Job description
<div class="container-fluid iCIMSJobsTable"><div class="row"><div class="col-xs-12 title"><div id="iCIMSHeader" tabindex="-1"><h1 class="iCIMSHeader axiom0-0 axiom-scraped-0">Urban Outfitters Digital Senior Assistant Merchandiser</h1></div></div><div class="col-xs-6 header left"><span class="sr-only field-label">Location</span><span class=" axiom1-0 axiom-scraped-1">UK-London</span></div><div class="col-xs-6 header right"><span class="sr-only field-label">Job ID</span><span>2025-22042</span></div><div class="col-xs-12 additionalFields"><dl class="iCIMSJobHeaderGroup"><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Job Family</dt><dd class="iCIMSJobHeaderData"><span>Digital / Analytics</span></dd></div><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Employee Type</dt><dd class="iCIMSJobHeaderData"><span>Regular</span></dd></div><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Position Type</dt><dd class="iCIMSJobHeaderData"><span>Full-Time</span></dd></div></dl></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">About Us</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and </span><span style="margin: 0px; padding: 0px;">over 60</span><span style="margin: 0px; padding: 0px;"> stores across Europe later, </span><span style="margin: 0px; padding: 0px;">we’ve</span><span style="margin: 0px; padding: 0px;"> become a destination for emerging design, unexpected styling, One-Of-A-Kind </span><span style="margin: 0px; padding: 0px;">vintage</span><span style="margin: 0px; padding: 0px;"> and homeware that makes you want to hit the share button. </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;"> </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">We speak to a social community of over 10 million forward-thinking individuals, bringing together </span><span style="margin: 0px; padding: 0px; border-bottom: 1px solid transparent;">a nostalgia for the past</span><span style="margin: 0px; padding: 0px;"> with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native </span><span style="margin: 0px; padding: 0px; border-bottom: 1px solid transparent;">life</span><span style="margin: 0px; padding: 0px;"> and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way </span><span style="margin: 0px; padding: 0px;">that's</span><span style="margin: 0px; padding: 0px;"> truly authentic to them.</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;"> </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">We are always excited to bring new talent into the room, especially if you share our values:</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;"> </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Progressive — we move with the mood</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: WordVisiCarriageReturnMSFontService, Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Creative — we champion limitless minds</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: WordVisiCarriageReturnMSFontService, Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Inclusive — we open our platforms to all communities</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: WordVisiCarriageReturnMSFontService, Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Responsible — we work to reduce our impact on the environment</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: WordVisiCarriageReturnMSFontService, Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Compassionate — we care for each other beyond the 9 to 5</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;"> </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Sound like you, why not join us</span><span style="margin: 0px; padding: 0px;">?</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">Role Summary</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="margin: 0px;">This role is suitable for an experienced Assistant Online Planner who is highly commercial with a strong trading mentality. The role primarily supports the Digital Trading manager within the Digital Trade Team, focusing on key categories to drive core KPIs and performance.</p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">What You'll Be Doing</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><ul style="margin-bottom: 0cm; color: #000000; font-weight: 400; margin-top: 0cm;"><li><span style="font-size: 10pt; font-family: verdana, geneva;">Weekly Digital Trade reporting on key KPIs and category performance, using reports to analyse trending patterns, and sharing actionable insights to maximise sales and influence in-season trading for assigned product areas.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Supporting Managers and Head of Department with further analysis and insight where required including creating additional reports, providing summaries and useful data to support decision making.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Support option planning for Digital and agree plans with the Digital Trading Manager and core team. Regular reporting identifying options and opportunities and ensuring plans are met. </span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Support with Seasonal Digital Plans and Re-forecasts</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Responsible for sharing KPIs and leading bi-weekly digital meetings for assigned product areas with Merchandising and Buying giving insight into customer journey and Digital metrics.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Work with Digital Trading Manger to delivery weekly forecasting and collaborating with logistics</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Lead bi-weekly digital meetings for assigned product areas with Merchandising and Buying giving insight into customer journey and digital metrics</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Own markdown and promotion trade and reporting process within Digital, including line list creation and forecasting</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Regularly tracking key products and key drivers within their category, sharing intake/restock dates and actions with Manager.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Build strong cross-functional relationships with marketing and content teams to ensure productivity is maximised and everything is available for Digital launches. </span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Continuously review Digital inventory and ‘levels’ weekly, working with core team to maintain optimum level of inventory. </span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Display an in-depth, customer-focused knowledge of market and trends, as well as store and Digital performance</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Strong communication and relationships with the ecommerce team essential</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Be responsible for coaching and developing MAA</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Identify training and development needs within the MAA community and feedback to Management.</span></li></ul></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">What You'll Need</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><ul><li style="margin: 0cm; font-size: medium; font-family: 'Gill Sans', sans-serif; color: #000000; font-weight: 400;"><span style="font-family: verdana, geneva; font-size: 10pt;">Experience as an Assistant Merchandiser within digital or ecommerce</span></li><li style="margin: 0cm; font-size: medium; font-family: 'Gill Sans', sans-serif; color: #000000; font-weight: 400;"><span style="font-size: 10pt; font-family: verdana, geneva;">Advanced knowledge of Microsoft Excel<br>• Ability to organise and prioritise workload to meet deadlines<br>• Flexible and adaptable to changing priorities<br>• Strong communication skills<br>• Demonstrate logical analysis and positive problem solving skills<br>• Ability to analyse, present and communicate information in a manner that allows informed decision-making<br>• Ability to understand financial measurements and how to impact them<br>• Trading Mentality; ability to work at pace, challenge results and information to identify challenges, drive for results and track record of success.<br>• Team Leadership; provides clear business goals for teams, supports and develops skills base<br>• Develops skills of the team; identifies individual training needs as well as encourages effective teamwork<br>• Impact & Influence; ability to present facts, opinions and proposals persuasively to colleagues, Senior Management Team and Merch Team</span></li></ul><p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #ffffff;">#UrbanEU #LI-ER1</span></p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">The Perks</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="margin: 0px;"> </p><ul style="margin-bottom: 0cm; color: #000000; font-weight: 400; margin-top: 0cm;"><li><span style="font-size: 10pt; font-family: verdana, geneva;">Work-life balance:</span></li></ul><p style="margin: 0cm 0cm 0cm 36pt; font-size: medium; font-family: 'Gill Sans', sans-serif; color: #000000; font-weight: 400;"><span style="font-size: 10pt; font-family: verdana, geneva;">-Flexible start and finish times</span></p><p style="margin: 0cm 0cm 0cm 36pt; font-size: medium; font-family: 'Gill Sans', sans-serif; color: #000000; font-weight: 400;"><span style="font-size: 10pt; font-family: verdana, geneva;">-Bring your dog to work </span></p><ul style="margin-bottom: 0cm; color: #000000; font-weight: 400; margin-top: 0cm;"><li><span style="font-size: 10pt; font-family: verdana, geneva;">Wellbeing:</span></li></ul><p style="margin: 0cm 0cm 0cm 36pt; font-size: medium; font-family: 'Gill Sans', sans-serif; color: #000000; font-weight: 400;"><span style="font-size: 10pt; font-family: verdana, geneva;">-Employees Assistance program to support with mental, physical and financial health</span></p><p style="margin: 0cm 0cm 0cm 72pt; font-size: medium; font-family: 'Gill Sans', sans-serif; color: #000000; font-weight: 400;"><span style="font-size: 10pt; font-family: verdana, geneva;">-Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships</span></p><p style="margin: 0cm 0cm 0cm 36pt; font-size: medium; font-family: 'Gill Sans', sans-serif; color: #000000; font-weight: 400;"><span style="font-size: 10pt; font-family: verdana, geneva;">-Private Medical Insurance</span></p><ul style="margin-bottom: 0cm; color: #000000; font-weight: 400; margin-top: 0cm;"><li><span style="font-size: 10pt; font-family: verdana, geneva;">Employee Discount:</span></li></ul><p style="margin: 0cm 0cm 0cm 72pt; font-size: medium; font-family: 'Gill Sans', sans-serif; color: #000000; font-weight: 400;"><span style="font-size: 10pt; font-family: verdana, geneva;">-Up to 40% off at all URBN Brands</span></p><ul style="margin-bottom: 0cm; color: #000000; font-weight: 400; margin-top: 0cm;"><li><span style="font-size: 10pt; font-family: verdana, geneva;">Community:</span></li></ul><p style="margin: 0cm 0cm 0cm 36pt; font-size: medium; font-family: 'Gill Sans', sans-serif; color: #000000; font-weight: 400;"><span style="font-size: 10pt; font-family: verdana, geneva;">-One paid day to either volunteer or fundraise for a charity of your choice</span></p><ul style="margin-bottom: 0cm; color: #000000; font-weight: 400; margin-top: 0cm;"><li><span style="font-size: 10pt; font-family: verdana, geneva;">Travel:</span></li></ul><p style="margin: 0cm 0cm 0cm 36pt; font-size: medium; font-family: 'Gill Sans', sans-serif; color: #000000; font-weight: 400;"><span style="font-size: 10pt; font-family: verdana, geneva;"> -Cycle to work scheme, season ticket loan</span></p><ul style="margin-bottom: 0cm; color: #000000; font-weight: 400; margin-top: 0cm;"><li><span style="font-size: 10pt; font-family: verdana, geneva;">Continued Development:</span></li></ul><p style="margin: 0cm 0cm 0cm 36pt; font-size: medium; font-family: 'Gill Sans', sans-serif; color: #000000; font-weight: 400;"><span style="font-size: 10pt; font-family: verdana, geneva;">-We offer structured support within the business alongside continued learning and development </span></p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">Equal Opportunity Statement</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="font-size:13px;font-family:verdana">URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.</p></div></div></div><div class="iCIMSJobOptions"><h2 class="iCIMSSubHeader iCIMSSubHeaderJob">Options</h2><div id="jobOptionsMobile" class="iCIMSJobOptionsMobile iCIMSJobOptionsMobileOptions3"><a href="https://homeoffice-eu-urbn.icims.com/jobs/22042/urban-outfitters-digital-senior-assistant-merchandiser/job?mode=apply&apply=yes&iniframe=1&hub=15&hashed=-1834381852" class="iCIMSAnchor iCIMSActionButton iCIMSApplyOnlineButton iCIMSPrimaryButton" title="Apply"><div class="iCIMSActionButtonText"><span class="iCIMSLongLabel">Apply</span><span class="iCIMSShortLabel">Apply</span></div></a><a onclick="showSocialOptions(); return false" id="mobileShowSocialOptionsButton" href="#" class="iCIMSAnchor iCIMSActionButton iCIMSJobShareButton" title="Share"><div class="iCIMSActionButtonText"><span class="iCIMSShortLabel">Share</span></div></a><a href="https://homeoffice-eu-urbn.icims.com/jobs/22042/urban-outfitters-digital-senior-assistant-merchandiser/referral?iniframe=1&hub=15&hashed=-625912878" class="iCIMSAnchor iCIMSActionButton iCIMSSecondaryButton" title="Submit a Referral"><div class="iCIMSActionButtonText"><span class="iCIMSLongLabel">Submit a Referral</span><span class="iCIMSShortLabel">Refer</span></div></a></div><div id="jobSocialOptions" class="iCIMSjobSocialOptions"><div id="jobSocialOptionsErrMsg" class="iCIMSMessage iCIMSErrorMessage iCIMSGenericMessage NoDisplay">Sorry the Share function is not working properly at this moment. 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