eCommerce Manager - Beauty (36664)

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Holland Barrett

eCommerce Manager - Beauty (36664)

Job description

<div class="earcuposdescription"><div class="earcuposdescriptionnote"><p>Holland &amp; Barrett is undergoing a bold digital transformation - and we're growing fast.&nbsp;With over £880 million in annual revenue and double-digit growth for two consecutive years, we're investing heavily in modernising our platforms, expanding our ecommerce capabilities, and delivering personalised wellness experiences across every touchpoint.</p><p>Our online platform now holds a 35% share of the UK health and wellness ecommerce market, growing 20% year-on-year. From AI-powered product recommendations and virtual consultations to our mobile-first wellness app, we're building a seamless, data-driven ecosystem that connects customers with the right products, advice, and services - wherever they are.</p><p>This is a pivotal moment for digital talent to join us. Whether it's optimising user journeys, scaling multi-category commerce, or driving innovation in personalisation and fulfilment, we're looking for people who want to shape the future of wellness retail and make a real impact in a fast-moving, tech-enabled environment</p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Role:</div><div class="earcuposdescriptionnote"><p data-start="632" data-end="659"><span style="font-family: Calibri, sans-serif; font-size: 11pt;">We're on the hunt for a visionary eCommerce leader to help us take our Beauty category to the next level at a time of bold digital transformation. With Holland &amp; Barrett's online platform now a market leader in health and wellness - powered by AI-driven&nbsp;personalisation, AR beauty try-ons, and a rapidly expanding own-label range - this is your chance to shape the future of&nbsp;beauty in a business that's redefining how customers discover, shop, and care for themselves online</span></p><p data-start="632" data-end="659"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong data-start="632" data-end="657">What you'll be doing?</strong></span></p><ul><li>Craft and own&nbsp;a bold Beauty eCommerce strategy that smashes growth targets and sets new standards in the industry.</li><li>Spot trends before they happen - use data, customer insights, and&nbsp;competitor analysis to unlock new opportunities and stay ahead of the curve.</li><li>Partner with top beauty brands&nbsp;to elevate product listings, sharpen pricing, and deliver irresistible promotions.</li><li>Forecast like a pro - ensure the right products are in the right place at the right time,&nbsp;minimising stockouts and maximising sell-through.</li><li>Turn insights into action -&nbsp;optimise our site and app experience to keep customers inspired, engaged, and coming back for more.</li><li>Collaborate cross-functionally&nbsp;with UX, tech, marketing, and supply chain teams to create seamless, end-to-end customer journeys.</li><li>Lead innovation&nbsp;in personalisation and discovery, making the Beauty experience feel tailor-made for every shopper.</li></ul><p data-start="1320" data-end="1455"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong data-start="1320" data-end="1333">Location:</strong> This is a hybrid role based in London or Nuneaton, with the requirement to be in the office at least two days per week.</span></p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Person:</div><div class="earcuposdescriptionnote"><p data-start="1457" data-end="1474"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong data-start="1457" data-end="1472">What we're looking for in you?</strong></span></p><ul><li style="font-family: Calibri, sans-serif; font-size: 11pt;" data-start="1477" data-end="1548">eCommerce expertise that delivers - you'll need to have a background in beauty and an understanding of how to turn digital potential into real-world results.</li><li style="font-family: Calibri, sans-serif; font-size: 11pt;" data-start="1477" data-end="1548">Supplier &amp; vendor&nbsp;management mastery - you've built strong partnerships and driven impressive commercial growth through strategic collaboration.</li><li style="font-family: Calibri, sans-serif; font-size: 11pt;" data-start="1477" data-end="1548">Marketplace knowledge - proven success managing suppliers in a fast-paced marketplace environment, with a clear track record of boosting performance and scaling growth.</li><li style="font-family: Calibri, sans-serif; font-size: 11pt;" data-start="1477" data-end="1548">Promotional planning - you&nbsp;understand trading cycles and digital merchandising like the back of your hand, and know how to craft campaigns that convert.</li><li style="font-family: Calibri, sans-serif; font-size: 11pt;" data-start="1477" data-end="1548">Data-driven decision maker - fluent in platforms like Google Analytics, Tableau, Metabase, and Content Square, you use insights to steer strategy and optimize performance.</li><li style="font-family: Calibri, sans-serif; font-size: 11pt;" data-start="1477" data-end="1548">Strategic thinker with market savvy - you translate trends and insights into actionable plans that keep us ahead of the curve.</li><li style="font-family: Calibri, sans-serif; font-size: 11pt;" data-start="1477" data-end="1548">Influential&nbsp;communicator – your ability to align and inspire stakeholders across the business sets you apart.</li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptionnote"><p><span style="font-family: 'open sans', sans-serif; font-size: 10pt;"><strong>What we can offer:</strong></span></p><p><span style="font-family: 'open sans', sans-serif; font-size: 10pt;"><strong>Wellbeing &amp; Lifestyle Benefits</strong>&nbsp;</span></p><ul><li style="font-family: 'open sans', sans-serif; font-size: 10pt;">Salary that reflects your impact</li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Health Cash Plan&nbsp;&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Life Assurance&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Private Virtual GP&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">FREE at-home blood test kit&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Holiday Purchase option&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Pension Contribution&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Access to ‘Wellhub' with gyms, studios and wellbeing apps&nbsp;</span></li></ul><p><span style="font-family: 'open sans', sans-serif; font-size: 10pt;"><strong>Discounts &amp; Savings</strong>&nbsp;</span></p><ul><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">25% Colleague Discount with FREE Next Day Delivery&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Exclusive Discounts from a wide range of partners&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">£/€50 Annual Product Allowance to spend in store&nbsp;</span></li></ul><p><span style="font-family: 'open sans', sans-serif; font-size: 10pt;"><strong>Learning &amp; Development</strong>&nbsp;</span></p><ul><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library&nbsp;</span></li><li style="font-family: 'open sans', sans-serif; font-size: 10pt;"><span style="font-family: 'open sans', sans-serif; font-size: 10pt;">AND MORE!&nbsp;</span></li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptionnote"><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr"><em>Holland &amp; Barrett </em><em>does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland &amp; Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).&nbsp;</em></span></span></p><p><em>&nbsp;#LI-Hybrid<br>#LI-CM1<br></em></p></div></div>

Holland Barrett

eCommerce Manager - Beauty (36664)

Apply here

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