Marketplace Account Manager (36664)

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Holland Barrett

Marketplace Account Manager (36664)

Job description

<div class="earcuposdescription"><div class="earcuposdescriptionnote"><div class="earcuposdescription"><div class="earcuposdescriptionnote"><p>This isn't a strategy role where you'll spend your days in meetings talking about growth. It's a doing role. You'll be the one actually driving it.</p><p>Holland &amp; Barrett is scaling its Marketplace range. That means more suppliers, more products, and more complexity. We need someone who knows how to manage that -someone who's worked in a Marketplace environment, understands the mechanics, and can spot commercial opportunities and act on them.</p><p>If you're looking for a role where you can make things happen, keep reading.</p></div></div></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Role:</div><div class="earcuposdescriptionnote"><p data-start="632" data-end="659"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;">We're on the hunt for a visionary eCommerce leader to help us take our marketplace strategy&nbsp;to the next level at a time of bold digital transformation. </span></p><div class="earcuposdescription"><div class="earcuposdescriptionnote"><p><strong>What You'll Actually Be Doing</strong></p><ul><li>Owning the Marketplace strategy and driving growth across new and existing ranges.</li><li>Building and nurturing supplier relationships that go beyond transactional - think strategic partnerships that unlock stock depth, speed to site, and killer listings.</li><li>Using data like a pro to spot trends, optimise performance, and make decisions that move the needle.</li><li>Collaborating with commercial, digital, UX, product, and ops teams to ensure our Marketplace feels seamless to customers and aligned with our wider strategy.</li><li>Forecasting demand, managing replenishment, and finding smart ways to shift excess inventory.</li><li>Making sure our Marketplace doesn't just grow – it thrives.</li></ul><p><strong>How we'll know you're delivering:</strong></p><ul><li>Marketplace sales are up. Way up.</li><li>Our product listings are optimised, our conversion rates are climbing, and our customers are coming back for more.</li><li>Suppliers love working with us – and we're their first call when they've got something new.</li><li>Our Marketplace complements our core range, not competes with it.</li><li>You're the go-to person for insights, ideas, and action.</li></ul><p><strong>Location:</strong></p><div><div>We ask for 2 days a week in the office. You'll need to be in Nuneaton at least 1 day a week. Your second office day can be Nuneaton or London - whichever works best for you. Plenty of the digital team split their time between both, so you won't be the only one travelling.</div></div></div></div></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Person:</div><div class="earcuposdescriptionnote"><p data-start="1457" data-end="1474"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><strong data-start="1457" data-end="1472">What we're looking for in you?</strong></span></p><ul><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Strong ecommerce expertise</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Proven success managing marketplaces with measurable impact on sales, traffic, and conversion.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Confident using data and analytics tools (Google Analytics, Tableau, or Looker) to drive trading and commercial decisions.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Skilled in promotional planning and trading cycle management, including campaign execution and performance optimisation.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Experienced in vendor and marketplace management, driving profitability through effective assortment, pricing, and content.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Commercially focused mindset, able to interpret trading performance and act quickly on opportunities.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Strong communication and stakeholder management skills, with the ability to influence across teams and functions.</span></li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptionnote"><p><strong>You want to know what's in it for you. Here's a taste:</strong></p><ul><li>The salary's competitive - we'll talk numbers early</li><li>25 days of holiday + 8 Bank holidays</li><li>25% staff discount across our range - plus&nbsp;free online delivery <strong>- </strong>so you can live the wellness you help deliver.</li><li>Pension&nbsp;contributions - because future-you deserves a break.</li><li>Free wellness diagnostic tests - knowing your health is the first step to improving it.</li><li>Exclusive discounts on wellness services, gym memberships, and more.</li><li>Perks from other retailers - discounts, advice, and savings from brands you&nbsp;actually use.</li><li>A culture of wellbeing - from mental health&nbsp;support to menopause coaching, we're serious about helping you feel your best.</li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptionnote"><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr"><em>Holland &amp; Barrett </em><em>does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland &amp; Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).&nbsp;</em></span></span></p><p><em>&nbsp;#LI-Hybrid<br>#LI-CM1<br></em></p></div></div>

Holland Barrett

Marketplace Account Manager (36664)

Apply here

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