Job description
<!-- Introduction --><div class="feature-text"><h2> Your new role</h2><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">This is a hybrid role based at our Golborne head office, with 2-3 days a week onsite.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Fixed term role - 12 months </p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">We are looking for a committed professional to provide proactive and efficient administrative support to the Shared Services team, providing transactional and administrative support to the business across all key end to end People processes covering all elements of the employee life cycle. Responsible for dealing with employee queries quickly and effectively</p></div><!-- Responsibilities --><div><h3>What you'll be doing</h3><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">In this role, you’ll:</p><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Acting as the first point of contact for all people queries and requests for administrative action or transactional activity across the business.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Support the processing of key work activities, including, job offers, internal transfers and leavers, references and DBS checks, letters, reports, photocopying, scanning and filing</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"> Keeping employee records up to date and processing subject access requests administration of occupational health referrals</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"> HR system records</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Administration of reward and benefit processes</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Co-ordinating the People Services email inboxes</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Supporting line managers with note taking in investigation, discipline, grievance and appeal hearings to ensure they are conducted in line with policy and legislation and attended to in a timely manner.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"> Supporting the People Support Team with key people projects and initiatives as required.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"> Ensuring compliance with HR policies and procedures, including Data Privacy.</li></ul></div><!-- Ideal Candidate --><div><h3>The role is for you if...</h3><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">We’re looking for experience in:</p><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"> Ability to analyse and evaluate data/information and use this to suggest improvements. </li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"> Excellent planning and organisation skills with the ability to manage conflicting priorities.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"> Ability to work independently and use own initiative. </li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"> Strong verbal & written communication.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"> Ability to build relationships with a variety of stakeholders. </li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"> Demonstrate flexibility and adaptability to be successful in a changing environment.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"> Highly accurate and have attention to detail.</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"> Ability to adhere to confidentiality and data protection principles at all times</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;"> Strong interpersonal skills, particularly sensitivity and empathy. </li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Ability to work under pressure and have good time management skills. </li></ul><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><br style="margin:0px;padding:0px;"></p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><strong style="margin:0px;padding:0px;font-weight:700;">Experience / Qualifications</strong></p><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Work experience as an administrator or relevant role preferred, but not essential </li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Experience with HR software preferred, but not essential </li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Computer literacy (Google Workplace in particular) </li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Basic understanding of HR policies and processes</li></ul></div><!-- Package Description --><div><h3>About DFS</h3><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">We’re home to DFS, Sofology, and The Sofa Delivery Company - three distinctive brands with a shared mission to bring great design and comfort into every home, affordably, responsibly, and sustainably.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">At DFS Group, everyone plays a part. Whether you’re supporting our brands or serving our customers, you’re helping shape the future of furniture retail. Each brand has its own identity and creative direction, but we’re united by a culture that puts people and purpose at the heart of everything we do.</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><br style="margin:0px;padding:0px;"></p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Everyone Welcome</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">Across our Group, we're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. </p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;">We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you</p><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><br style="margin:0px;padding:0px;"></p></div><!-- About the Company --><div><h3>DFS Benefits</h3><ul style="margin:10px 0px 15px 20px;padding:0px 0px 0px 20px;"><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Potential Annual Bonus Scheme: Contribute to our success and get rewarded for it</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Growth and Training: Learn new skills and develop your career with us</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Leave: Enjoy a great holiday allowance, with the option to buy 5 extra days. Take advantage of our enhanced leave for Maternity, Paternity, Shared Parental, and Adoption, plus a paid volunteering day each year</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Discounts: Get 30% off DFS and Sofology products for yourself, plus discounts for friends and family - and savings at big brands like Sainsbury’s, ASOS, and IKEA</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Wellbeing Perks: Access healthcare services, an Employee Assistance Programme, and discounted gym memberships</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Pension and Savings: Join our Group Pension and Sharesave schemes</li><li style="margin:0px 0px 5px;padding:0px;font-size:inherit;">Life Assurance & Sick Pay: Peace of mind with Life Assurance and Company Sick Pay</li></ul></div><!-- Apply Button --><a href="https://apply.dfscareers.co.uk/members/?j=2993&lang=en&" class="btn btn-apply apply_bottom">Apply<i class="fas fa-chevron-right"></i></a>
