<dt class="rm-fieldTitle">Description</dt><dd class="rm-fieldData"><p><strong><span style="font-size: 8pt;">E-commerce Trading Manager | Times Top 100 Fastest Growing Businesses | SW London</span></strong></p><p><span style="font-size: 8pt;">Zachary Daniels Recruitment are delighted to be supporting one of the UK's fastest growing wellness brands with the appointment of an E-commerce Trading Manager to bring into their rapidly expanding business.</span></p><p><span style="font-size: 8pt;">On a mission to redefine recovery for modern life. Our client creates recovery products backed by science that fit into real lives. Tools that help people live better, feel stronger and invest in their longevity.</span></p><p><span style="font-size: 8pt;">What started at a kitchen table five years ago has grown into one of the Sunday Times fastest growing private companies, backed by Google, elite athletes, and entrepreneurs, with a viral appearance on Dragons' Den last year.</span></p><p><span style="font-size: 8pt;">As their new E-commerce &amp; CRO Manager, you'll own the online growth engine-leading the trading calendar, driving continuous A/B testing and optimising the full customer journey.</span></p><p><strong><span style="font-size: 8pt;">Key areas of accountability in the role are as follows:</span></strong></p><p><strong><span style="font-size: 8pt;">Trading &amp; Commercial Performance</span></strong></p><p><span style="font-size: 8pt;">You will own the trading calendar, shaping how and when the business shows up commercially.</span><br><span style="font-size: 8pt;">From product launches to key moments, you'll ensure the site is always optimised to convert intent into revenue-balancing brand, urgency, and customer value.</span></p><p><strong><span style="font-size: 8pt;">CRO Strategy &amp; Growth Levers</span></strong></p><p><span style="font-size: 8pt;">You will define and own the CRO roadmap, with clear accountability for:</span></p><ul><li><span style="font-size: 8pt;">Conversion Rate (CVR)</span></li><li><span style="font-size: 8pt;">Average Order Value (AOV)</span></li><li><span style="font-size: 8pt;">Customer Lifetime Value (CLV)</span></li></ul><p><span style="font-size: 8pt;">You'll identify where growth exists across the funnel and prioritise the highest-leverage opportunities to unlock it.</span></p><p><strong><span style="font-size: 8pt;">Customer Journey &amp; Onsite Experience</span></strong></p><p><span style="font-size: 8pt;">You will continuously refine the onsite customer journey. Using behavioural data, you'll identify friction, drop-offs, and missed intent-then translate those insights into improvements across navigation, product storytelling, and checkout.</span></p><p><span style="font-size: 8pt;">The goal: an experience that feels effortless, aligns with how your customers want to shop and supports their wellness journeys.</span></p><p><strong><span style="font-size: 8pt;">Experimentation &amp; Learning Velocity</span></strong></p><p><span style="font-size: 8pt;">You will build and lead a culture of rigorous experimentation.</span></p><p><span style="font-size: 8pt;">From hypothesis to execution to insight, you'll run A/B and multivariate tests that meaningfully improve performance-and ensure every result compounds into future gains.</span></p><p><span style="font-size: 8pt;">You will have experience working within Shopify Plus and Replo.</span></p><p><strong><span style="font-size: 8pt;">What we're looking for</span></strong></p><ul><li><span style="font-size: 8pt;">You've personally driven measurable lifts in CVR / AOV / revenue</span></li><li><span style="font-size: 8pt;">You've owned and delivered an annual trading calendar </span></li><li><span style="font-size: 8pt;">Core experience in Replo and Shopify Plus</span></li><li><span style="font-size: 8pt;">You've built a testing roadmap and have a commercial mindset</span></li><li><span style="font-size: 8pt;">You will have tangible success to evidence across CRM, Performance Marketing and brand</span></li><li><span style="font-size: 8pt;">You are motivated enough to join a brand still at its scrappy stages and help them evolve to the next level</span></li></ul><p><span style="font-size: 8pt;">BH35785</span></p></dd>