<div style="font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; line-height: 23.4px; font-family: &quot;Open Sans&quot;, sans-serif; font-size: 15px; text-align: justify;"><div style="line-height: 23.4px; font-size: 15px;"><div style="line-height: 23.4px; font-size: 15px;">Webbs is an award-winning garden centre retailer with four stores and a growing ecommerce business. Our stores are premium garden centres with exceptional indoor and outdoor horticulture departments, a range of quality gifts, homeware, furniture and clothing. Our high-quality restaurants offer freshly prepared, seasonally changing menus.<br>&nbsp;<br>We're an independent family business with a great team of people. At Webbs our values are Team, Trust, Environment, Family and Personality. We have an excellent workplace culture with a focus on fun and wellbeing whilst we work hard to get the job done together. We’re proud to have won national awards including Best UK Workplace 2023, Best UK Workplace for Women 2023 and Excellence in Wellbeing awards 2023.<br>&nbsp;<br>We have a fantastic opportunity for an experienced Assistant Store Manager to join our West Hagley store.<br>&nbsp;<br>Reporting to the Site Operations Manager you’ll ensure the smooth day to day running of the West Hagley store, including duty manager responsibilities.<br>&nbsp;<br>This is a varied and challenging role with wide-ranging duties including but not limited to:<ul><li>Lead and manage direct reports and the teams, ensuring that they exercise their responsibilities in full.</li><li>Interviews for new candidates, liaise with HR regarding recruitment and new starters, staff reviews and development.</li><li>Ensure all store processes and procedures are followed and deliver follow up training if required.</li><li>Assist with achieving strong sales, service and profit margin targets and effectively running the store in the Store Manager’s absence.</li><li>Promote high level of retail standards, ensuring signage is accurate and seasonal displays are turned round in a timely manner.</li><li>Support the team operationally with stock management, customer service.</li><li>Ensuring the store is on brand, well-stocked with inspirational, shoppable displays and accurate point of sale. With particular focus on the giftware, leisure and seasonal departments.</li><li>Administering systems accurately, including our time and attendance and EPOS systems.</li><li>Responding to escalated customer complaints by email, letter and telephone.</li></ul>&nbsp;<br>To be successful in this role you will need to demonstrate a strong track record of achieving sales and effectively managing people in a retail setting. A high street background would be a distinct advantage.<br>&nbsp;<br>This is a full time and permanent position, working on average 39.5 hours per week on a 2 week rota. This involves working 4 weekdays plus every alternate weekend (you would work 4 days one week and have one weekday plus the weekend off, then you work 6 days the following week, including both weekend days).<br>&nbsp;<br>Person specification<ul><li>Strong experience of effectively leading, managing and motivating a team and individuals.</li><li>A passion for spotting, driving talent and creating a successful team culture.</li><li>Strong coaching skills. Must be able to give feedback to ensure common ways of working.</li><li>Experience of large format store management with high turnover, ideally at a high-quality positioned retailer.</li><li>IT literate in office and working knowledge of EPOS systems. Tech savvy is a major plus.</li><li>The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things.</li><li>Ability to resolve challenges and build trust between the full store team.</li><li>Set clear objectives that link directly to each department, which are aligned with Webbs overall business objectives and brand values.</li><li>Have the power to create a culture that fosters and values collaboration.</li><li>Broad thinking and willingness to accept opinions, beliefs or behaviours that are different from your own.</li><li>Understands the dynamics of working for a fast-paced family-owned business that has a heritage brand, in a modern age, and strong community ties.</li></ul>&nbsp;<br>Remuneration:<ul><li>Salary is up to £28,000.00 to £30,000.00 depending on experience.</li><li>Standard working week 39.5 hours.&nbsp; Flexible working options.&nbsp; Alternate weekend working.</li><li>25% colleague discount on most categories from plants, gardening, furniture, clothing and food. 50% colleague discount in our restaurants.</li><li>Holiday entitlement 28 days inclusive of bank holidays.&nbsp; Increases with length of service.</li><li>Pension and healthcare schemes</li></ul>&nbsp;<br>Our reward package includes a generous benefits package including colleague discounts, life insurance, pension scheme, private health insurance (after successful completion of 6 month probation) and free parking.<br>&nbsp;<br><a name="Hlk125701777">If you'd like to join our fun, friendly Webbs team then please click apply now or send your CV to </a><a href="mailto:jobs@webbs.co.uk">jobs@webbs.co.uk</a><br>&nbsp;<br><a class="button" title="This opens up in a new window" href="https://webbsdirect.co.uk/images/pdf/Webbs-Application-Form-2020.pdf">Apply Now</a><br>&nbsp;<br>Job Types: Full-time, Permanent<br>&nbsp;<br>Salary: £28,000.00 to £30,000.00 depending on experience.<br>&nbsp;</div></div></div><div class="mt2 f-14 f-color1 ptb0-5 f-brand-persist-links bd-color5 bd-toponly f-italic">By <a class="decor-persist f-bold" href="https://www.webbsdirect.co.uk/jobs/?author=1">Webbs </a></div><div class="mb f-14 f-color1 ptb f-brand-persist-links"><span class="f-bold mr0-5"></span> <span class="mlr0-5 inline-block f-bold">|</span><a class="decor-persist axiom1-0 axiom-scraped-1" href="https://www.webbsdirect.co.uk/jobs/?tags=west+hagley">West Hagley</a></div><div class="mtb"><div class="addthissharing_toolbox inline-block"></div></div>