<dt class="rm-fieldTitle">Description</dt><dd class="rm-fieldData"><h2 data-olk-copy-source="MessageBody"><span style="font-size: 10pt;">General Manager</span></h2><p><span style="font-size: 8pt;">At Zachary Daniels, we are really excited to be working with one of the UK's fastest-growing hospitality brands. We're looking for a passionate and driven <strong>General Manager</strong> to lead a high-performing hospitality team in Liverpool. This is a hands-on leadership role where you'll take full ownership of the store, delivering exceptional customer experiences while developing and motivating your team.</span></p><p><span style="font-size: 8pt;">You'll lead from the front, maintain high operational standards, and ensure every shift runs smoothly in a fast-paced environment.</span></p><h2><span style="font-size: 8pt;">Benefits &amp; Perks</span></h2><ul><li><p><span style="font-size: 8pt;">Private health and dental insurance</span></p></li><li><p><span style="font-size: 8pt;">25 days annual leave (plus bank holidays)</span></p></li><li><p><span style="font-size: 8pt;">An additional paid day each year to pursue a personal passion</span></p></li><li><p><span style="font-size: 8pt;">Salary sacrifice scheme for Cycle to Work, bike subscriptions, pensions and medical</span></p></li><li><p><span style="font-size: 8pt;">Free coffee, matcha and other drinks while at work</span></p></li><li><p><span style="font-size: 8pt;">A positive, supportive culture with regular team events</span></p></li></ul><h2><span style="font-size: 8pt;">Key Responsibilities</span></h2><p><span style="font-size: 8pt;"><strong>Operational Leadership</strong></span><br><span style="font-size: 8pt;">Lead shifts, uphold service standards, support the team during busy periods, and ensure an excellent customer experience.</span></p><p><span style="font-size: 8pt;"><strong>Team Leadership</strong></span><br><span style="font-size: 8pt;">Recruit, train and develop team members, provide regular feedback, and build a positive and engaged team culture.</span></p><p><span style="font-size: 8pt;"><strong>Financial &amp; Commercial Management</strong></span><br><span style="font-size: 8pt;">Manage labour planning, inventory, ordering and stock control while identifying opportunities to drive sales and efficiency.</span></p><p><span style="font-size: 8pt;"><strong>Continuous Improvement</strong></span><br><span style="font-size: 8pt;">Implement new initiatives, monitor performance metrics, act on feedback, and identify ways to improve store performance.</span></p><hr><h2><span style="font-size: 8pt;">About You</span></h2><ul><li><p><span style="font-size: 8pt;">At least 2 years of experience leading operations in a hospitality or customer-focused environment</span></p></li><li><p><span style="font-size: 8pt;">Proven experience managing and developing teams</span></p></li><li><p><span style="font-size: 8pt;">Experience overseeing inventory and supply ordering</span></p></li><li><p><span style="font-size: 8pt;">Strong communication and interpersonal skills</span></p></li><li><p><span style="font-size: 8pt;">Hands-on leadership style with a proactive approach</span></p></li><li><p><span style="font-size: 8pt;">Excellent organisational skills and ability to work under pressure</span></p></li><li><p><span style="font-size: 8pt;">A genuine passion for hospitality and great customer experiences</span></p></li></ul><p><span style="font-size: 8pt;">BH35700</span></p></dd>