UX Designer (6 Month FTC)

September 24, 2025

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Not Specified

UK-London

Competitive

September 24, 2025

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Job description

<div class="container-fluid iCIMSJobsTable"><div class="row"><div class="col-xs-12 title"><div id="iCIMSHeader" tabindex="-1"><h1 class="iCIMSHeader axiom0-0 axiom-scraped-0">Urban Outfitters - UX Designer (6 Month FTC)</h1></div></div><div class="col-xs-6 header left"><span class="sr-only field-label">Location</span><span class=" axiom1-0 axiom-scraped-1">UK-London</span></div><div class="col-xs-6 header right"><span class="sr-only field-label">Job ID</span><span>2025-20473</span></div><div class="col-xs-12 additionalFields"><dl class="iCIMSJobHeaderGroup"><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Job Family</dt><dd class="iCIMSJobHeaderData"><span>Digital / Analytics</span></dd></div><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Employee Type</dt><dd class="iCIMSJobHeaderData"><span>Temporary</span></dd></div><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Position Type</dt><dd class="iCIMSJobHeaderData"><span>Full-Time</span></dd></div></dl></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">About Us</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and </span><span style="margin: 0px; padding: 0px;">over 60</span><span style="margin: 0px; padding: 0px;"> stores across Europe later, </span><span style="margin: 0px; padding: 0px;">we’ve</span><span style="margin: 0px; padding: 0px;"> become a destination for emerging design, unexpected styling, One-Of-A-Kind </span><span style="margin: 0px; padding: 0px;">vintage</span><span style="margin: 0px; padding: 0px;"> and homeware that makes you want to hit the share button. </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;"> </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">We speak to a social community of over 10 million forward-thinking individuals, bringing together </span><span style="margin: 0px; padding: 0px; border-bottom: 1px solid transparent;">a nostalgia for the past</span><span style="margin: 0px; padding: 0px;"> with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native </span><span style="margin: 0px; padding: 0px; border-bottom: 1px solid transparent;">life</span><span style="margin: 0px; padding: 0px;"> and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way </span><span style="margin: 0px; padding: 0px;">that's</span><span style="margin: 0px; padding: 0px;"> truly authentic to them.</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;"> </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">We are always excited to bring new talent into the room, especially if you share our values:</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;"> </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Progressive — we move with the mood</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: WordVisiCarriageReturnMSFontService, Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Creative — we champion limitless minds</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: WordVisiCarriageReturnMSFontService, Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Inclusive — we open our platforms to all communities</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: WordVisiCarriageReturnMSFontService, Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Responsible — we work to reduce our impact on the environment</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: WordVisiCarriageReturnMSFontService, Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;"><span style="margin: 0px; padding: 0px;"> </span><br style="margin: 0px; padding: 0px;"></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Compassionate — we care for each other beyond the 9 to 5</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;"> </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Sound like you, why not join us</span><span style="margin: 0px; padding: 0px;">?</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">Role Summary</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="margin: 0px;">As a UX Designer specialising in online retail, you will be instrumental in shaping the digital experience for our customers across our website and mobile applications. You will be a strong advocate for the customer, translating complex problems into intuitive, user-friendly, and visually engaging solutions that drive conversion and customer satisfaction. You will work within an agile environment, collaborating closely with product managers, developers, graphic designers, researchers, and marketing teams to deliver a best-in-class e-commerce experience.</p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">What You'll Be Doing</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><ul><li style="margin-left: 18.0pt;"><span style="font-family: 'Calibri',sans-serif;">Conduct user research (interviews, surveys, usability testing, A/B testing) to understand behaviours, needs, and pain points.</span></li><li style="margin-left: 18.0pt;"><span style="font-family: 'Calibri',sans-serif;">Analyse data from tools such as Google Analytics, heatmaps, and session recordings to identify opportunities for improvement.</span></li><li style="margin-left: 18.0pt;"><span style="font-family: 'Calibri',sans-serif;">Develop user personas, journeys, and empathy maps to inform design decisions.</span></li><li style="margin-left: 18.0pt;"><span style="font-family: 'Calibri',sans-serif;">Create intuitive information architecture, navigation structures, user flows, wireframes, and interactive prototypes for e-commerce features (browse, search, product pages, checkout, account management, returns).</span></li><li style="margin-left: 18.0pt;"><span style="font-family: 'Calibri',sans-serif;">Ensure designs are consistent, responsive, and accessible (WCAG standards).</span></li><li style="margin-left: 18.0pt;"><span style="font-family: 'Calibri',sans-serif;">Collaborate with product managers to define requirements and translate business goals into customer-centric solutions.</span></li><li style="margin-left: 18.0pt;"><span style="font-family: 'Calibri',sans-serif;">Work closely with graphic designers and developers to align UX with brand and ensure feasibility of implementation.</span></li><li style="margin-left: 18.0pt;"><span style="font-family: 'Calibri',sans-serif;">Present research, design rationale, and recommendations to stakeholders, incorporating feedback.</span></li><li style="margin-left: 18.0pt;"><span style="font-family: 'Calibri',sans-serif;">Plan and run usability tests, iterating based on findings and business objectives.</span></li><li style="margin-left: 18.0pt;"><span style="font-family: 'Calibri',sans-serif;">Contribute to and evolve the design system for consistency and efficiency.</span></li><li style="margin-left: 18.0pt;"><span style="font-family: 'Calibri',sans-serif;">Stay current with UX/UI best practices, competitor activity, and emerging technologies, ensuring we remain innovative and relevant for Gen Z customers.</span></li></ul></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">What You'll Need</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><ul><li>Proven UX design experience, with a strong portfolio showcasing a user-centered design process from research to implementation.</li><li>Experience designing for online retail/e-commerce platforms is essential.</li></ul><p style="margin: 0px;">Technical Skills:</p><ul><li>Proficiency in industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision).</li><li>Experience with user research tools (e.g., UserTesting.com, Hotjar, Optimizely, Qualtrics).</li><li>Familiarity with analytics tools (e.g., Google Analytics, Adobe Analytics) to inform design decisions.</li><li>Basic understanding of front-end technologies (HTML, CSS, JavaScript) is a plus, enabling effective communication with developers.</li></ul><p style="margin: 0px;">Core UX Skills:</p><ul><li>Strong understanding of user-centered design principles and methodologies.</li><li>Excellent analytical and problem-solving skills, with the ability to translate complex user needs into simple, elegant solutions.</li><li>Proficiency in conducting various user research methods and synthesising findings.</li><li>Expertise in creating wireframes, prototypes, user flows, and other design deliverables.</li><li>Solid understanding of information architecture, interaction design, and usability principles</li></ul></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">The Perks</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><ul><li><span data-contrast="auto">Work-life balance:</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span><ul><li><span data-contrast="auto">Flexible start and finish times</span><span data-ccp-props="{"201341983":0,"335559685":720,"335559731":720,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto">Bring your dog to work </span><span data-ccp-props="{"201341983":0,"335559685":720,"335559731":720,"335559739":0,"335559740":240}"> </span></li></ul></li><li><span data-contrast="auto">Wellbeing:</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span><ul><li><span data-contrast="auto">Employees Assistance program to support with mental, physical and financial health</span><span data-ccp-props="{"201341983":0,"335559685":720,"335559731":720,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto">Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships</span><span data-ccp-props="{"201341983":0,"335559685":1440,"335559739":0,"335559740":240}"> </span></li><li><span data-contrast="auto">Private Medical Insurance</span><span data-ccp-props="{"201341983":0,"335559685":720,"335559731":720,"335559739":0,"335559740":240}"> </span></li></ul></li><li><span data-contrast="auto">Employee Discount:</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span><ul><li><span data-contrast="auto">Up to 40% off at all URBN Brands</span></li></ul></li><li><span data-contrast="auto">Community:</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span><ul><li><span data-contrast="auto">One paid day to either volunteer or fundraise for a charity of your choice</span><span data-ccp-props="{"201341983":0,"335559685":720,"335559731":720,"335559739":0,"335559740":240}"> </span></li></ul></li><li><span data-contrast="auto">Travel:</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span><ul><li><span data-contrast="auto"> Cycle to work scheme, season ticket loan</span><span data-ccp-props="{"201341983":0,"335559685":720,"335559731":720,"335559739":0,"335559740":240}"> </span></li></ul></li><li><span data-contrast="auto">Continued Development:</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span><ul><li><span data-contrast="auto">We offer structured support within the business alongside continued learning and development </span></li></ul></li></ul><p style="margin: 0px;"><span data-contrast="auto">#LI-SW1 #UrbanEU</span></p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">Equal Opportunity Statement</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="font-size:13px;font-family:verdana">URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.</p></div></div></div><div class="iCIMSJobOptions"><h2 class="iCIMSSubHeader iCIMSSubHeaderJob">Options</h2><div id="jobOptionsMobile" class="iCIMSJobOptionsMobile iCIMSJobOptionsMobileOptions3"><a href="https://homeoffice-eu-urbn.icims.com/jobs/20473/urban-outfitters---ux-designer-%286-month-ftc%29/job?mode=apply&apply=yes&iniframe=1&hub=15&hashed=-1834381852" class="iCIMSAnchor iCIMSActionButton iCIMSApplyOnlineButton iCIMSPrimaryButton" title="Apply"><div class="iCIMSActionButtonText"><span class="iCIMSLongLabel">Apply</span><span class="iCIMSShortLabel">Apply</span></div></a><a onclick="showSocialOptions(); return false" id="mobileShowSocialOptionsButton" href="#" class="iCIMSAnchor iCIMSActionButton iCIMSJobShareButton" title="Share"><div class="iCIMSActionButtonText"><span class="iCIMSShortLabel">Share</span></div></a><a href="https://homeoffice-eu-urbn.icims.com/jobs/20473/urban-outfitters---ux-designer-%286-month-ftc%29/referral?iniframe=1&hub=15&hashed=-625912878" class="iCIMSAnchor iCIMSActionButton iCIMSSecondaryButton" title="Submit a Referral"><div class="iCIMSActionButtonText"><span class="iCIMSLongLabel">Submit a Referral</span><span class="iCIMSShortLabel">Refer</span></div></a></div><div id="jobSocialOptions" class="iCIMSjobSocialOptions"><div id="jobSocialOptionsErrMsg" class="iCIMSMessage iCIMSErrorMessage iCIMSGenericMessage NoDisplay">Sorry the Share function is not working properly at this moment. 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