General Manager (John Lewis UK)

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Full time

London

Competitive

January 30, 2026

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Job description

Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion! At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 19.000 employees worldwide and shape your future at HUGO BOSS! HUGO BOSS is a platform of two brands with two lifestyle stories, BOSS and HUGO. BOSS: BOSS is for those who lead a self-determined life with style, passion, and purpose. The collections offer dynamic, modern designs to form a complete wardrobe for the inspirational BOSS of today. HUGO: The HUGO collection is created for the rule-breakers who go their own way, offering denim to activewear with individuality and attitude.  HUGO is a broad range of commercial and contemporary pieces, reflecting the authentic and unconventional HUGO style. BOSS is quality casual, chic and restrained elegance paired with a pinch of luxury.  We are looking for an experienced and dynamic General Manager to oversee the management of all HUGO BOSS concessions within John Lewis. The role will focus primarily on maintaining and developing strong relationships with store management teams to ensure our brand receives optimal focus and exposure. This role is essential for ensuring that our brand is consistently represented across all locations, adhering to merchandising guidelines, and meeting sales targets. What you can expect:<ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif">Develop and implement strategic plans to enhance sales across the region </li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif">Build and maintain strong relationships with department store management teams to ensure our brand is prioritised in terms of visibility and merchandising</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif">Perform routine inventory checks, oversee restocking processes, and manage product recalls</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif">Consistently uphold high standards of visual merchandising across all concession areas</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif">Monitor and ensure that brand guidelines are implemented consistently across all concession points</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif">Collaborate with store managers to optimise product placement, promotional activity, and stock levels to drive sales</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif">Conduct regular store visits to ensure concessions are well-maintained and visually appealing, in line with brand standards</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif">Provide feedback to department store teams on product performance and recommend improvements to drive footfall and sales</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif">Analyse sales performance across different locations, identifying trends and opportunities for growth</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif">Work closely with the marketing and merchandising teams to ensure that promotional campaigns are effectively executed at the concession level</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif">Develop and deliver training and support materials for store staff to ensure they understand our brand, products, and sales techniques</li></ul> Your profile:<ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif">Proven experience managing a high turnover retail environment</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif">Strong interpersonal and relationship management skills, with the ability to influence and negotiate with senior retail managers</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif">A keen eye for detail and a passion for ensuring brand consistency across multiple retail locations</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif">Ability to analyse sales data and use it to inform decision-making</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif">Strong communication and organisational skills</li><li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif">Flexibility to travel to different concession locations as needed</li></ul> Your benefits:<ul><li style="font-size:11.0pt;font-family:Arial, sans-serif">Competitive salary and attractive benefits </li><li style="font-size:11.0pt;font-family:Arial, sans-serif">Clothing and discount allowance</li><li style="font-size:11.0pt;font-family:Arial, sans-serif">25 days holiday per annum plus statutory bank and public holidays</li></ul>For full details click here: <a href="https://hugoboss.phenompro.com/global/en/benefits-uk">BENEFITS UK Headquarter | HUGO BOSS</a>  We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

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