E-Commerce Executive

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Missoma

E-Commerce Executive

Job description

<div class="style1"><p><strong>Title</strong>: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;E-Commerce Executive&nbsp; &nbsp; &nbsp; &nbsp;</p><p><strong>Location: &nbsp; </strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; West London&nbsp; &nbsp;&nbsp;</p><p>At Missoma, we believe jewellery is more than just an accessory, it’s a form of self-expression. Founded in 2007 by Marisa Hordern, we’ve grown into a globally recognised brand known for our demi-fine and solid gold pieces, all designed in-house at our London studio and crafted with care.</p><p>We’re looking for a proactive and detail-oriented E-Commerce Executive to support the day-to-day operations of our digital storefront. If you’re eager to contribute to a fast-paced, customer-centric e-commerce environment, we’d love to hear from you.</p><p><strong>Why You’ll Love Working With Us</strong></p><p>At Missoma, we live by three core values:</p><ul><li><strong>Authentic</strong>…We value honesty, open feedback, and conscious sustainability. You’ll be part of a team that genuinely cares about people and the planet.</li><li><strong>Collaborative</strong>…Every voice matters. We foster inclusivity, creativity, and fun, working together to innovate and grow.</li><li><strong>Entrepreneurial</strong>…We think big and act boldly. You’ll be encouraged to bring ideas, take initiative, and make a real impact.&nbsp;</li></ul><p><strong>Your Role as E-Commerce Executive</strong><br>This role is ideal for someone with a passion for user experience, performance optimisation, and front-end testing. You’ll thrive in a fast-paced environment, using your Shopify expertise and analytical mindset and ensure that you manage multiple priorities to keep processes running smoothly.</p><p><span style="text-decoration: underline;">What You’ll Be Doing</span></p><ul><li>Monitor site performance and user behaviour daily using analytics tools (GA4, Contentsquare, etc.), identifying opportunities to enhance conversion rate (CVR) and average order value (AOV).</li><li>Contribute to CRO strategies and the experimentation roadmap, supporting and executing content-led A/B and multivariate tests to validate UX hypotheses and drive performance improvements.</li><li>Execute front-end testing of development tickets to ensure successful implementation, optimal site functionality, and a seamless user experience.</li><li>Maintain product, pricing, and promotional accuracy across the site, ensuring all updates are delivered on time and to a high standard.</li><li>Own the end-to-end briefing and execution of site content updates, ensuring alignment with marketing initiatives and brand campaigns.</li><li>Analyse content performance data to deliver actionable insights and recommendations for continuous improvement.</li><li>Lead the visual merchandising strategy using Klevu, leveraging data insights and testing results to optimise product listing pages (PLPs) and maximise engagement and conversion.</li></ul><p><span style="text-decoration: underline;">What You’ll Bring</span></p><ul><li>1–2 years’ experience in an e-commerce or digital operations role.</li><li>Shopify experience essential.</li><li>Strong analytical mindset with experience using GA4, Looker, or similar.</li><li>Familiarity with front-end testing tools (e.g. Google Optimize, AB Tasty, VWO).</li><li>Excellent attention to detail and organisational skills.</li><li>Comfortable working cross-functionally and managing multiple priorities.</li></ul><p><span style="text-decoration: underline;">What You’ll Get </span>&nbsp;</p><ul><li>Generous staff discount across our products and experiences</li><li>Hybrid working model with flexible hours at our West London HQ</li><li>Healthcare cash plan to support everyday wellbeing</li><li>Enhanced parental leave after two years of service</li><li>Annual paid volunteer day to give back to causes you care about</li><li>Monthly team socials and events</li><li>Access to cycle and tech schemes with easy monthly payments&nbsp;</li></ul></div>

Missoma

E-Commerce Executive

Apply here

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