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class="external-definition-list hide-at-sm-block" id="external-jobs-show-meta-mobile"><dt class="pinpoint-job-sidebar--department">Department</dt><dd class="pinpoint-job-sidebar--department">Customer Care</dd><dt class="pinpoint-job-sidebar--employmenttype">Employment Type</dt><dd class="pinpoint-job-sidebar--employmenttype">Permanent - Full Time</dd><dt class="pinpoint-job-sidebar--location">Location</dt><dd class="pinpoint-job-sidebar--location">Office, Avonmouth/Filton</dd><dt class="pinpoint-job-sidebar--workplace-type">Workplace type</dt><dd class="pinpoint-job-sidebar--workplace-type">Hybrid</dd></dl><h2 class="external-panelheading" id="responsibilities-heading">What Will You Do?</h2><div class="external-paneltrix-content external-paneltrix-content--colored" id="responsibilities-body"><div id="External::Careerspage::Renderrichtrixcontent-react-component-9b81a7b9-f4af-49c1-b8ab-0561f06c20b8"><div><div><!--block--><strong>Customer Care:</strong></div><ul><li><!--block-->Answer all 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class="external-panelheading" id="skills-heading">What we are looking for:</h2><div class="external-paneltrix-content external-paneltrix-content--colored" id="skills-body"><div id="External::Careerspage::Renderrichtrixcontent-react-component-dc5957b8-d315-4866-8f02-dd841ae82c62"><div><ul><li><!--block-->Fluent in French; written and verbal.&nbsp;</li><li><!--block-->GCSEs in Maths and English grades A-C or equivalent &nbsp;</li><li><!--block-->Contact/call centre experience preferred&nbsp;</li><li><!--block-->Fluent in English language, additional languages are a bonus</li><li><!--block-->Good customer service skills in a similar role an advantage&nbsp;</li><li><!--block-->Retail/Sales experience an advantage&nbsp;</li><li><!--block-->Good administrational skills&nbsp;</li><li><!--block-->General computer literacy and knowledge of office equipment&nbsp;</li><li><!--block-->Good numerical skills&nbsp;</li></ul></div></div><script type="application/json" 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class="external-panelheading" id="benefits-heading">What we offer you!</h2><div class="external-paneltrix-content external-paneltrix-content--colored" id="benefits-body"><div id="External::Careerspage::Renderrichtrixcontent-react-component-091bad8e-94f7-46e5-8746-c6dac1862f0c"><div><ul><li><!--block-->Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)</li><li><!--block-->Excellent well-being policies including enhanced Maternity &amp; Paternity policies, Income Protection, Life Assurance and more</li><li><!--block-->Generous Holiday Allowance, increasing with length of service</li><li><!--block-->Company Pension Scheme</li><li><!--block-->Bonus Scheme</li><li><!--block-->Healthcare Cash Plan (with Dental)</li><li><!--block-->Private Medical Insurance</li><li><!--block-->Employee Assistance Programme for all Associates and their families</li><li><!--block-->Cycle to 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class="external-panelheading" id="about-heading">About ELEMIS</h2><div class="external-paneltrix-content external-panel_trix-content--colored" id="about-body"><div>ELEMIS is the most exciting and innovative British brand in the spa and skincare industry. Rapidly expanding globally, the brand is available in over 45 countries and is continually introducing new and revolutionary products to the market.&nbsp;<br><br>A brand with true integrity, passion and commitment, ELEMIS is award-winning, results-driven and visionary – just like our people.<br><br>Sustainability is at the heart of ELEMIS' responsibilities. As a brand and as people, we ensure all duties and actions contribute to the short and long-term sustainability goals set-forth by the ELEMIS - Climate, Biodiversity &amp; People Pillars.<br><br></div><div>We are committed to Elemis’ sustainability pledge when ordering testers and professional grade products and when planning and executing promotional activities, reducing waste wherever possible.&nbsp;</div></div><div class="frow frow--centered-column mar-t-8 mar-t-md-14" id="external-jobs-show-apply-now"><a class="external-button external-button--theme-highlight theme-highlight-background-color-ie-override theme-highlight-border-color-ie-override" href="/en/postings/90d2d506-ab1b-44f9-b6d3-b533bf59be16/applications/new">Apply Now</a></div>