<div>The excitement is electric in Saffron Walden! We are launching a brand-new store and we have an experienced Store Manager who is building a top-tier team. To provide the right onboarding and training we are recruiting now and need two ambitious<strong> Assistant Managers</strong> to be part of this incredible launch.&nbsp;</div><div><br></div><div>Our Assistant Managers are at the heart of our stores. This is a fast-paced, hands-on role where no two days are the same. You’ll lead from the front, support your team, and keep everything running smoothly. All while delivering a brilliant experience for our customers.</div><div><br></div><div>If you’re looking for a role where you can grow, take ownership and develop towards becoming a Store Manager, this could be the opportunity for you.</div><div><br></div><div><strong>With plans to expand from 230 to 300 stores by 2030, we’re investing in our future, creating more opportunities for our colleagues to progress.</strong></div><div><br></div><div><strong>The role</strong></div><div><br></div><div>As a Store Assistant Manager, you’re the go-to person on shift. One moment you might be helping a customer design their dream kitchen or bathroom, the next you’re supporting a delivery, or solving a customer issue. It’s a role that keeps you moving, thinking and leading all day.</div><div><br></div><div>You’ll play a key part across all areas of the store, including:</div><div><ul><li>Leading the store in the Store Manager’s absence</li><li>Driving performance through sales and strong service</li><li>Inspiring and supporting colleagues to deliver great customer service</li><li>Keeping the store safe, legal and operationally strong</li><li>Managing day-to-day operations</li></ul></div><div><br></div><div>At Wickes, we operate across four key areas of the store:</div><div><ul><li>Helping customers find what they need (self-serve)</li><li>Supporting larger home projects from design to installation (showroom)</li><li>Delivering great service through our sales teams (assisted selling)</li><li>Making sure orders are fulfilled smoothly (order fulfilment)</li><li>It’s a varied, hands-on role where you’ll build real leadership experience and learn every part of our business.</li></ul></div><div><br></div><div><strong>About you</strong></div><div>You’ll thrive in this role if you enjoy variety and a fast-paced environment. This is a role for someone who’s comfortable taking ownership. We’re looking for someone who:</div><div><ul><li>Has experience in a customer-facing environment</li><li>Can lead and motivate a team, even during busy or challenging days</li><li>Is organised, adaptable and solutions-focused</li><li>Brings strong communication and people skills</li><li>Takes pride in delivering a great customer experience</li><li>Experience in retail, trade, or a similar environment is essential. But it’s only as important as your behaviour and mindset.&nbsp;</li></ul></div><div><br></div><div><strong>What you’ll bring</strong></div><div>A hands-on approach and willingness to get stuck in across all areas of the store</div><div>Problem-solving skills and resilience in a fast-moving environment</div><div>The ability to balance customer needs, team support and operational priorities</div><div>Confidence using systems and technology in day-to-day tasks</div><div>A full UK driving licence and flexibility to support nearby stores when needed</div><div><br></div><div><strong>What we offer</strong></div><div><ul><li>We’ll support you to grow and develop your leadership skills, with real opportunities to progress.</li><li>Up to 7.5% annual bonus + up to £300 per month gainshare bonus</li><li>6% pension contribution matched</li><li>Up to 35 days’ holiday including bank holidays</li><li>20% colleague discount</li><li>Save-as-you-earn scheme</li><li>Life assurance</li><li>Access to Digital GP and wellbeing support</li><li>Discounts and cashback across a wide range of retailers</li></ul></div><div>And you’ll be part of a supportive, down-to-earth culture where people genuinely look out for each other.</div><div><br></div><div><strong>A few things to know</strong></div><div><ul><li>This is a physically active, hands-on role.</li><li>You may occasionally support nearby stores, so some flexibility and travel is needed.</li><li>Flexible working can be discussed as part of your application.</li></ul></div><div><strong>What to do next</strong></div><div><br></div><div>If you’re ready to take the next step in your retail career, build leadership experience and be part of a team that makes a real difference to customers’ homes, we'd love to hear from you.</div><div>Apply today.</div><div><br></div><div>If you need any reasonable adjustments during the application process, please let us know here. This form is only for adjustment. General enquiries or direct CV submissions won't be accepted</div><div><br></div>