eCommerce Manager - Beauty & Marketplace (36664)

Apply here
Holland Barrett

eCommerce Manager - Beauty & Marketplace (36664)

Job description

<div class="earcuposdescription"><div class="earcuposdescriptionnote"><p><span style="font-size: 11pt;">Are you a beauty eCommerce professional with proven marketplace experience and a passion for driving digital growth?</span></p><p><br><span style="font-size: 11pt;">We're looking for someone who can combine beauty expertise with strong commercial acumen to drive marketplace growth and deliver exceptional experiences for both customers and sellers. Marketplace experience is essential for this role.</span></p><p><span style="font-size: 11pt;">Holland &amp; Barrett is undergoing a bold digital transformation — and we're growing fast. With over £880 million in annual revenue and double-digit growth for two consecutive years, we're investing heavily in modernising our platforms, expanding our ecommerce capabilities, and delivering personalised wellness experiences across every touchpoint.</span></p><p><span style="font-size: 11pt;">Our online platform now holds a 35% share of the UK health and wellness ecommerce market, growing 20% year-on-year. From AI-powered product recommendations and virtual consultations to our mobile-first wellness app, we're building a seamless, data-driven ecosystem that connects customers with the right products, advice, and services — wherever they are.</span></p><p><span style="font-size: 11pt;">This is a pivotal moment for digital talent to join us. Whether it's optimising user journeys, scaling multi-category commerce, or driving innovation in personalisation and fulfilment, we're looking for people who want to shape the future of wellness retail and make a real impact in a fast-moving, tech-enabled environment.</span></p><p>&nbsp;</p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Role:</div><div class="earcuposdescriptionnote"><p data-start="632" data-end="659"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;">We're on the hunt for a visionary eCommerce leader to help us take our Beauty category to the next level at a time of bold digital transformation. With Holland &amp; Barrett's online platform now a market leader in health and wellness - powered by AI-driven&nbsp;personalisation&nbsp;and a rapidly expanding own-label range - this is your chance to shape the future of&nbsp;beauty in a business that's redefining how customers discover, shop, and care for themselves online</span></p><p data-start="632" data-end="659"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><strong data-start="632" data-end="657">What you'll be doing?</strong></span></p><ul><li style="font-family: 'open sans', sans-serif;"><span style="font-family: 'open sans', sans-serif;">Craft and own&nbsp;a bold Beauty eCommerce strategy that smashes growth targets and sets new standards in the industry.</span></li><li style="font-family: 'open sans', sans-serif;"><span style="font-family: 'open sans', sans-serif;">Spot trends before they happen - use data, customer insights, and&nbsp;competitor analysis to unlock new opportunities and stay ahead of the curve.</span></li><li style="font-family: 'open sans', sans-serif;"><span style="font-family: 'open sans', sans-serif;">Partner with top beauty brands&nbsp;to elevate product listings, sharpen pricing, and deliver irresistible promotions.</span></li><li style="font-family: 'open sans', sans-serif;"><span style="font-family: 'open sans', sans-serif;">Forecast like a pro - ensure the right products are in the right place at the right time,&nbsp;minimising stockouts and maximising sell-through.</span></li><li style="font-family: 'open sans', sans-serif;"><span style="font-family: 'open sans', sans-serif;">Turn insights into action -&nbsp;optimise our site and app experience to keep customers inspired, engaged, and coming back for more.</span></li><li style="font-family: 'open sans', sans-serif;"><span style="font-family: 'open sans', sans-serif;">Collaborate cross-functionally&nbsp;with UX, tech, marketing, and supply chain teams to create seamless, end-to-end customer journeys.</span></li><li style="font-family: 'open sans', sans-serif;"><span style="font-family: 'open sans', sans-serif;">Lead innovation&nbsp;in personalisation and discovery, making the Beauty experience feel tailor-made for every shopper.</span></li></ul><p data-start="1320" data-end="1455"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><strong data-start="1320" data-end="1333">Location:</strong> This is a hybrid role based in London or Nuneaton, with the requirement to be in the office at least two days per week.</span></p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Person:</div><div class="earcuposdescriptionnote"><p data-start="1457" data-end="1474"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><strong data-start="1457" data-end="1472">What we're looking for in you?</strong></span></p><ul><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Strong ecommerce expertise within beauty</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Proven success managing marketplaces with measurable impact on sales, traffic, and conversion.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Confident using data and analytics tools (Google Analytics, Tableau, or Looker) to drive trading and commercial decisions.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Skilled in promotional planning and trading cycle management, including campaign execution and performance optimisation.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Experienced in vendor and marketplace management, driving profitability through effective assortment, pricing, and content.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Commercially focused mindset, able to interpret trading performance and act quickly on opportunities.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Strong communication and stakeholder management skills, with the ability to influence across teams and functions.</span></li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptionnote"><p><span style="font-family: 'open sans', sans-serif; font-size: 10pt;"><strong>What we can offer:</strong></span></p><p><span style="font-family: 'open sans', sans-serif; font-size: 10pt;"><strong>Wellbeing &amp; Lifestyle Benefits</strong>&nbsp;</span></p><ul><li style="font-family: 'open sans', sans-serif; font-size: 10pt;">Salary that reflects your impact</li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Health Cash Plan&nbsp;&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Life Assurance&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Private Virtual GP&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">FREE at-home blood test kit&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Holiday Purchase option&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Pension Contribution&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Annual bonus of up to 10%</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Access to ‘Wellhub' with gyms, studios and wellbeing apps&nbsp;</span></li></ul><p><span style="font-family: 'open sans', sans-serif; font-size: 10pt;"><strong>Discounts &amp; Savings</strong>&nbsp;</span></p><ul><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">25% Colleague Discount with FREE Next Day Delivery&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Exclusive Discounts from a wide range of partners&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">£/€50 Annual Product Allowance to spend in store&nbsp;</span></li></ul><p><span style="font-family: 'open sans', sans-serif; font-size: 10pt;"><strong>Learning &amp; Development</strong>&nbsp;</span></p><ul><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">AND MORE!&nbsp;</span></li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptionnote"><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr"><em>Holland &amp; Barrett </em><em>does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland &amp; Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).&nbsp;</em></span></span></p><p><em>&nbsp;#LI-Hybrid<br>#LI-CM1<br></em></p></div></div>

Holland Barrett

eCommerce Manager - Beauty & Marketplace (36664)

Apply here

Latest jobs

Browse ALl Jobs
Part time
Chatham, ME4 4BA
Competitive
apply
new job
Sports Direct
December 4, 2025
Full time
London
Competitive
apply
new job
Full time
Leicester, LE1 1DA
Competitive
apply
new job
Everlast Gyms
December 4, 2025

General Manager

Full time
Clock Icon - Jobs Webflow Template
Leicester, LE1 1DA