<div data-v-0e62ab25="" class="flex xs12"><div data-v-0e62ab25=""><p id="isPasted" style="margin: 0px 0px 1em; padding: 0px;">Based predominately at our Worksop accommodation, this will be a busy, varied and interesting role, working closely with a group of Residents that you will build trust, understanding and positive rapport with.&nbsp;</p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;">On a day to day basis, you can expect your role to include:</p><p style="margin: 0px 0px 1em; padding: 0px;">· Positively interacting with residents, monitoring and reviewing their progress within the staged provision model</p><p style="margin: 0px 0px 1em; padding: 0px;">· Signposting residents to appropriate internal and external support provisions</p><p style="margin: 0px 0px 1em; padding: 0px;">· Lead one to one and group sessions with residents with the aim of sustaining their tenancies, developing life skills and becoming a part of the local community</p><p style="margin: 0px 0px 1em; padding: 0px;">· Mediation of any disputes/conflicts between residents</p><p style="margin: 0px 0px 1em; padding: 0px;">· Ensuring residents claim housing benefit and other benefits as applicable to ensure recovery of rent and service charges</p><p style="margin: 0px 0px 1em; padding: 0px;">· Dealing with anti-social behaviour issues, serve notices and verbal and written warnings in accordance with procedures</p><p style="margin: 0px 0px 1em; padding: 0px;">· Work with residents in their move towards independent living e.g. advising residents on obtaining furniture and supplies, registering with medical services and providing information on local services</p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><strong>About You</strong></p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;">This is a demanding but rewarding role which requires experience of supporting vulnerable / challenging adults and / or young people with a variety of needs. You will have experience of working in a Supported Housing Project and have experience of effectively moving people on to more permanent housing options</p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;">You will be passionate about supporting people and share our belief that everyone should have a fair chance to discover who they are and what they can become.</p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;">Your communication skills will be your greatest strength and you will have experience of dealing with difficult situations, and challenging people and handling conflict appropriately.</p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;">From your background, you will have high level working knowledge of Housing Benefit, Personal Budgets and the welfare and benefits system as well as good understanding of the needs of homeless complex people and the services available to them.</p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;">Ideally, you will have a full clean driving license and access to own transport as visits (sometimes at short notice) to the transitional homes will be required.</p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;">This role is primarily Monday to Friday, working 9am - 5pm, 37.5 hours per week but you must also be open to work on a rota basis which can include some early mornings, evening and weekend shifts to help support the wider running of the team in the event of holidays, absence and busy periods.</p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;" id="isPasted">We follow rigorous <strong>safer recruitment processes</strong> to ensure the protection of children, young people, and adults at risk. All applicants will be subject to enhanced DBS checks, reference checks, and thorough vetting as part of our commitment to safeguarding.</p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p></div></div>