IT PMO Lead

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Full Time

Watford, Hertfordshire

Competitive

May 22, 2026

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Job description

<div>Are you an experienced PMO Lead looking for that next challenge? Do you have experience of working in an IT function and come from Retail, FMCG or the Finance sector?  This role will give a driven and experienced individual the opportunity to lead and oversee the PMO to help ensure the successful delivery of the projects and programmes across the entire Technology function. Wickes are a forward-thinking and innovative business that are in their digital and Technology growth phase and this role will be an essential part of that transformation.  Wickes applies both waterfall and agile methodologies to deliver projects. Therefore experience working across both and the ability to understand how to track the value streams of delivery will be essential in this role. The role will need the ability to help Wickes develop a simple but effective way of monitoring and governing its technical changes programmes, catering to different needs without adding undue complexity. Experience in being able to establish processes to support delivery leads independent of methodology. What you’ll be doing:Establish and maintain PMO best practices, methodologies, and standards across the IT organization to ensure consistent programme delivery and governanceLead the tracking and monitoring of strategic programs across multiple product groups, ensuring alignment with organizational objectivesDevelop and maintain comprehensive programme reporting frameworks to effectively communicate key delivery metrics, risks, and status to stakeholdersProvide strategic guidance to senior management on project progress, budget utilization, resource estimates, team performance, and financial forecastsPartner with product managers to ensure programme objectives align with business strategy and desired outcomesConduct post-implementation reviews and benefits realization audits to measure programme success and capture learningsDesign and implement standardised processes for resource planning, risk management, and issue resolutionFacilitate strategic planning sessions and portfolio prioritization discussions with stakeholders What we’re looking for:You’ll be a confident, self-starter with strong knowledge and understanding of business IT needs, with the ability to establish and maintain a high level of customer trust and confidence. You’ll be able to work at pace, with a sense of urgency and be able to commit to high standards of ethics, regulatory compliance, customer service and business integrity.You’ll work in a small team and balance strategic change, running weekly governance mechanics and delving into detail for issue resolution.You’ll demonstrate sound judgement in the decision making process and have strong understanding of scope of contracts, including milestones and recognition of changes skills.Experience with Atlassian toolset (specifically Jira/Confluence) would be beneficial What's in it for you?We’re a team. And teams work best together when they know and respect one another. Listen and learn from one another. So we offer a hybrid working model. Giving you the support you need to do well at work, and the flexibility to make life work for you. We’ll also equip you with a benefits package that includes:A competitive package which includes an annual bonus and car allowance25 Days holiday plus bank holidaysEnhanced contributory Pension and Life AssuranceWe offer hybrid flexible working (3 days in Watford)Save-as-you-earn schemeColleague discount Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause, and fertility support. About Us: We are a multi-channel retailer operating in the home improvement market. With 40 years in industry, we now generate revenue in excess of £1.6Bn across 229 stores delivered by 8,000+ colleagues.We care for our people - and we look out for one another. Everyone has a voice. We’re ambitious, but we’re inclusive, supportive and down-to-earth with it. Anyone can build on their talent and expect our support to get on.Please contact us <a href="https://www.wickescareers.co.uk/reasonable-adjustments" style="text-decoration: none;">here</a> if you require any adjustments within the application process.  If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form</div><div> </div><div> </div>

Wickes