<dt class="rm-fieldTitle">Description</dt><dd class="rm-fieldData"><div><span style="font-size: 10pt;"><strong><span data-olk-copy-source="MessageBody">Customer Advisor (Contact Centre)</span></strong></span></div><div> </div><div><span style="font-size: 8pt;">Maidenhead</span></div><div><p data-start="292" data-end="346"><span style="font-size: 8pt;">Hybrid - 4 Days in the office </span></p><p data-start="292" data-end="346"><span style="font-size: 8pt;">Up to £35,000 + bonus (OTE £55,000)</span></p><p data-start="348" data-end="512"><span style="font-size: 8pt;">We're looking for a driven, personable <strong>Customer Advisor </strong>who's passionate about delivering exceptional, customer-first service while achieving commercial results.</span></p><p data-start="514" data-end="783"><span style="font-size: 8pt;">This is a rewarding opportunity for a commercially minded individual who thrives in a sales environment <strong data-start="618" data-end="625">and </strong>genuinely enjoys supporting customers through challenging situations. You'll work towards ambitious targets, but never at the expense of outstanding service.</span></p><p data-start="785" data-end="914"><span style="font-size: 8pt;">If you have strong people skills, commercial awareness, and the initiative to make a real difference, we'd love to hear from you.</span></p><hr data-start="916" data-end="919"><h3 data-start="921" data-end="946"><span style="font-size: 8pt;">What you'll be doing:</span></h3><ul data-start="947" data-end="1546"><li data-start="947" data-end="1024"><p data-start="949" data-end="1024"><span style="font-size: 8pt;">Guiding customers clearly and confidently through policies and procedures</span></p></li><li data-start="1025" data-end="1136"><p data-start="1027" data-end="1136"><span style="font-size: 8pt;">Building strong rapport and trust, helping customers navigate difficult circumstances with care and empathy</span></p></li><li data-start="1137" data-end="1245"><p data-start="1139" data-end="1245"><span style="font-size: 8pt;">Working closely with internal teams to deliver tailored solutions and ensure excellent customer outcomes</span></p></li><li data-start="1246" data-end="1323"><p data-start="1248" data-end="1323"><span style="font-size: 8pt;">Driving performance by working cross-functionally to meet and exceed KPIs</span></p></li><li data-start="1324" data-end="1408"><p data-start="1326" data-end="1408"><span style="font-size: 8pt;">Ensuring all compliance requirements and internal standards are consistently met</span></p></li><li data-start="1409" data-end="1463"><p data-start="1411" data-end="1463"><span style="font-size: 8pt;">Promoting ethical, customer-first sales behaviours</span></p></li><li data-start="1464" data-end="1546"><p data-start="1466" data-end="1546"><span style="font-size: 8pt;">Leading by example, motivating and energising colleagues to deliver excellence</span></p></li></ul><hr data-start="1548" data-end="1551"><h3 data-start="1553" data-end="1567"><span style="font-size: 8pt;">About you:</span></h3><ul data-start="1568" data-end="1919"><li data-start="1568" data-end="1619"><p data-start="1570" data-end="1619"><span style="font-size: 8pt;">Proven experience in a sales-driven environment</span></p></li><li data-start="1620" data-end="1674"><p data-start="1622" data-end="1674"><span style="font-size: 8pt;">Self-motivated and confident working independently</span></p></li><li data-start="1675" data-end="1746"><p data-start="1677" data-end="1746"><span style="font-size: 8pt;">Strong communication, influencing, and relationship-building skills</span></p></li><li data-start="1747" data-end="1805"><p data-start="1749" data-end="1805"><span style="font-size: 8pt;">Comfortable working within a compliance-driven setting</span></p></li><li data-start="1806" data-end="1864"><p data-start="1808" data-end="1864"><span style="font-size: 8pt;">Adaptable, resilient, and confident in times of change</span></p></li><li data-start="1865" data-end="1919"><p data-start="1867" data-end="1919"><span style="font-size: 8pt;">Experience coaching or supporting others is a plus</span></p></li></ul><hr data-start="1921" data-end="1924"><h3 data-start="1926" data-end="1951"><span style="font-size: 8pt;">What's in it for you:</span></h3><ul data-start="1952" data-end="2148"><li data-start="1952" data-end="1979"><p data-start="1954" data-end="1979"><span style="font-size: 8pt;">Competitive base salary</span></p></li><li data-start="1980" data-end="2032"><p data-start="1982" data-end="2032"><span style="font-size: 8pt;">Generous performance-related bonus (OTE £55,000)</span></p></li><li data-start="2033" data-end="2051"><p data-start="2035" data-end="2051"><span style="font-size: 8pt;">Life assurance</span></p></li><li data-start="2052" data-end="2070"><p data-start="2054" data-end="2070"><span style="font-size: 8pt;">Hybrid working</span></p></li><li data-start="2071" data-end="2100"><p data-start="2073" data-end="2100"><span style="font-size: 8pt;">Fantastic company culture</span></p></li><li data-start="2101" data-end="2148"><p data-start="2103" data-end="2148"><span style="font-size: 8pt;">A wide range of additional company benefits</span></p></li></ul><hr data-start="2150" data-end="2153"><p data-start="2155" data-end="2397"><span style="font-size: 8pt;">This is a fantastic opportunity for a motivated <strong>Customer Advisor </strong>to make a genuine positive impact in a high-performing team. The role is ideal for candidates with experience in <strong data-start="2336" data-end="2396">sales, telecoms, insurance, or retail financial services</strong>.</span></p><p data-start="2399" data-end="2516"><span style="font-size: 8pt;">If you're ready for your next challenge and want a role where customers truly come first, we'd love to hear from you.</span></p><p data-start="2399" data-end="2516"><span style="font-size: 8pt;">BH35375</span></p></div></dd>