URBN Technology Business Analyst

September 24, 2025

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UK-London

Competitive

September 24, 2025

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Job description

<div class="container-fluid iCIMSJobsTable"><div class="row"><div class="col-xs-12 title"><div id="iCIMSHeader" tabindex="-1"><h1 class="iCIMSHeader axiom0-0 axiom-scraped-0">URBN Technology Business Analyst</h1></div></div><div class="col-xs-6 header left"><span class="sr-only field-label">Location</span><span class=" axiom1-0 axiom-scraped-1">UK-London</span></div><div class="col-xs-6 header right"><span class="sr-only field-label">Job ID</span><span>2025-20161</span></div><div class="col-xs-12 additionalFields"><dl class="iCIMSJobHeaderGroup"><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Job Family</dt><dd class="iCIMSJobHeaderData"><span>Technology</span></dd></div><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Employee Type</dt><dd class="iCIMSJobHeaderData"><span>Regular</span></dd></div><div class="iCIMSJobHeaderTag"><dt class="iCIMSJobHeaderField">Position Type</dt><dd class="iCIMSJobHeaderData"><span>Full-Time</span></dd></div></dl></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">About Us</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="margin: 0px 0px 15px; padding: 0px; color: windowtext;"><span>URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands.</span></p><p style="margin: 0px 0px 15px; padding: 0px; color: windowtext;"><br><span>With stores in more than 10 European countries and a strong e-commerce presence, we’re driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do.</span></p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">Role Summary</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="margin: 0px;"><span style="font-size: 10pt;">The Business Analyst position is the key liaison between the Information Technology Department and the business teams for Anthropologie, Urban Outfitters and Free People brands. </span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-size: 10pt;">This role involves collaborating with cross-functional teams to analyze business processes, identify areas for improvement and implement solutions that enhance efficiency and drive growth. While the role spans multiple business verticals, experience in the retail sector is advantageous.</span></p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">What You'll Be Doing</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><ul><li style="list-style-type: none;"><ul><li style="margin-bottom: 0cm;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #333333;">Provide the first level of triage of complex issues, analyze options, explain the impact and partner with internal teams to work towards the best solution to the problem</span></li></ul></li><li style="margin: 0cm 0cm 0cm 36.0pt;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #333333;">Collaborate with stakeholders to gather and document business requirements across various departments.</span></li><li style="margin: 0cm 0cm 0cm 36.0pt;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #333333;">Develop and maintain business process models to illustrate current and future states.</span></li><li style="margin: 0cm 0cm 0cm 36.0pt;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #333333;">Help to manage and develop execution of QA test plans for enhancements and large projects</span></li><li style="margin: 0cm 0cm 0cm 36.0pt;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #333333;">Communicate and coordinate project activities with business, technical and IT organizations</span></li><li style="margin: 0cm 0cm 0cm 36.0pt;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #333333;">Assess projects and identify essential tasks; reprioritize tasks dynamically during the project; perform risk assessments; identify and evaluate alternatives</span></li></ul></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">What You'll Need</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><ul><li style="margin: 0cm 0cm 0cm 40.5pt;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #333333;">Knowledge and experience of Retail Systems – PLM, PIM, ERP, POS, Planning, Allocation, Supply Chain, Marketing, Ecomm, Finance</span></li><li style="margin: 0cm 0cm 0cm 40.5pt;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #333333;">Experience of B2B and B2C solutions in a Retail/Wholesale business</span></li><li style="margin: 0cm 0cm 0cm 40.5pt;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #333333;">Fashion retail experience ideal but not essential</span></li><li style="margin: 0cm 0cm 0cm 40.5pt;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #333333;">Excellent interpersonal and communication skills both oral and written</span></li><li style="margin: 0cm 0cm 0cm 40.5pt;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #333333;">Ability to work under pressure and deliver to deadlines</span></li><li style="margin: 0cm 0cm 0cm 40.5pt;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #333333;">Strong attention to detail with emphasis on both quality and speed</span></li><li style="margin: 0cm 0cm 0cm 40.5pt;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #333333;">Ability to prioritize work effectively and handle multiple competing demands</span></li><li style="margin: 0cm 0cm 0cm 40.5pt;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #333333;">Analytical and Project Management Skills</span></li></ul><p style="margin: 0px;"><span style="color: #ffffff;">#URBN</span></p></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">The Perks</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><ul><li><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Work-life balance:</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span><ul><li style="color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Flexible start and finish times</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559685":720,"335559731":720,"335559739":0,"335559740":240}"> </span></li><li style="color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Bring your dog to work </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559685":720,"335559731":720,"335559739":0,"335559740":240}"> </span></li></ul></li><li><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Wellbeing:</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span><ul><li style="color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Employees Assistance program to support with mental, </span><span style="margin: 0px; padding: 0px;">physical</span><span style="margin: 0px; padding: 0px;"> and financial health</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559685":720,"335559731":720,"335559739":0,"335559740":240}"> </span></li><li style="color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559685":1440,"335559739":0,"335559740":240}"> </span></li><li style="color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Private Medical Insurance</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559685":720,"335559731":720,"335559739":0,"335559740":240}"> </span></li></ul></li><li><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Employee Discount:</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span><ul><li style="color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Up to 40% off at all URBN Brands </span></span></li></ul></li><li><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Community:</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span><ul><li style="color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">One paid day to either volunteer or fundraise for a charity of your choice</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559685":720,"335559731":720,"335559739":0,"335559740":240}"> </span></li></ul></li><li><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Travel:</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span><ul><li style="color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;"> Cycle to work scheme, season ticket loan</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559685":720,"335559731":720,"335559739":0,"335559740":240}"> </span></li></ul></li><li><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">Continued Development:</span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span><ul><li style="color: windowtext;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-contrast="auto"><span style="margin: 0px; padding: 0px;">We offer structured support within the business alongside continued learning and development </span></span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, CalibriEmbeddedFont, CalibriMSCustomFont, CalibriMSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559685":720,"335559731":720,"335559739":0,"335559740":240}"> </span></li></ul></li></ul></div></div></div><h2 class="iCIMSInfoMsg iCIMSInfoFieldJob">Equal Opportunity Statement</h2><div class="iCIMSInfoMsg iCIMSInfoMsgJob"><div class="iCIMSExpandableContainer"><div class="iCIMSExpandableText"><p style="font-size:13px;font-family:verdana">URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.</p></div></div></div><div class="iCIMSJobOptions"><h2 class="iCIMSSubHeader iCIMSSubHeaderJob">Options</h2><div id="jobOptionsMobile" class="iCIMSJobOptionsMobile iCIMSJobOptionsMobileOptions3"><a href="https://homeoffice-eu-urbn.icims.com/jobs/20161/urbn-technology-business-analyst/job?mode=apply&apply=yes&iniframe=1&hub=15&hashed=-1834381852" class="iCIMSAnchor iCIMSActionButton iCIMSApplyOnlineButton iCIMSPrimaryButton" title="Apply"><div class="iCIMSActionButtonText"><span class="iCIMSLongLabel">Apply</span><span class="iCIMSShortLabel">Apply</span></div></a><a onclick="showSocialOptions(); return false" id="mobileShowSocialOptionsButton" href="#" class="iCIMSAnchor iCIMSActionButton iCIMSJobShareButton" title="Share"><div class="iCIMSActionButtonText"><span class="iCIMSShortLabel">Share</span></div></a><a href="https://homeoffice-eu-urbn.icims.com/jobs/20161/urbn-technology-business-analyst/referral?iniframe=1&hub=15&hashed=-625912878" class="iCIMSAnchor iCIMSActionButton iCIMSSecondaryButton" title="Submit a Referral"><div class="iCIMSActionButtonText"><span class="iCIMSLongLabel">Submit a Referral</span><span class="iCIMSShortLabel">Refer</span></div></a></div><div id="jobSocialOptions" class="iCIMSjobSocialOptions"><div id="jobSocialOptionsErrMsg" class="iCIMSMessage iCIMSErrorMessage iCIMSGenericMessage NoDisplay">Sorry the Share function is not working properly at this moment. 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