Job description
<h3>Company Description</h3><p><strong>For over twenty years, Pat McGrath has been concepting, launching, and developing luxury cosmetic brands, countless runway shows, breakthrough marketing campaigns, and editorial spreads. With a creative vision that’s made her a tour de force with an undeniable influence, Pat McGrath knows no boundaries.</strong></p><p><strong>We are looking for experienced Beauty Account Managers to join our team in our Luxury Flagship Store in Meadowhall. </strong></p><h3>Job Description</h3><p><strong>Role Responsibility</strong></p><p>As Business Manager for a truly outstanding luxury cosmetic brand that knows no boundaries, you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world class client experience.</p><p> </p><ul><li>Provide expert application of Pat McGrath Lab cosmetics products from everyday looks to special events</li><li>With training provided, we expect you to maintain specialised product knowledge and reinforce the Pat McGrath application techniques with your team</li><li>Accountable for achieving sales goals</li><li>Analyse sales and create strategies with management to consistently meet and exceed goals</li><li>An expert in cosmetics, you will share your knowledge to provide our customers with exceptional and personalised service</li><li>Work as part of a team focused on creating a memorable customer experience. From selling and replenishing stock, cashing up and organising rails, to hosting, you understand there is more to the customer experience than just selling </li><li>Manage customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards</li><li>Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you</li><li>Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors </li><li>Own the planning and delivery of in-store events</li><li>Replenish stock as needed and keep testers and counter clean and attractive to ensure the brand is presented at the highest level</li><li>Ability to build a clientele and model excellent customer service</li><li>Understand and follow health, safety and security procedures, and play an active role in preventing stock loss</li><li>Ensure compliance with all policies and procedures</li><li>Champion our company culture and values</li></ul><h3>Qualifications</h3><p><strong>The person.</strong></p><ul><li>Experienced Lead Makeup Artist with a minimum of 2 years’ experience</li><li>Ability to perform makeup applications that align with the brand service menu</li><li>Confidently connects artistry and education to sales</li><li>Social/digital portfolio of work with significant following preferred</li><li>Comprehensive knowledge of current beauty trends and latest products</li><li>A great communicator. You will be able to positively engage with all customers with varying needs and requirements</li><li>Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in brand training</li><li>Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate </li><li> Assist clients with product knowledge, makeup applications, and purchases with the brand and throughout the store</li><li>Flexible. Responsive to business needs, you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation</li><li>A confident coach, and self-driven to upskill and learn. Work with management, trainers and brand artists to learn brand expertise and develop personal artistry skills</li><li>An example of our values, a trusted and respected colleague</li><li>Able to be flexible to work retail hours including days, nights, weekends and special events in a fast-paced work environment </li></ul><p><em>Please note this is a full time role with a variety of shifts including daytimes, evenings and weekends. </em></p><h3>Additional Information</h3><ul><li><strong>Basic rate salary £30,222 per annum</strong></li><li>Weekly/Monthly & Quarterly Commercial Bonuses</li><li>Stocktake Bonuses</li><li>Commission led bonuses across a wide range of products</li><li>Monthly Group Rewards and Recognition</li><li>Long Service awards</li><li>We offer a wide range of Development Courses with National Qualifications</li><li>28 Days Holiday</li><li>50% Instore Uniform Discount</li><li>Discounted Gym membership</li><li>Group Wide 20% Discount across all Frasers Group brands</li></ul>
