Job description
<div class="external-paneltrix-content external-paneltrix-content--colored external-paneltrix-content--lead-in" id="external-jobs-show-description"><script type="application/json" id="js-react-on-rails-context">{"railsEnv":"production","inMailer":false,"i18nLocale":"en","i18nDefaultLocale":"en","rorVersion":"13.0.2","rorPro":false,"href":"https://careers.elemis.com/en/postings/cddfcec8-968f-494e-ac0c-61fd94b20164","location":"/en/postings/cddfcec8-968f-494e-ac0c-61fd94b20164","scheme":"https","host":"careers.elemis.com","port":null,"pathname":"/en/postings/cddfcec8-968f-494e-ac0c-61fd94b20164","search":null,"httpAcceptLanguage":"en-US,en;q=0.9","serverSide":false}</script><div id="External::Careerspage::Renderrichtrixcontent-react-component-39cdd2c6-7228-4c45-b720-8464d1931a4b"><div><div><!--block--><strong>Team Assistant, Reception</strong><br><br><strong>Contract Type:</strong> Permanent, On-site<br><strong>Weekly Hours: </strong>37.5, Full Time<br><br>The Team Assistant - Reception, provides high-quality administrative support across the London Head Office while serving as the primary point of contact for internal and external stakeholders. This role ensures an outstanding front-of-house experience and supports smooth day-to-day operations in a dynamic, fast-paced corporate environment, representing the ELEMIS brand with professionalism and warmth. </div></div></div><script type="application/json" class="js-react-on-rails-component" data-component-name="External::Careerspage::Renderrichtrixcontent" data-dom-id="External::Careerspage::Renderrichtrixcontent-react-component-39cdd2c6-7228-4c45-b720-8464d1931a4b">{"htmlString":"\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003eTeam Assistant, Reception\u003c/strong\u003e\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eContract Type:\u003c/strong\u003e Permanent, On-site\u003cbr\u003e\u003cstrong\u003eWeekly Hours: \u003c/strong\u003e37.5, Full Time\u003cbr\u003e\u003cbr\u003eThe Team Assistant - Reception, provides high-quality administrative support across the London Head Office while serving as the primary point of contact for internal and external stakeholders. This role ensures an outstanding front-of-house experience and supports smooth day-to-day operations in a dynamic, fast-paced corporate environment, representing the ELEMIS brand with professionalism and warmth. 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class="external-definition-list hide-at-sm-block" id="external-jobs-show-meta-mobile"><dt class="pinpoint-job-sidebar--applicationdeadline">Application Deadline</dt><dd class="pinpoint-job-sidebar--applicationdeadline">January 01, 2026</dd><dt class="pinpoint-job-sidebar--department">Department</dt><dd class="pinpoint-job-sidebar--department">Facilities</dd><dt class="pinpoint-job-sidebar--employmenttype">Employment Type</dt><dd class="pinpoint-job-sidebar--employmenttype">Permanent - Full Time</dd><dt class="pinpoint-job-sidebar--location">Location</dt><dd class="pinpoint-job-sidebar--location">Head Office, London</dd><dt class="pinpoint-job-sidebar--workplace-type">Workplace type</dt><dd class="pinpoint-job-sidebar--workplace-type">Onsite</dd></dl><h2 class="external-panelheading" id="responsibilities-heading">What Will You Do?</h2><div class="external-paneltrix-content external-paneltrix-content--colored" id="responsibilities-body"><div id="External::Careerspage::Renderrichtrixcontent-react-component-e9d04828-9589-40fe-9a4d-e3d474368127"><div><h3><!--block--><strong>Front-of-House & Reception</strong></h3><ul><li><!--block-->Act as the first point of contact for all visitors, clients, and delivery personnel.</li><li><!--block-->Welcome guests, manage visitor check-in/out processes, and ensure a hospitable and professional reception area.</li><li><!--block-->Answer, screen, and forward incoming phone calls; manage general reception inboxes.</li><li><!--block-->Coordinate mail and courier services, ensuring timely distribution and dispatch.<br><br></li></ul><h3><!--block--><strong>Administrative Support</strong></h3><ul><li><!--block-->Provide ad-hic administrative assistance to the executive and office teams, including scheduling meetings and booking meeting rooms.</li><li><!--block-->Maintain office supplies and equipment, including placing orders with vendors and managing inventories.</li><li><!--block-->Prepararation and execution of internal communications relating to the office. </li><li><!--block-->Support the Facilities Manager with Health & Safety checks and compliance<br><br></li></ul><h3><!--block--><strong>Office Operations</strong></h3><ul><li><!--block-->Support smooth daily office operations, including maintaining communal spaces and ensuring compliance with office policies.</li><li><!--block-->Liaise with facilities management and external suppliers for building services, maintenance, and security.</li><li><!--block-->Assist with ad-hoc projects and corporate initiatives to improve workplace experience and efficiency.</li><li><!--block-->Assist with ad-hoc projects and corporate initiatives to improve workplace experience and efficiency.</li></ul></div></div><script type="application/json" class="js-react-on-rails-component" data-component-name="External::Careerspage::Renderrichtrixcontent" 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class="external-panelheading" id="skills-heading">The Perfect Candidate:</h2><div class="external-paneltrix-content external-paneltrix-content--colored" id="skills-body"><div id="External::Careerspage::Renderrichtrixcontent-react-component-3fc1f555-f324-4d6a-922c-f3187139ca6d"><div><h3><!--block--><strong>Experience & Skills</strong></h3><ul><li><!--block-->Proven experience in reception, administrative, or team support roles, ideally in a corporate or head office setting.<br><br></li><li><!--block-->Excellent verbal and written communication skills.<br><br></li><li><!--block-->Strong organisational skills with the ability to prioritise multiple tasks and meet deadlines.<br><br></li><li><!--block-->Proficiency with Microsoft Office suite (Word, Excel, Outlook, Teams).<br><br></li><li><!--block-->Professional demeanour, with a customer-centric approach and strong interpersonal skills.<br><br></li></ul><h3><!--block--><strong>Personal 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class="external-panelheading" id="benefits-heading">What we offer you!</h2><div class="external-paneltrix-content external-paneltrix-content--colored" id="benefits-body"><div id="External::Careerspage::Renderrichtrixcontent-react-component-48d61770-cd94-472b-b937-b61bafc930a1"><div><ul><li><!--block-->Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)</li><li><!--block-->Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more</li><li><!--block-->Generous Holiday Allowance, increasing with length of service</li><li><!--block-->Company Pension Scheme</li><li><!--block-->Healthcare Cash Plan (with Dental)</li><li><!--block-->Employee Assistance Programme for all Associates and their families</li><li><!--block-->Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards</li><li><!--block-->Much, much more!</li></ul><div><!--block-->Some benefit eligibility is based on length of service or contract type</div></div></div><script type="application/json" class="js-react-on-rails-component" data-component-name="External::Careerspage::Renderrichtrixcontent" data-dom-id="External::Careerspage::Renderrichtrixcontent-react-component-48d61770-cd94-472b-b937-b61bafc930a1">{"htmlString":"\u003cul\u003e\n\u003cli\u003e\n\u003c!--block--\u003eGenerous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eExcellent well-being policies including enhanced Maternity \u0026amp; Paternity policies, Income Protection, Life Assurance and more\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eGenerous Holiday Allowance, increasing with length of 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class="external-panelheading" id="about-heading">About ELEMIS</h2><div class="external-paneltrix-content external-panel_trix-content--colored" id="about-body"><div>ELEMIS is the most exciting and innovative British brand in the spa and skincare industry. Rapidly expanding globally, the brand is available in over 45 countries and is continually introducing new and revolutionary products to the market. <br><br>A brand with true integrity, passion and commitment, ELEMIS is award-winning, results-driven and visionary – just like our people.<br><br>Sustainability is at the heart of ELEMIS' responsibilities. As a brand and as people, we ensure all duties and actions contribute to the short and long-term sustainability goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars.<br><br></div><div>We are committed to Elemis’ sustainability pledge when ordering testers and professional grade products and when planning and executing promotional activities, reducing waste wherever possible. </div></div><div class="frow frow--centered-column mar-t-8 mar-t-md-14" id="external-jobs-show-apply-now"><a class="external-button external-button--theme-highlight theme-highlight-background-color-ie-override theme-highlight-border-color-ie-override" href="/en/postings/cddfcec8-968f-494e-ac0c-61fd94b20164/applications/new">Apply Now</a></div>
