<div class="external-paneltrix-content external-paneltrix-content--colored external-paneltrix-content--lead-in" id="external-jobs-show-description"><script type="application/json" id="js-react-on-rails-context">{"railsEnv":"production","inMailer":false,"i18nLocale":"en","i18nDefaultLocale":"en","rorVersion":"13.0.2","rorPro":false,"href":"https://careers.elemis.com/en/postings/cef47e66-453f-4091-b7fa-00f303919015","location":"/en/postings/cef47e66-453f-4091-b7fa-00f303919015","scheme":"https","host":"careers.elemis.com","port":null,"pathname":"/en/postings/cef47e66-453f-4091-b7fa-00f303919015","search":null,"httpAcceptLanguage":"en-US,en;q=0.9","serverSide":false}</script><div id="External::Careerspage::Renderrichtrixcontent-react-component-db23b6b1-5cd6-4777-9954-4d608415beb4"><div><div><!--block-->At ELEMIS, we are passionate about promoting healthy, glowing skin through premium skincare products that are scientifically formulated and expertly crafted. As a leader in the skincare industry, our flagship retail store is a reflection of our commitment to providing personalized, innovative skincare solutions. We are currently seeking a dynamic <strong>Store Manager</strong> with a strong background in skincare to lead our flagship store, delivering exceptional customer service and creating a luxury experience for our clients.<br><br></div><div><!--block-->As the <strong>Store Manager</strong> for our flagship skincare retail store, you will be responsible for overseeing all store operations while maintaining a strong focus on skincare expertise. You will lead a team of skincare advisors and beauty professionals, ensuring the store offers tailored skincare consultations, product recommendations, and expert service. You will be the face of the brand, responsible for driving sales, creating a personalized shopping experience, and ensuring the highest level of customer satisfaction in line with our brand values.</div></div></div><script type="application/json" class="js-react-on-rails-component" data-component-name="External::Careerspage::Renderrichtrixcontent" data-dom-id="External::Careerspage::Renderrichtrixcontent-react-component-db23b6b1-5cd6-4777-9954-4d608415beb4">{"htmlString":"\u003cdiv\u003e\n\u003c!--block--\u003eAt ELEMIS, we are passionate about promoting healthy, glowing skin through premium skincare products that are scientifically formulated and expertly crafted. As a leader in the skincare industry, our flagship retail store is a reflection of our commitment to providing personalized, innovative skincare solutions. 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class="external-definition-list hide-at-sm-block" id="external-jobs-show-meta-mobile"><dt class="pinpoint-job-sidebar--department">Department</dt><dd class="pinpoint-job-sidebar--department">Retail</dd><dt class="pinpoint-job-sidebar--employmenttype">Employment Type</dt><dd class="pinpoint-job-sidebar--employmenttype">Permanent - Full Time</dd><dt class="pinpoint-job-sidebar--location">Location</dt><dd class="pinpoint-job-sidebar--location">Kildare Village</dd><dt class="pinpoint-job-sidebar--workplace-type">Workplace type</dt><dd class="pinpoint-job-sidebar--workplace-type">Onsite</dd></dl><h2 class="external-panelheading" id="responsibilities-heading">Key Responsibilities</h2><div class="external-paneltrix-content external-paneltrix-content--colored" id="responsibilities-body"><div id="External::Careerspage::Renderrichtrixcontent-react-component-41b751cd-0c7d-47e2-aeb1-be6e9168042b"><div><div><!--block--><strong>Leadership & Team Management:</strong></div><ul><li><!--block-->Lead and inspire a team of skincare consultants, beauty advisors, and retail staff, ensuring high levels of motivation and performance.</li><li><!--block-->Recruit, train, and develop employees with a focus on customer service excellence.</li><li><!--block-->Provide ongoing coaching and development to the team, particularly on skincare ingredients, routines, and trends, ensuring they can provide expert advice to customers.</li><li><!--block-->Create a positive, team-oriented culture that emphasizes collaboration, professional growth, and a passion for sales in skincare.</li></ul><div><!--block--><strong>Customer Experience:</strong></div><ul><li><!--block-->Ensure each customer receives personalized skincare consultations, with tailored product recommendations based on skin type, concerns, and goals.</li><li><!--block-->Educate customers about skincare ingredients, routines, and proper product use, creating a knowledgeable and trust-based relationship.</li><li><!--block-->Address customer feedback and resolve any concerns with professionalism and care, maintaining the store’s reputation for outstanding service.</li><li><!--block-->Stay up to date with the latest skincare trends and innovations to offer cutting-edge advice and solutions to clients.</li></ul><div><!--block--><strong>Sales & Performance Management:</strong></div><ul><li><!--block-->Drive sales and meet KPIs by promoting products and services that meet customers’ unique skincare needs.</li><li><!--block-->Drive strategies to promote and engage customers in seasonal promotions, skincare events, and new product launches.</li><li><!--block-->Manage inventory and ensure optimal stock levels and appropriate management of stock movement and P & L reporting.</li><li><!--block-->Collaborate with the corporate team to plan and execute skincare-focused promotions, in-store events, and seasonal campaigns.</li><li><!--block-->Engaging a team to be thoroughly educated in productivity, product knowledge, the ELEMIS customer journey and retaining loyalty.</li><li><!--block-->Build influential relationships with key partners and influencers in the business</li></ul><div><!--block--><strong>Visual Merchandising & Store Presentation:</strong></div><ul><li><!--block-->Ensuring high standard that showcases best in class standards and supports productivity in sales density </li><li><!--block-->Collaborating with the village and ELEMIS VM and being fully compliant.</li></ul><div><!--block--><strong>Operations & Administration:</strong></div><ul><li><!--block-->Oversee day-to-day store operations, ensuring that all staff are well-trained in store policies, skincare protocols, and customer service standards.</li><li><!--block-->Manage schedules and operational budgets while ensuring efficient store practices.</li><li><!--block-->Maintain accurate inventory levels and oversee the replenishment process to ensure stock availability for high-demand products.</li><li><!--block-->Monitor store performance and report on metrics such as sales growth, customer satisfaction, and team productivity.</li><li><!--block-->Manage the systems for stock takes, end of day sales and month end procedures.</li></ul></div></div><script type="application/json" class="js-react-on-rails-component" data-component-name="External::Careerspage::Renderrichtrixcontent" data-dom-id="External::Careerspage::Renderrichtrixcontent-react-component-41b751cd-0c7d-47e2-aeb1-be6e9168042b">{"htmlString":"\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003eLeadership \u0026amp; Team Management:\u003c/strong\u003e\n\u003c/div\u003e\u003cul\u003e\n\u003cli\u003e\n\u003c!--block--\u003eLead and inspire a team of skincare consultants, beauty advisors, and retail staff, ensuring high levels of motivation and performance.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eRecruit, train, and develop employees with a focus on customer service excellence.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eProvide ongoing coaching and development to the team, particularly on skincare ingredients, routines, and trends, ensuring they can provide expert advice to customers.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eCreate a positive, team-oriented culture that emphasizes collaboration, professional growth, and a passion for sales in skincare.\u003c/li\u003e\n\u003c/ul\u003e\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003eCustomer Experience:\u003c/strong\u003e\n\u003c/div\u003e\u003cul\u003e\n\u003cli\u003e\n\u003c!--block--\u003eEnsure each customer receives personalized skincare consultations, with tailored product recommendations based on skin type, concerns, and goals.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eEducate customers about skincare ingredients, routines, and proper product use, creating a knowledgeable and trust-based relationship.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eAddress customer feedback and resolve any concerns with professionalism and care, maintaining the store’s reputation for outstanding service.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eStay up to date with the latest skincare trends and innovations to offer cutting-edge advice and solutions to clients.\u003c/li\u003e\n\u003c/ul\u003e\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003eSales \u0026amp; Performance Management:\u003c/strong\u003e\n\u003c/div\u003e\u003cul\u003e\n\u003cli\u003e\n\u003c!--block--\u003eDrive sales and meet KPIs by promoting products and services that meet customers’ unique skincare needs.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eDrive strategies to promote and engage customers in seasonal promotions, skincare events, and new product launches.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eManage inventory and ensure optimal stock levels and appropriate management of stock movement and P \u0026amp; L reporting.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eCollaborate with the corporate team 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Administration:\u003c/strong\u003e\n\u003c/div\u003e\u003cul\u003e\n\u003cli\u003e\n\u003c!--block--\u003eOversee day-to-day store operations, ensuring that all staff are well-trained in store policies, skincare protocols, and customer service standards.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eManage schedules and operational budgets while ensuring efficient store practices.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eMaintain accurate inventory levels and oversee the replenishment process to ensure stock availability for high-demand products.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eMonitor store performance and report on metrics such as sales growth, customer satisfaction, and team productivity.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eManage the systems for stock takes, end of day sales and month end procedures.\u003c/li\u003e\n\u003c/ul\u003e","featureFlags":{"jobtemplates":"enabled"},"companySettings":{"editofferbeforesend":true,"facebookadvert":false,"bulkdownload":false,"movetohiredonofferacceptance":true,"bulkemailjobseekers":false,"workflowautomation":true,"jobrequisitionmanagement":true,"essentialcookiesonly":false,"usecompanyfromaddress":true,"semiprivatecomments":true,"additionalstatuses":true,"multiplecompanythemes":false,"strictofccpcompliance":false,"groupedjobs":false,"movetoanyjob":false,"removelogofromemailtemplate":false,"candidatejobpreferences":false,"automaticallyrejectreferrals":false,"indeedfeedstages":false,"variablesignoffsignatories":false,"reactselectonexternaljobs":false,"monitorwithrum":false,"restrictedcronofyoauthscope":false,"applicationnationalidentifiers":false,"allowinactivestructures":false,"visibleotherapplications":false,"alloweditingjobrequisitionfields":false,"multiplejobpostings":false,"maxapplications":false,"groupinterviews":false,"createrequisitionsforexistingjobs":true,"teamrejectionnotification":false,"sendpdfcopyofapplication":false,"disableindeedfeed":false,"vonqv2":true,"redirecttocustomsubdomain":true,"addccandbcctoemail":false,"allowcreatingcompanyteams":false,"manuallysendoffers":false,"privatecalendarevents":true,"candidatedetailsinofferheader":false,"showdateinofferheader":true,"showjobseekersinallcandidates":false,"talentpipeline":true,"anonymousscreening":true,"candidatesurveys":true,"taskmanagement":true,"offermanagement":true,"referralmanagement":true,"advancedreporting":true,"allowcoverletters":false,"locationcitystate":false,"deireports":false,"accessibledateandphone":false,"internshipprogramme":false,"stagevisibilities":false,"onboardingv2":false,"limitonboardingtohiredcandidates":false,"personaldetailsautoupdate":true,"groupassessments":false,"enforceallofferfieldsrequired":false,"customjobpostinglocations":false,"offersplitting":false,"downloadpdfapplication":false,"workflowautomationv2":true,"disablecookiedialog":false,"linkedinjobpostings":false,"talentpipelinev2":true,"requireheadcount":false,"onboardingv1":true,"skills":true,"careerssitebuilderv2":false,"extramonitoringforautomations":false,"docusignlogging":false,"enablecronofyeventdeletiontracking":false,"allowmydatadeletion":true,"editsentoffers":false,"scorecardsummary":true,"customfieldoptionlabels":false,"positionmanagement":false,"masterjobapplicationsview":false,"showallcandidatesindex":true,"structuredsections":true,"linkedinrsc":true,"usefallbacksignoffworkflows":false,"reportonlycsp":false,"basicconsentmanagement":false,"conditionalcustomfields":true,"allowbulkpool":false,"enforcealloffersalaryfield":false,"allowedemailsuffixesonlyforinternaljobs":false,"autotranslate":false,"careerssiteformcaptchas":false,"premiumworkflowautomations":false,"offerretractednotification":false,"approvallists":false,"showcompensationbydefault":true,"recruitmentagencies":false,"canskipsignoffstage":false,"redirecttocopiedobject":false,"redirectmovedjobtocopiedobject":false,"hidediscardedeqtemplatesinreports":true,"externalrecruiters":true,"recruitmentagencylocationmatching":false,"onboardingv2turbocharger":false,"radiussearch":false,"editsentoffersallfields":false,"managecommunicationpreferences":true,"monitorsaml":false,"approvalworkflowlogging":false,"alternativesamlclaimidentifier":false,"additionalpermissions":false,"integrationplugins":false,"disablepublichiringprofiles":false,"candidatecustomfields":false,"indeedthemesourcename":false,"postmarkeventmonitoring":false,"stagedatesinexternalapplication":false,"onboardingdashboardstagestepownership":true,"onboardingv2enforcejobvisibilities":false,"referencechecking":false,"bulkcsvediting":false,"filledtab":false,"removeemailfooter":false,"rejectallotherapplications":false,"removecomptimeunitonoffer":false,"signoffspecificityv2":false,"alwayssendnotifications":false,"onboardingdocumenttemplates":true,"referralsusernotificationdefaults":false,"emailopentracking":true,"emaillinktracking":true,"createcachedjobandstagevisibilities":false,"cachedjobandstagevisibilities":false,"notifyinterestedcandidates":false,"hidecvdownload":false,"hideindividualconnect":false,"statefilters":true,"offerpacks":false,"onboardingv2timetocompliance":true,"disallowpersonalrefereeemails":false,"googleanalyticsenabled":false,"youtubecookiemanagement":false,"restrictjobvisibility":false,"onboardingv2sensitivequestions":true,"indeedusesharedclientid":true,"onboardingv2backgroundcheckneedreviewoptout":true,"preferrednameenabled":false,"candeletescorecards":false,"referencecheckingreviewforms":false,"hrisexportpermission":false,"indeeddispositionsync":true,"inlinejobpostings":true,"onboardingv2progresstrackerupdates":true,"jobpostingaddress":false,"onboardingv2reporting":true,"sendrescheduledinterviewcancellationevents":false,"editablequestionanswers":false,"customisablecolumns":false,"careerssitechatbot":false,"careerspageaiauditor":false,"interviewtemplatesmspreferences":true,"automaticsignoffworkflowreminders":true,"clientsidejobpostingfiltering":false,"aicustomfields":false,"delayessentialcookiesetting":false,"documenttemplatesmultiplesigners":false,"careerssitechatbotvoiceprompts":false,"disablewillUpdateUrl":false,"insightshubglobalfilters":false,"sendmarketingsms":false,"sendsmsapplication":false,"multiplevideointerviewprovidersupport":false,"instantimpactclient":false,"autofillofferfieldsfromjobfields":false,"newworkflowautomationpricing":false,"googletranslatewidget":false,"referencecheckingpaused":false,"determineinterviewhost":false,"grouponboardingreportingcolumnsbystagename":true,"customdateformatinreports":false,"chatbotapplicationflow":false,"experimentalparallelreportgeneration":false,"indeedjobpostingsapi":false,"additionalfiltersononboardingopenstages":false,"willopinpointvideointerviewing":false,"bulkactionsopenstages":false,"senddailyremindersforonboardingstages":false,"savedviewsopenstages":false,"onboardingprocessstepdeadlockhandlers":false,"automaticassignmenttoonboardingimprovements":false,"interviewinviterestriction":false,"includeopendateonjobs_page":false},"enabledLocaleKeys":["en"],"userRoles":null,"onboardingSettings":{"isOnboardingEnabled":true}}</script></div><h2 class="external-panelheading" id="skills-heading">Skills, Knowledge and Expertise</h2><div class="external-paneltrix-content external-paneltrix-content--colored" id="skills-body"><div id="External::Careerspage::Renderrichtrixcontent-react-component-6490e5d4-0bb6-4297-bf29-6b571ffc20e7"><div><div><!--block--><strong>Experience</strong></div><ul><li><!--block-->Minimum of 2+ years of experience in retail management, ideally in a skincare, cosmetics, or beauty fast moving, high volume environment.</li></ul><div><!--block--><strong>Skills</strong> </div><ul><li><!--block-->Excellent leadership, coaching, and team-building skills.</li><li><!--block-->Exceptional customer service skills</li><li><!--block-->Proven sales ability with a strong focus on driving productivity and up-selling.</li><li><!--block-->Strong communication skills, both written and verbal, with the ability to educate and engage customers.</li><li><!--block-->Excellent organizational and multitasking skills, with the ability to manage both the operational and customer-facing aspects of the business.</li><li><!--block-->Experience with retail management systems, sales reporting tools, and basic office software example. Excel, PowerPoint, PDQ.</li><li><!--block-->Must be able to handle various tasks simultaneously in a fast-paced retail environment.</li></ul></div></div><script type="application/json" class="js-react-on-rails-component" data-component-name="External::Careerspage::Renderrichtrixcontent" data-dom-id="External::Careerspage::Renderrichtrixcontent-react-component-6490e5d4-0bb6-4297-bf29-6b571ffc20e7">{"htmlString":"\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003eExperience\u003c/strong\u003e\n\u003c/div\u003e\u003cul\u003e\u003cli\u003e\n\u003c!--block--\u003eMinimum of 2+ years of experience in retail management, ideally in a skincare, cosmetics, or beauty fast moving, high volume environment.\u003c/li\u003e\u003c/ul\u003e\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003eSkills\u003c/strong\u003e \u003c/div\u003e\u003cul\u003e\n\u003cli\u003e\n\u003c!--block--\u003eExcellent leadership, coaching, and team-building skills.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eExceptional customer service skills\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eProven sales ability with a strong focus on driving productivity and up-selling.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eStrong communication skills, both written and verbal, with the ability to educate and engage customers.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eExcellent organizational and multitasking skills, with the ability to manage both the operational and customer-facing aspects of the business.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eExperience with retail management systems, sales reporting tools, and basic office software example. 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"automaticsignoffworkflowreminders":true,"clientsidejobpostingfiltering":false,"aicustomfields":false,"delayessentialcookiesetting":false,"documenttemplatesmultiplesigners":false,"careerssitechatbotvoiceprompts":false,"disablewillUpdateUrl":false,"insightshubglobalfilters":false,"sendmarketingsms":false,"sendsmsapplication":false,"multiplevideointerviewprovidersupport":false,"instantimpactclient":false,"autofillofferfieldsfromjobfields":false,"newworkflowautomationpricing":false,"googletranslatewidget":false,"referencecheckingpaused":false,"determineinterviewhost":false,"grouponboardingreportingcolumnsbystagename":true,"customdateformatinreports":false,"chatbotapplicationflow":false,"experimentalparallelreportgeneration":false,"indeedjobpostingsapi":false,"additionalfiltersononboardingopenstages":false,"willopinpointvideointerviewing":false,"bulkactionsopenstages":false,"senddailyremindersforonboardingstages":false,"savedviewsopenstages":false,"onboardingprocessstepdeadlockhandlers":false,"automaticassignmenttoonboardingimprovements":false,"interviewinviterestriction":false,"includeopendateonjobspage":false},"enabledLocaleKeys":["en"],"userRoles":null,"onboardingSettings":{"isOnboardingEnabled":true}}</script></div><h2 class="external-panelheading" id="benefits-heading">Benefits</h2><div class="external-paneltrix-content external-paneltrix-content--colored" id="benefits-body"><div id="External::Careerspage::Renderrichtrixcontent-react-component-d51ff429-c453-4ffa-81aa-1b5ff53fc009"><div><ul><li><!--block-->Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)</li><li><!--block-->Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more</li><li><!--block-->Generous Holiday Allowance, increasing with length of service</li><li><!--block-->Company Pension Scheme</li><li><!--block-->Bonus/Commission Scheme</li><li><!--block-->Healthcare Cash Plan (with Dental)</li><li><!--block-->Employee Assistance Programme for all Associates and their families</li><li><!--block-->Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards</li><li><!--block-->Much, much more!</li></ul><div><!--block-->Some benefit eligibility is based on length of service or contract type</div><div><!--block--><br></div></div></div><script type="application/json" class="js-react-on-rails-component" data-component-name="External::Careerspage::Renderrichtrixcontent" data-dom-id="External::Careerspage::Renderrichtrixcontent-react-component-d51ff429-c453-4ffa-81aa-1b5ff53fc009">{"htmlString":"\u003cul\u003e\n\u003cli\u003e\n\u003c!--block--\u003eGenerous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eExcellent well-being policies including enhanced Maternity \u0026amp; Paternity policies, Income Protection, Life Assurance and more\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eGenerous Holiday Allowance, increasing with length of service\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eCompany Pension Scheme\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eBonus/Commission Scheme\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eHealthcare Cash Plan (with Dental)\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eEmployee Assistance Programme for all Associates and their families\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eCycle to Work Scheme, Season Ticket Loan, Length of Service Awards\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eMuch, much more!\u003c/li\u003e\n\u003c/ul\u003e\u003cdiv\u003e\n\u003c!--block--\u003eSome benefit eligibility is based on length of service or contract 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class="external-panelheading" id="about-heading">About ELEMIS</h2><div class="external-paneltrix-content external-panel_trix-content--colored" id="about-body"><div>ELEMIS is the most exciting and innovative British brand in the spa and skincare industry. Rapidly expanding globally, the brand is available in over 45 countries and is continually introducing new and revolutionary products to the market. <br><br>A brand with true integrity, passion and commitment, ELEMIS is award-winning, results-driven and visionary – just like our people.<br><br>Sustainability is at the heart of ELEMIS' responsibilities. As a brand and as people, we ensure all duties and actions contribute to the short and long-term sustainability goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars.<br><br></div><div>We are committed to Elemis’ sustainability pledge when ordering testers and professional grade products and when planning and executing promotional activities, reducing waste wherever possible. </div></div><div class="frow frow--centered-column mar-t-8 mar-t-md-14" id="external-jobs-show-apply-now"><a class="external-button external-button--theme-highlight theme-highlight-background-color-ie-override theme-highlight-border-color-ie-override" href="/en/postings/cef47e66-453f-4091-b7fa-00f303919015/applications/new">Apply Now</a></div>