusted to support people on their wellness journeys. Today, we're one of Europe's leading health and wellness retailers, combining expert advice, high-quality products and digital innovation to help people live healthier, happier lives.</p><p data-start="3586" data-end="3701">We're on a mission to become the world's most trusted wellness partner—supporting over 100 million people globally.</p><h3 data-section-id="eifwlp" data-start="3708" data-end="3753"><span role="text"><strong data-start="3712" data-end="3751">Inclusion &amp; accessibility statement</strong></span></h3><p data-start="3754" data-end="3915">We're committed to creating a workplace where everyone feels they belong. We welcome applications from people of all backgrounds, experiences and perspectives.</p><p data-start="3917" data-end="4056" data-is-last-node="" data-is-only-node="">If you need any adjustments or support during the recruitment process, please let us know—we're here to help you show up as your best self.</p><p data-start="3917" data-end="4056" data-is-last-node="" data-is-only-node="">&nbsp;</p><p data-start="3917" data-end="4056" data-is-last-node="" data-is-only-node="">&nbsp;#LI-Hybrid<br>#LI-CM1</p></div></div>

Holland Barrett

Lead Analyst - Retail (40010)

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