Employee Relations Team Manager

Apply here

Not Specified

Head Office Lidl House, 14 Kingston Road, Surbiton, London

Competitive

April 24, 2026

Apply Now

Job description

<div class="oJobDescription-textContainer oJobDescriptionbottomPadding oJobDescriptionnoDescLeadIn"><div><div><div><h2>Summary</h2>

</div><div>£72,600 - £103,400 per annum | 35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re curious, collaborative, and ready to make a tangible impact on where we work. Just like you. In order to further enhance our HR operations, a new opportunity has been created within our dynamic and growing organisation to join our Head Office Employment Law team based at Head Office as a Team Manager – Employee Relations. This is a new, exciting and diverse role leading a newly created Employee Relations team that supports the hearing of colleague grievances and employee relations matters on a national level, and coordinating and supporting a team of regional Employee Relations Consultants, including Head Office. You’ll be responsible for leading the recruitment of the team, support cohesiveness of our national employee relations topics, and build a team of case managers. You’ll be a great communicator, leader and will apply a common-sense approach to day-to-day employee relations matters. You will support line manager and team coaching to ensure that people matters are managed in a fair, respectful, legal and effective manner. As a Team manager, you will work closely with the Head of Employment Law & HR Compliance to ensure the function is meeting and aligning with the strategic objectives of the company. </div></div><div><div><h2>What you'll do</h2>

</div><div>● Oversee a team of head office case managers ● Oversee a regional team that provides advisory guidance and coaching on Employment Law policy (e.g. performance improvement, disciplinaries, grievances, equal opportunities, long term absence management, restructures, immigration) to enable managers to deliver good people management practices and ensuring consistent and fair decisions and legally compliant processes ● Creating and delivering coaching on employee relations topics ● Interpret and analyse trends to influence progress and performance, key trends, patterns and areas of focus ● Ensuring compliance and logging of all cases through the Case Management Tool ● Conducting grievance & employee relations hearings and appeals as appropriate● Visiting regional teams to share best practice and supporting in the development of employee relations policy and toolkits </div></div><div><div><h2>What you'll need</h2>

</div><div><ul><li>Experience in leading and managing a team </li><li>Significant Employee Relations experience, advising to middle management and up to date labour law knowledge </li><li>Understanding of best practice and ACAS codes</li><li>The ability to collaborate and share best practice with a range of stakeholders using your strong influencing skills </li><li>Excellent stakeholder management and people skills </li><li>Exceptional written and verbal communication </li><li>Strong Google skills (desirable) and HR software proficiency </li><li>Experience within a retail or hospitality environment would be advantageous</li><li>A legal qualification/ CIPD Level 7 (with specialist EL/advanced EL optional units) is desirable </li></ul></div></div><div><div><h2>What you'll receive</h2>

</div><div>•   35 days holiday (pro rata)•   10% in-store discount•   Enhanced family leave•   Pension scheme•   Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment  Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.  *includes 10% non-contractual London Weighting allowance</div></div></div></div>

Lidl