<p style="background: white;"><span style="font-family: 'Rooster',sans-serif; color: black;">Howdens are looking for a new Lead to our EPOS Systems. This plays a pivotal role in enhancing and optimising the organisations EPOS and depot point‑of‑sale platforms predominantly K8 by Klipboard. This role is integral to the delivery of reliable, efficient, and scalable trading systems, ensuring EPOS solutions are robust, secure, and aligned with the organisations operational and strategic objectives.</span></p><p style="background: white;"><span style="font-family: 'Rooster',sans-serif; color: black;">This full‑time role (37.5 hours per week) is based in Howden, East ridings of Yorkshire, Northampton, or Croxley Park in Watford, with travel to other sites required on an ad hoc basis, including occasional overnight stays.</span></p><p style="background: white;"><span style="font-family: 'Rooster',sans-serif; color: black;">What you’ll be doing&nbsp; </span></p><ul><li><!-- [if !supportLists]--><!--[endif]--><span style="font-family: 'Rooster',sans-serif; color: black;">Lead, develop and support a team of EPOS systems specialists to deliver high-quality EPOS and point-of-sale support across the estate.</span></li><li><!-- [if !supportLists]--><!--[endif]--><span style="font-family: 'Rooster',sans-serif; color: black;">Analyse trading and depot requirements, designing robust EPOS solutions and integrations that support end-to-end point-of-sale operations.</span></li><li><!-- [if !supportLists]--><!--[endif]--><span style="font-family: 'Rooster',sans-serif; color: black;">Own the configuration and ongoing evolution of our EPOS and depot point-of-sale platforms (predominantly K8 by Klipboard), ensuring stability, security and scalability.</span></li><li><!-- [if !supportLists]--><!--[endif]--><span style="font-family: 'Rooster',sans-serif; color: black;">Drive continuous improvement by identifying opportunities to enhance, automate and optimise EPOS processes, incident resolution and system change delivery.</span></li><li><!-- [if !supportLists]--><!--[endif]--><span style="font-family: 'Rooster',sans-serif;">In addition to system ownership, the EPOS Systems Lead is responsible for building strong, effective relationships with operational stakeholders, depot users, and external technology partners to ensure EPOS platforms are well understood, well adopted, and consistently supported. </span></li><li><!-- [if !supportLists]--><!--[endif]--><span style="font-family: 'Rooster',sans-serif;">The role requires strong people leadership capability to guide, develop, and motivate a specialist EPOS systems team, while effectively managing competing priorities in a fast‑paced trading environment. </span></li></ul><p style="background: white;"><span style="font-family: 'Rooster',sans-serif; color: black;">What we need from you </span></p><ul><li><!-- [if !supportLists]--><!--[endif]--><span style="font-family: 'Rooster',sans-serif;">5–7 years’ hands-on experience supporting, configuring and enhancing enterprise EPOS systems in a live trading environment (ideally K8).</span></li><li><!-- [if !supportLists]--><!--[endif]--><span style="font-family: 'Rooster',sans-serif; color: black;">Proven people leadership experience, including guiding team performance, development and delivery in a fast-paced operational environment.</span></li><li><!-- [if !supportLists]--><!--[endif]--><span style="font-family: 'Rooster',sans-serif; color: black;">Strong understanding of end-to-end point-of-sale processes (transactions, payments, pricing) and integrating EPOS with ERP, finance, inventory and payment platforms.</span></li><li><!-- [if !supportLists]--><!--[endif]--><span style="font-family: 'Rooster',sans-serif; color: black;">Excellent problem-solving and stakeholder communication skills, with the ability to balance BAU stability and structured change.</span></li><li><!-- [if !supportLists]--><!--[endif]--><span style="font-family: 'Rooster',sans-serif; color: black;">Proven experience of leading, developing, and managing a technical systems team, including setting direction, managing performance, supporting development, and ensuring delivery in a fast‑paced operational environment.</span></li><li><!-- [if !supportLists]--><!--[endif]--><span style="font-family: 'Rooster',sans-serif; color: black;">Strong understanding of end‑to‑end trading and point‑of‑sale processes, including transaction flow, payments, pricing, and downstream system impacts.</span></li><li><!-- [if !supportLists]--><!--[endif]--><span style="font-family: 'Rooster',sans-serif; color: black;">Experience of integrating EPOS platforms with other enterprise systems, such as ERP (e.g. SAP), inventory, finance, and payment platforms and hardware.</span></li><li><!-- [if !supportLists]--><!--[endif]--><span style="font-family: 'Rooster',sans-serif; color: black;">Proven track record of supporting business‑critical trading operations, including peak trading periods, high‑volume transaction processing, and operational continuity.</span></li><li><!-- [if !supportLists]--><!--[endif]--><span style="font-family: 'Rooster',sans-serif; color: black;">Demonstrable experience delivering EPOS system change, enhancement, and ongoing support, balancing BAU stability with structured improvement.</span></li><li><!-- [if !supportLists]--><!--[endif]--><span style="font-family: 'Rooster',sans-serif;">Experience supporting end users and managing service requests and incidents through to resolution, including coordination across technical teams and third‑party vendors.</span></li></ul><p style="background: white;"><strong><span style="font-family: 'Rooster',sans-serif; color: #333333;">What we can offer you:</span></strong></p><ul type="disc"><li style="background: white;"><span style="font-family: 'Rooster',sans-serif; color: black;">Competitive salary and annual company bonus</span></li><li style="background: white;"><span style="font-family: 'Rooster',sans-serif; color: black;">Company car or car allowance</span></li><li style="background: white;"><span style="font-family: 'Rooster',sans-serif; color: black;">Private medical insurance</span></li><li style="background: white;"><span style="font-family: 'Rooster',sans-serif; color: black;">Excellent pension scheme (company contribution of up to 12%)</span></li><li style="background: white;"><span style="font-family: 'Rooster',sans-serif; color: black;">25 days holiday + bank holidays with the option to buy additional days</span></li><li style="background: white;"><span style="font-family: 'Rooster',sans-serif; color: black;">Free lunch at our onsite canteen (Howden site only)</span></li><li style="background: white;"><span style="font-family: 'Rooster',sans-serif; color: black;">Staff Discount</span></li><li style="background: white;"><span style="font-family: 'Rooster',sans-serif; color: black;">Employee Assistance Programme</span></li><li style="background: white;"><span style="font-family: 'Rooster',sans-serif; color: black;">Exceptional Reward and Recognition events</span></li></ul><p style="background: white;"><strong><span style="font-family: 'Rooster',sans-serif; color: #333333;">About Howdens:</span></strong></p><p style="text-align: justify; background: white;"><span style="font-family: 'Rooster',sans-serif; color: black;">Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware.&nbsp; We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals.&nbsp;&nbsp;Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda.&nbsp;</span></p><p style="text-align: justify; background: white;"><span style="font-family: 'Rooster',sans-serif; color: black;">As well as the opportunity to develop within a fast paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the&nbsp;Best Big Companies to Work For.</span></p><p style="text-align: justify; background: white;"><strong><span style="font-family: 'Rooster',sans-serif; color: #333333;">How to apply</span></strong></p><p style="text-align: justify; background: white;"><span style="font-family: 'Rooster',sans-serif; color: black;">We’re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we’re keen to hear from you.&nbsp; </span></p><p style="text-align: justify; background: white;"><span style="font-family: 'Rooster',sans-serif; color: black;">Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email&nbsp;</span><span style="color: black;"><a href="mailto:recruitmentteam@howdens.com" target="_blank" rel="noopener"><span style="font-family: 'Rooster',sans-serif;">recruitmentteam@howdens.com</span></a></span><span style="font-family: 'Rooster',sans-serif; color: black;"> </span><span style="font-family: 'Rooster',sans-serif; color: black;">with the job title and location, and we will be happy to help you</span></p><p style="background: white;"><strong><span style="font-family: 'Rooster',sans-serif; color: #333333;">#L1-HG1</span></strong></p>