<div><div>Our Store Assistant Managers are at the heart of our stores. This is a fast-paced, hands-on role where no two days are the same. You’ll lead from the front, support your team, and keep everything running smoothly. All while delivering a brilliant experience for our customers.<br><br></div><div>If you’re looking for a role where you can grow, take ownership and develop towards becoming a Store Manager, this could be the opportunity for you.<br><br></div><div><strong>With plans to expand from 230 to 300 stores by 2030, we’re investing in our future, creating more opportunities for our colleagues to progress.<br><br></strong></div><div><strong>The role<br><br></strong></div><div>As a Store Assistant Manager, you’re the go-to person on shift. One moment you might be helping a customer design their dream kitchen or bathroom, the next you’re supporting a delivery, or solving a customer issue. It’s a role that keeps you moving, thinking and leading all day.<br><br></div><div>You’ll play a key part across all areas of the store, including:</div><div><ul><li><strong>Leading the store</strong>&nbsp;in the Store Manager’s absence</li><li><strong>Driving performance</strong>&nbsp;through sales and strong service</li><li><strong>Inspiring and supporting colleagues</strong>&nbsp;to deliver great customer service</li><li><strong>Keeping the store safe, legal and operationally strong</strong></li><li><strong>Managing day-to-day operations</strong></li></ul></div><div>At Wickes, we operate across four key areas of the store:<br><br></div><div><ul><li>Helping customers find what they need&nbsp;<strong>(self-serve)</strong></li><li>Supporting larger home projects from design to installation<strong>&nbsp;(showroom)</strong></li><li>Delivering great service through our sales teams&nbsp;<strong>(assisted selling)</strong></li><li>Making sure orders are fulfilled smoothly&nbsp;<strong>(order fulfilment)</strong></li></ul></div><div>It’s a varied, hands-on role where you’ll build real leadership experience and learn every part of our business.<br><br></div><div><strong>About you</strong></div><div><ul><li>You’ll thrive in this role if you enjoy variety and a fast-paced environment. This is a role for someone who’s comfortable taking ownership. We’re looking for someone who:</li><li>Has experience in a customer-facing environment</li><li>Can lead and motivate a team, even during busy or challenging days</li><li>Is organised, adaptable and solutions-focused</li><li>Brings strong communication and people skills</li><li>Takes pride in delivering a great customer experience</li></ul></div><div>Experience in retail, trade, or a similar environment is essential. But it’s only as important as your behaviour and mindset.&nbsp;<br><br></div><div><strong>What you’ll bring</strong></div><div><ul><li>A hands-on approach and willingness to get stuck in across all areas of the store</li><li>Problem-solving skills and resilience in a fast-moving environment</li><li>The ability to balance customer needs, team support and operational priorities</li><li>Confidence using systems and technology in day-to-day tasks</li><li>A full UK driving licence and flexibility to support nearby stores when needed</li></ul></div><div><strong>What we offer<br><br></strong></div><div><ul><li>We’ll support you to grow and develop your leadership skills, with real opportunities to progress.</li><li>Up to 7.5% annual bonus + up to £300 per month gainshare bonus</li><li>6% pension contribution matched</li><li>Up to 35 days’ holiday including bank holidays</li><li>20% colleague discount</li><li>Save-as-you-earn scheme</li><li>Life assurance</li><li>Access to Digital GP and wellbeing support</li><li>Discounts and cashback across a wide range of retailers</li></ul></div><div>And you’ll be part of a supportive, down-to-earth culture where people genuinely look out for each other.<br><br></div><div><strong>A few things to know</strong></div><div><ul><li>This is a physically active, hands-on role.</li><li>You may occasionally support nearby stores, so some flexibility and travel is needed.</li><li>Flexible working can be discussed as part of your application.</li></ul></div><div><strong>What to do next<br><br></strong></div><div>If you’re ready to take the next step in your retail career, build leadership experience and be part of a team that makes a real difference to customers’ homes, we'd love to hear from you.</div><div>Apply today.<br><br></div><div><em>If you need any reasonable adjustments during the application process, please let us know&nbsp;<a href="https://www.wickescareers.co.uk/reasonable-adjustments" target="_blank" rel="noreferrer noopener">here</a>. This form is only for adjustment. General enquiries or direct CV submissions won't be accepted</em></div></div>