<span class="text-grey-1000 heading-h4 mb-lg">Job Overview</span><div class="flex flex-col overview-container rich-text gap-lg"><p>For over 90 years, we’ve been equipping people for adventures. Founded and based in Greater Manchester, we are proud to be the UK’s leading independent outdoor and snow sports retailer. From Central London to the Scottish Highlands, our stores are staffed by people who share a passion for the mountains and the kit that makes adventures possible.</p><p>As a Supervisor in our Ski Department, you’ll be a key figure on the shop floor. You’ll inspire customers to get the most out of their skiing, provide expert guidance on ski hardware and boot fitting, and lead your colleagues to deliver an outstanding in-store experience. You’ll also support store management by directing the team when required and ensuring smooth daily operations.</p></div><!--[--><div class="flex flex-col"><div class="!mt-5xl w-full h-divider bg-beige my-xl md:my-lg"></div><span class="text-grey-1000 heading-h4 mb-lg md:pt-5xl">What you'll be doing</span><div class="md:pb-5xl body-b2 text-grey-600"><ul><li><p>Representing Ellis Brigham with pride and inspiring customers to enjoy skiing to the fullest</p></li><li><p>Creating a welcoming store environment where everyone feels at home</p></li><li><p>Helping customers select the right ski products for their needs, with a focus on expert boot fitting</p></li><li><p>Leading the store team in the absence of Managers, directing and supporting colleagues and taking responsibility for operations</p></li><li><p>Taking ownership of the ski hardware department, including training and performance of the team</p></li><li><p>Growing your product knowledge and expertise in skiing and wider outdoor sports</p></li><li><p>Maintaining the store to the highest standards, making shopping easy and enjoyable</p></li><li><p>Completing store tasks and operations with care and accuracy</p></li></ul></div></div><div class="flex flex-col"><div class="w-full h-divider bg-beige my-xl md:my-lg"></div><span class="text-grey-1000 heading-h4 mb-lg md:pt-5xl">Who you are</span><div class="md:pb-5xl body-b2 text-grey-600"><ul><li><p>Passionate about skiing, with experience and knowledge of ski hardware</p></li><li><p>A strong communicator who can connect with people easily</p></li><li><p>Experienced in customer-facing roles, ideally retail</p></li><li><p>Able to demonstrate leadership skills and a willingness to take responsibility</p></li><li><p>Honest, hardworking and proud of your work</p></li><li><p>Keen to learn and actively develop your skills</p></li><li><p>Comfortable working in a team, taking direction and leading others when required</p></li><li><p>Flexible with working hours, including evenings, weekends and holidays</p></li></ul></div></div><div class="flex flex-col"><div class="w-full h-divider bg-beige my-xl md:my-lg"></div><span class="text-grey-1000 heading-h4 mb-lg md:pt-5xl">What you'll get from us</span><div class="md:pb-5xl body-b2 text-grey-600"><ul><li><p>An inclusive workplace that values diversity</p></li><li><p>The support of a family-owned business where individuals matter</p></li><li><p>Opportunities for training and progression</p></li><li><p>Ongoing product training, including ‘On the Hill’ events and ski testing in the Alps</p></li><li><p>Generous staff discounts and pro-deals</p></li><li><p>Living Wage after the qualifying period</p></li><li><p>Paid charity days, refer-a-friend bonus, and cycle-to-work scheme</p></li></ul></div></div><div class="flex flex-col"><div class="w-full h-divider bg-beige my-xl md:my-lg"></div><span class="text-grey-1000 heading-h4 mb-lg md:pt-5xl">We're looking for people who</span><div class="body-b2 text-grey-600"><ul><li><p>Live and breathe skiing and are keen to share that passion with others</p></li><li><p>Are dedicated to delivering outstanding service every time</p></li><li><p>Enjoy leading teams in a fast-paced retail environment and thrive on responsibility</p></li></ul></div></div><!--]-->