<h3 class="theme-panel-header text-2xl pb-6 theme-vacancy-section-title">About the role</h3><p>As a Customer Data Analyst, you’ll turn data into meaningful insight that drives real business impact. Sitting at the heart of our Customer, Ecommerce and Marketing functions, you’ll use data to shape smarter decisions, stronger campaigns and better customer outcomes.</p><p>You’ll take ownership of projects end-to-end, working with semi-structured data to uncover trends, answer key business questions and influence strategy.</p><p><strong>What you’ll be doing:</strong></p><ul><li>Owning and delivering analysis that goes beyond reporting to provide clear, actionable “so what” insights</li><li>Writing efficient, scalable SQL to unlock value from complex datasets</li><li>Applying structured analytical thinking to solve problems with minimal direction</li><li>Designing and building intuitive Power BI dashboards that bring data to life for stakeholders</li><li>Using testing and measurement techniques to evaluate performance and optimise campaigns</li><li>Ensuring data accuracy by understanding and managing data lineage end-to-end</li><li>Identifying data challenges and proactively improving data quality and reliability</li><li>Creating clear, accessible documentation so work can be easily reused and scaled</li><li>Partnering with Ecommerce and Marketing stakeholders to support decision making and performance</li></ul><div class="absolute bottom-2 right-2"><button onclick="scrollToTop()" class="theme-primary p-2 rounded-lg flex"> <i translate="no" class="material-symbols-outlined"> arrow_upward </i> </button></div>