<span class="text-grey-1000 heading-h4 mb-lg">Job Overview</span><div class="flex flex-col overview-container rich-text gap-lg"><p>We are a proudly family-owned company with over 90 years of experience helping people get ready for their outdoor adventures. Our stores are staffed by people who have a passion for the mountains and the kit required.</p><p>As a supervisor, you will support the store team in delivering excellent service and ensuring that customers receive the best advice and products tailored to their needs.</p></div><!--[--><div class="flex flex-col"><div class="!mt-5xl w-full h-divider bg-beige my-xl md:my-lg"></div><span class="text-grey-1000 heading-h4 mb-lg md:pt-5xl">What you'll be doing</span><div class="md:pb-5xl body-b2 text-grey-600"><ul><li><p>Representing Ellis Brigham and inspiring customers to enjoy the outdoors</p></li><li><p>Creating a welcoming and friendly atmosphere in the store</p></li><li><p>Helping customers select the right products for their activities</p></li><li><p>Leading the team in the absence of Managers and supporting store operations</p></li><li><p>Assisting with training, coaching and developing colleagues</p></li><li><p>Maintaining high store standards to make shopping enjoyable</p></li><li><p>Completing daily tasks accurately to ensure smooth store performance</p></li></ul></div></div><div class="flex flex-col"><div class="w-full h-divider bg-beige my-xl md:my-lg"></div><span class="text-grey-1000 heading-h4 mb-lg md:pt-5xl">Who you are</span><div class="md:pb-5xl body-b2 text-grey-600"><ul><li><p>A strong communicator who can confidently interact with different people</p></li><li><p>Experienced in a customer-facing environment</p></li><li><p>Able to show leadership and take responsibility when needed</p></li><li><p>Honest, hard-working working and proud of doing a good job</p></li><li><p>Keen to learn and develop your skills further</p></li><li><p>Comfortable working as part of a team and also making decisions independently</p></li><li><p>Happy working in a fast-paced environment where no two days are the same</p></li></ul></div></div><div class="flex flex-col"><div class="w-full h-divider bg-beige my-xl md:my-lg"></div><span class="text-grey-1000 heading-h4 mb-lg md:pt-5xl">What you'll get from us</span><div class="body-b2 text-grey-600"><ul><li><p>An inclusive workplace that values diversity</p></li><li><p>Support and recognition in a close family-run company</p></li><li><p>Opportunities for development and progression</p></li><li><p>Product and sports training, including On The Hill events</p></li><li><p>Refer a friend cash bonus</p></li><li><p>Living Wage after the qualifying period</p></li><li><p>Staff discounts and pro deals</p></li><li><p>Paid charity days</p></li><li><p>Bike to work scheme</p></li></ul></div></div><!--]-->